Protector's Enclave - Keep getting ported back to start of zone

uggsmash · March 2013

Both my dwarven cleric and tiefling wizard keep getting teleported back to the start of the Protector's Enclave zone after running for about 30secs. I've also noticed I can't interact with the vendor NPC's, or type in zone chat.
One persistent time, I noticed it said I was afk, which I clearly wasn't, so obviously the zone has an issue recognizing that I'm even there.

Also, when loading into the actual game, it freezes about an inch before the end. It takes about 3 restarts before I get in, but of course now I can't get past the enclave.

uggsmash · March 2013

Third character(half-orc fighter) made it to the Vault, but now back in Protector's Enclave, I keep getting ported back to the vault.

laserduck · March 2013

Please consider following the instructions in this thread:

http://nw-forum.perfectworld.com/showthread.php?69201-Reporting-Client-Responsiveness-Issues

We are interested in learning more about this problem.

uggsmash · March 2013

I'm running CrypticError, but it says it will take 8hrs, does that sound right?
My comp should be more than able to handle the game, duel vid cards, 16mb RAM, SSD drive, Win7.
Can I just do the ingame recorder, or do you need both? Not sure I can wait for 8hrs.
And should I wait for the game to actually load before sending the error report, or do it in one of its failed load attempts?

uggsmash · March 2013

Uninstalled the game, reinstalled and patched(after patch stalled many times and had to restart it), but the game is still stalling about 75% of the time on load screen, and if it gets through I'm still trapped in the teleport to start of zone loop in Protector's Enclave.
I don't have the data on my plan to do the 1GB sending on Cryptic Error(5-8hrs as well).
I have done the ingame recording, should I send that?
Is there anything else I can try on my end, I'd really like to get my moneys worth this weekend.
Thanks

sebukai · March 2013

I've been having this exact problem as well. And I've pretty much tried everything in the book to make this work. Sending in a report right now but yes, the projected time is about 8 hours for that to finish :P

uggsmash · March 2013

At least someone else is having these issues. Please let me know if you get a response, I'll do the same.
I've just reinstalled the game so I can document the issues from a fresh start. I can't do that massive upload, so hoping for some suggestions from tech support before the weekend is over.

uggsmash · March 2013

I tried updating windows, disabling firewall/UAC, forwarding the recommended ports(which seemed to fix the patch problem), reinstalling, disabling the dual video cards, everything I've read on the forums and friends could think of to do - still trapped in the Protector's Enclave loop. Even tried /killme someone recommended, but the game doesn't register that I'm there(can't report bug ingame).
Put a ticket in on the PW website, but with a 3-4 day waiting period for a reply, thats this beta weekend lost. Regretting the $200 now.
You had any luck sebukai?

sebukai · March 2013

I was able to log onto one of my lowbie characters for a little while but upon leaving an instance I got the same problem again and no amount of relogging/pleading/asking politely seems to fix it.

I did notice that the game stopped sending outward traffic every time I couldn't log on but as to what causes it I have no idea. Was hoping somebody on the forum had been able to sort it out, or a GM being able to talk me though it.

uggsmash · March 2013

Still no response to the ticket, I'll keep you updated.
I am running:
Dual Radeon 5800 video cards running on crossfire, (currently disabled)
AMD Phenom(tm) II x4 965 Processor 3.40GHz
Windows 7(64 bit), 16GB RAM, Intel SSD 120GB HDD
Internode, with a Billion 7401-R3

You running something similar?

uggsmash · March 2013

Also, did you send the CrypticError report?

grolfp · March 2013

Hey Ugg.. I posted this in one of the other threads, but it worked for me (after much frustration).

I have an Asus motherboard, and have installed their AI Suite II software. Part of this software is a program called "Network iControl". Long story short.. I disabled this and things are fine with Neverwinter. I turn it back on.. things are not fine.

If you have the same, I suggest disabling this and see if it resolves the issue. If not, maybe you have something similar getting in the way.

In any case.. Good luck!

uggsmash · March 2013

The Asus AI Suite worked for me, from the http://nw-forum.perfectworld.com/showthread.php?72211-Beta-unplayable-rubberbanded-logged-out-for-inactive-no-interactions
by grolfp
Finally get some game time

Did it work for you?

uggsmash · March 2013

lol, didn't even see your post there grolfp, saw it in the thread though, thanks again, much appreciated

dragonx1980 · March 2013

I had same problem when trying to load back into Enclave. I walked away and left it for 10 mins let it keep trying to load came back and I was back in town. I think the game did some type of patch mid game in top left corner it said "Patcher blah blah" thats why i left it to do its thing.

Perhaps you folks might be closing the game down before it has a chance to get through slow load time.

finaljeopardy · May 2013

grolfp wrote: »

Hey Ugg.. I posted this in one of the other threads, but it worked for me (after much frustration).

I have an Asus motherboard, and have installed their AI Suite II software. Part of this software is a program called "Network iControl". Long story short.. I disabled this and things are fine with Neverwinter. I turn it back on.. things are not fine.

If you have the same, I suggest disabling this and see if it resolves the issue. If not, maybe you have something similar getting in the way.

In any case.. Good luck!

This worked for me bro, thanks a million!

Protector's Enclave - Keep getting ported back to start of zone

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