Purchased Glyphs of Potency from Sybella from weekly campaign missions had changed to Common Glyphs of Potency since launching latest update. Items were held in shared bank. Is this a game-wide issue and how long to fix? Also, what happened to trouble ticket help desk?
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Can you make a screen shot?
No, I don't think it has anything to do with the game. It does not change your stuff in the shared bank.
I believe you forgot you have them.
As mentioned, glyphs of Potency is a totally different item. Not related at all. It has only one kind.