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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Still getting "Account Error" midday Saturday?

angrywookie99angrywookie99 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
edited March 2013 in Bug Reports (PC)
I input a ticket yesterday with no response...still getting account error when I try to log in; and I've posted on all the relevant threads.

I'm sad :(

Can't wait for actual launch, though...
Post edited by angrywookie99 on

Comments

  • shad0vvsshad0vvs Member, Neverwinter Beta Users Posts: 0 Arc User
    edited March 2013
    angrywookie99 wrote: »
    I input a ticket yesterday with no response...still getting account error when I try to log in; and I've posted on all the relevant threads.

    I'm sad :(

    Can't wait for actual launch, though...

    https://my.perfectworld.com/nw/?going_to=/nw/redeemkey

    Login and put your key in here, then try.
  • kanik6666kanik6666 Member Posts: 6 Arc User
    edited March 2013
    Some of us didn't get keys (STO or CO lifetime members) and are still getting the problem.
  • naghaznaghaz Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 2 Arc User
    edited March 2013
    Im a founder and an STO Lifetime member and my account doesnt have access, in addition, I entered my friend beta key provided by Hero of the North purchase, and it doesn't work either.
  • angrywookie99angrywookie99 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited March 2013
    Yeah--major bummer. I know it's beta and they're trying to make sure all this doesn't happen during actual launch--but Sweet Jeebus I was looking forward to playing beta. Hopefully it gets worked out before tomorrow so I can give it a shot and, of course, provide my invaluable input.
  • grolimoxgrolimox Member Posts: 7 Arc User
    edited March 2013
    Just to bump this one, STO lifetimer here too, no luck on login...
    Chose that i had no cryptic account and off i went to account error....:(
  • jerovincijerovinci Member Posts: 3 Arc User
    edited March 2013
    Me too, put in a ticket yesterday, STO Lifetimer, still getting account error. My chances of getting in on this Beta are looking pretty slim.
  • shadow685shadow685 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited March 2013
    yeah best kind of beta ever.. i am really pissed.. i did a lot of betas already but that was the first one i wasnt able to log in all weekend... so thx and fu 4 that.. gonna tell all my friends about how great neverwinter is...

    not being able to handle the accounts properly tells everything about the competence of the devs already...
  • grolimoxgrolimox Member Posts: 7 Arc User
    edited March 2013
    shadow685 wrote: »
    not being able to handle the accounts properly tells everything about the competence of the devs already...

    Not really, devs don't deal with accounts at all, that's just administration dept.
    If admins forgot to check the checkbox for nw beta in their database then you won't get in, it's as simple as that.
  • dadanddragons#6895 dadanddragons
    dadanddragons#6895
         Member Posts: 57 Arc User
    edited March 2013
    I pre-ordered Torchlight II last year for my key. Thing is, so much time has passed that I don't remember whether or not I got an actual beta key. I seem to remember putting it in on my PW account screen, but I'm not 100% sure... Anyway, I'm still getting "account error" and it's now Sunday afternoon where I am! Yeah, my stupid memory sucks, but this beta fiasco is a sore disappointment. Bad show PW, bad show. :P

    Edit: I clicked the link quoted above, and got this:
    Redemption Date: Jan 30 2013 07:20AM, Key Redeemed: Neverwinter Starter Kit

    So I guess I don't have beta access after all. But I really did pre-order T2 direct from... ****, Steam. But I was sure they said beta access as part of the deal. Hmm. Me and my HAMSTER memory...
  • watchingdwheelswatchingdwheels Member Posts: 40 Arc User
    edited March 2013
    For the record, STO Lifetimer, "Account Error" for me as well
    "When You Attack, You Must Vanquish"
    "When You Defend, You Need Merely Survive"

    Master Po to Kwai Chang Caine


    Bonhomme Richard DC L 60 PVE Heal Build

    [SIGPIC][/SIGPIC]
  • swordhedgeswordhedge Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 1 Arc User
    edited March 2013
    k, i bought Founder's this last week and performed direct download. So far, all I'm getting is an account error when i try to log-in. I have submitted a ticket but not recieved any info., on a patch nor any e-mail on all this. Was really looking forward to trying the game this weekend. I have tried to logging in several times already.
  • meeeeeeeeameeeeeeeea Member Posts: 0 Arc User
    edited March 2013
    I bought TL II a while ago and entered the key into PW and saved off my email, just in case. Doesn't seem to matter though. I got a response on my ticket yesterday saying it takes 4 to 5 days for them to fix it. Well, that's way beyond beta 2. Guess this means I have to wait for a beta 3 or when the game goes live. Whole reason I bought TL II was so I can get into this beta. Yeah...I'm lame. Oh well...they don't need my input. Just hope this game doesn't suck. :(
  • golgo72golgo72 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 2 Arc User
    edited March 2013
    I'am also a STO Lifetimer and got the account error too.
    But i've finally solved this problem. :)
    Try this, start your STO (or CO) launcher, not the Neverwinter launcher and log in with your "old" cryptic account. A browser windows pop's up and asking to link your cryptic account with an existing pe account. Choose "No" and a registration form will be loaded. Registrate a new pe account (even you have one already, who is probably completly empty and without any account info's for STO or CO) and it will link your cryptic account properly. You can now see your features of for your STO/CO Lifetime membership and you can log on to the beta of Neverwinter. :)

    This worked for me, it seems that the linking process through the Neverwinter launcher only registrate a new empty pe account.
    Don't forget to have a spare email account if you have already registrated to a pe account. ;)
  • dazkareithdazkareith Member, Neverwinter Beta Users Posts: 2 Arc User
    edited March 2013
    I have also the "account error" too, bought the founder pack 2 weeks ago
  • grolimoxgrolimox Member Posts: 7 Arc User
    edited March 2013
    golgo72 wrote: »
    This worked for me

    I reinstalled STO for this and found out that it doesn't work what you wrote.
    You have to login with a pw account and you're never asked for any other account type.

    Only the neverwinter installer asked for it once.
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