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Heals not working properly on random occurance - but still too often

dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
edited August 2023 in Bug Reports (PC)
I noticed it on several runs during this week,sometimes the heal from cleric doesnt work. Today we had it in Spellplage - one of us needed to use potions all the way as he didnt get heal, even though the cleric spammed heal on him. Occationally it worked, but he ended up without potions in the end and just died frequently. The other day we had it in CR and also during TiC.

I fear the worst, as Bred. N. (head of development) mentioned in an inteview that he sees healing word overperforming. (Pls dont f*** up the cleric too - many things that get touched/changed are broken afterwards and require the players to report and analyze the newly created bugs for you) Maybe this is also related to other reported bugs as well... fx. the mention that "mirage" is doin 0 dmg at times - could be related as well? (but thats not for me to figure out)

This has a heavy impact, pls dont shrug it off with an excuse. Only the devs can figure out whats goin on and howto fix it and it should be marked as a high priority.

I didnt record it as i wasnt prepared today, but Kaas managed to make a clip the other day.
Imagine getting this bug on top of the common known bugs and the new bugs in CR.

Checkout this nightmare....
https://www.youtube.com/shorts/aDi1_5Y5lIU


Post edited by dafusch1337#1435 on

Comments

  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    In Spellplague fighing Kabal it was worst - the cleric was using, healing word - which didnt send a glowy thing towards him as if he wasnt part of the team, Intercession x2 times wich didnt work on him close to death - until cleric stood right beside him the 3rd time, and bastion of health which didnt heal him at all - even on full hit him beeing the only one in the circle. Exactly like in the vid/short from Kaas.

    Healer got nearly a mental breakdown- you can imagine
  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    As this didnt happen before, up to this last week i wouldnt say its related to bad bandwith or connection. (package loss) The players i know of that are experiencing this are playing for years and never had an issue like this that before.
  • greywyndgreywynd Member, NW M9 Playtest Posts: 7,158 Arc User
    Any chance he's wearing the Rusted Iron Leggings?
    I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.
  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    edited August 2023
    The Cleric? No. The Wizard that was healed? ...i have to ask - what he was wearing, as I didnt inspect him. Is there a bug with the iron leggins or do you refer to the 25% incoming heal reduction form those boots? 25% reduction cant end up with 0 heal received on 2 times intercession (also the 3rd intercession was working)- several healing word + bastion of health. I mean 0 - not just too little. <-- that part of the run I was observing closer as our heal went mental - thats why i know the amount of heals that was done. He wasnt healed properly all the way.

    Its not an isolated case, it happened on/to different players (targets) and from different clerics (sources) in different dungeons.
    I dont think all the guys from the yt clip and all all players in TiC where wearing iron leggins either ^^
  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    edited August 2023
    My guess its that it could be some kind of serverissue. Something systemwide - that prevents values to be send to server or just wont be calculated as someone is fiddling with exactly that At least it looks like that to me on my end. Did you check the 30 sec clip from Kaas? It also shows how the heal doesnt work at all.

    In CR i guess there is much more going on ... as the dungeon is so f**** u*, there are strange lags, stuttering, double pushs, suddn death without any reason (no debuff symbol) and all sorts of wierd symtoms that appear randomly... all point toward server / bad coding issues imo

    So it could be that the devs are creating worse and worse conditions that causes all sort of strange symtoms, like this.
    It didnt happened before - its all quite recent.

  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    edited August 2023
    I found the player that didnt receive any heal and asked.
    The Wizard: Confirmed he was wearing "Rusted Iron leggins"

    Im trying to reach out tho those ppl from the yt clip if anybody there also where wearing those.
  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    edited August 2023
    Just ran a heal myself to check with ACT

    Bastion of Health


    Healing word


    Guardian of Life


    Interseccion



    You can see its 0 health quite often.
    Under special it shows "immune".
    What i can see its that the code declares players immune to heal

    Have similar results on a TiC run, but dont wanna post all of it as its just same issue everywhere.

  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    We failed TiC and CR, in CR i just couldnt keep up with the heal as we get ghosted, hypo and invisible circles on top of the heal not working randomly. On top of lags, visial bugs and sudden death of ppl without any indication. (no debuff indicator)

    With high dps team its not such a problem, but once the dps just a mid range... its nearly impossible to do.
  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    edited August 2023
    Again this happend after quite recent "updates"/maintainance. So this all new and need fixing ASAP. It shouldnt happen in first place... it should be high priority but seem nobody even takes this serious
  • kaaskeizer#5209 kaaskeizer Member Posts: 9 Arc User
    i can confirm on this problem as i made the short video refered to here, added extra i inspected multiple players after the short to see any items that reduce incomming healing, i have not seen any on the people i ran with. also SELF heals should work outright!! there is nmo excuse for not even being able to use intercession on a nearly dead player. 0 heals screws everyone over but ESPECIALLY the healer as people love pointing fingers often, getting targeted on your "healing ability" whilst its a in game issue is just painfull and not everyone accepts that as a explaination either.. i see that this bug will cause a lot of disturbance if left unchecked/untreated even more so than the CR bugs. Heaing and healers are a core mechanic/part of the game, having them fail for unknown reasons may cause another player decline even if just "dedicated healer"players.
    please adress this issue asap and inform the community if you know this exists as well as that you will work on this ASAP. leaving this unchecked is even worse than boromir thinking using the ring against sauron is a good idea, just saying.
  • melotai#0794 melotai Member Posts: 281 Arc User
    Wow, up until a few weeks ago, I was playing this game everyday. It feels like confirmation that I pretty much stopped playing at the right time as my main is a DC.

    Right now I am focused on that 4,000 point campaign thing so I play enough to do that and maybe an RC while I am at it.

    Because of the campaign I at least will continue to sign on every three or four days for sure until at least the 3K mark.

    I used to queue solo on my paladin tank for RDQ but that was when doing so for the bonus RD was pretty much an instantaneous thing. Now that I generally have to wait a similar amount of time as compared to doing the same with one of my Healer types I do not bother with it anymore. It was happening often enough for me to stop trying as I really prefer a Healer or DPS for group content anyway.

  • datarider#1036 datarider Member Posts: 221 Arc User
    yea, its happening often.
    usually when we enter the boss area -
    I give healing word first thing, as we all always do (after others move forward, so Im sure they loaded the instance fully). It takes the divinity, it does the animation of the hand rising, but no healing clusters go out and the icon for healing word is not present on the status bars of any of the players.

    @percemer , please ask for info about that one :) Thank you
  • uhglok#9624 uhglok Member Posts: 20 Arc User
    yes can confirm it is happening on my cleric as well, as mentioned throwing healing word upon entering boss fight and divinity spent no icon and no heal thrown but animation casted. also spammed bastion on a single player near death after a failed intercession took 5 bastions for a heal to land, really ridiculous is what it is im all together done healing or even running any dang queue until they fix their issues months we deal with things and report continually for nothing to be done about things then they break an essential aspect to group survivability its intolerable, none in my group wore anything demeaning their incoming heals but whats that matter as 0 healing was landing anyways, bye bye queues til ya fix things cant refine all my ad for over a year anyways so bah!
  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    edited August 2023
    ---deleted my post
  • seekey#7769 seekey Member Posts: 179 Arc User
    It is sounds silly but healing is a dodgable action. Really, noone would think but it is true. It's cant be avoided by raising the shield but dps's and other healer's could dodge it easily. I don't know if it is intended or not but it is works like that.
  • seekey#7769 seekey Member Posts: 179 Arc User
    I forgot to mention in my prev post that my issues came out as i was dodging then used any power right after that. Animation started and ended up with 0 result. This behavior started around a year ago on my cleric. Reported it but ...
  • rockster#6227 rockster Member Posts: 1,860 Arc User
    edited September 2023

    Apparently pointing-out the bleeding obvious is a 'personal attack'.
  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    Im outraged they are really doin it: According to Gus Archer the preview server has a nerf for healers. I couldnt figure out what this nerf is about. Can anybody tell us what the nerf will be about?
  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    edited September 2023
    Nobody answers or reply to our issues/complains about healer not working properly - nor do you answer the question if heal getting nerfed or worked on and now there is a nerf incoming regardless if heal works or not. Time to abandon ship...
    Post edited by dafusch1337#1435 on
  • rockster#6227 rockster Member Posts: 1,860 Arc User
    To my understanding If they're nerfing anything it's the animation cancelling on one of the at-wills which was being abused to fill action points extremely fast.
    Apparently pointing-out the bleeding obvious is a 'personal attack'.
  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    edited September 2023
    Found this in Discord:

    From Rockster:
    Just saw a clip of the stream where you're talking about nerfing the DC's Healing Word and your justification for doing so. Please genuinely consider the following points before moving forward: The cleric specializes in healing, it's supposed to be it's main function by virtue of it's very existence. Other classes also heal which gives them options when choosing that class, but a Cleric's main purpose is to heal with a dps function tacked onto the side. Like the pally's main function is to tank with a heal tacked onto the side. And a SW's main function is dps with a heal function tacked onto the side. It's a mistake to try to make it the same healing strength as all other healing classes and more cookie cutter and interchangeable with other healers. If you start nerfing the heals for the DC in any way you then make it less appealing as a class choice overall and probably then are making an issue for yourselves down the track to buff up damage or something to make it compete with other classes dps-wise. In any case, it's for pure healing that players choose to play this class, unlike the other ones, and the strength and functionality of the heals should not be nerfed to bring it in line with the other classes who can also heal as an extra talent.

    Further, healing word costs a fair whack of divinity and is not always available to a player when they need it if they're using other powers which also costs divinity. So it may seem on the surface to be slightly OP but it's not always available to use anyway at the time you necessarily need it. If it didn't cost divinity and you could spam it on a pure timer it may be more relevant to think about this issue, but as it costs divinity it is not an encounter you can use at-will so to speak so it's not as readily-accessible as people may think. If you absolutely do have to nerf it in any way I would suggest raising the cost of divinity slightly to use to so it's used less often, rather than nerfing the length of time or the area of effect or the strength of the heal, which are all pretty perfect as they are. But I personally don't think it should be nerfed in the first place or touched in any way. contd...

    Finally, the last thing Cryptic wants to do in the current climate is disappoint or upset players and this has the potential to upset quite a large portion of the playerbase who choose to play healers on cleric, so please bear this in mind when considering tinkering with this class. Leave well enough alone and buff the other healers sure, but there is really nothing wrong with the way Cleric functions right now, and to change it is more along the lines of micromanaging the players and controlling how they choose to play, rather than fixing something which is broken. Beware of going down this route because of the negative backlash in the playerbase it creates. Thanks for your time. (edited)


    From BNorton
    Rockster, thank you for your honest feedback. It is important to note though, we are not in agreement that Clerics are, to summarize, 'special' amongst the healers. Minstrels, Soulweavers, etc. need to be as effective at healing as a Devout.
    This also means that Arbiters need to be as relevant as a DPS paragon as Hellbringers, Songblades, etc.
    It is our goal to insure non-Devout healing paragons have near-parity with Devout Clerics.
    Healing Word, in particular, is very resource-efficient.
    My comments were not that it overall doesn't have costs, limitations, etc., but that compared directly to other encounter-power group heals in the game, it is highly efficeint and highly easy to utilize.
    Healing Word has efficiency close to what Soulweaver Soulstorm achieves, but with greater consistency and much greater tactical practicality.
    We certainly do not want to alienate any healers, or support players in general, as our goal is to actually increase their overall fun and desirability.
    Hence why we're looking at buffs to other healing paragons more so than changes to the Cleric.
    But Healing Word is such a standout power in the realm of healing encounter powers that it drives much of our balance discussions.
    It is the baseline for balancing other group healing encounter powers, and as we look at the Paladin in particular, we have to make calls on if we like it as a baseline where it is, or if it needs slight adjustments as we try to bring other encounter group heals upwards
    Post edited by dafusch1337#1435 on
  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    @percemer pls move this topic to discussions as "not working heals" seems not to be acknowledged as a bug by you. Furtermore its more a discussion about opinions which you ignore anyway.

    The players are saying there is nothing wrong with the healpowers itself. (other than its getting more and more bugged lately due to changes you make to the game... but instead of fixes for the game we get a nerf for a specific class which nobody asked for) Regardless of the consequenses for the players. Players grind for gear and stats and even pay money to get what you take away from them by doing so. (again)

    Maybe endgamers can get the daily up in 10 sec - with macro. I cannot... as im not endgame and dont use macros.
    After 4-5month buildup my cleric i now find out they nerf my goal away. Im still working on and "need to" cast "angel of life" and same time i cast the "holy ground" or "anoytant army". As incoming damage is inceasing more and more and even with 2 angel of lifes (its only a few seconds) player still dies and im out of divinity. Yeah i need to overheal as the variation in groups regarding IL and equipment is high and my OH is 90% without that last feat that gives 25% on full divinity. Healing words heal is HoT and a joke compared to other instant healspells. But as HoT is the only thing that saves costs to divinity its a vital part to keep the team alive until next instant healpower is available again due to divinity cap. Maybe once you reach endgame you dont have that many issues- but i cannot even get into mTos to get that "single equipment piece" ingame that can raise divinity regeneration - as my IL still is below 70k. So that once piece of gear i need to get that divinity aint available for me.

    BNorton says its about balance: Balance what? A team of 5 has only 1 healer. In RTQ 2 but they dont compete with eachother like dps do they support eachother. I dont know anybody complaining about a good heal.

    Cleric and Bards are the only healing choices atm: pally didnt work (stopped playin it after 6month), warlock dont work (way too static as healer) and you now nerf the cleric instead of fixing the others.

    I agree with Rockster on this one, but BNorton seems too narrow minded; im sure he never played a healer. Clerics are special regarding the heal abilities. And they suck in DPS - lack of AoE is huge flaw and getting it up to endgame requires much help from others.

    I see that BNorton (as head of development) decided that clerics need to be less effeciant so other classes get picked. (I think thats the balance he means) In other words... make the game harder for the cleric so its as weak in heal as other classes.

    Am I the only one thinking this progression and discitions made are stupid?
  • dafusch1337#1435 dafusch1337 Member Posts: 90 Arc User
    Seems lot is happening and all the noise in discord and here seem to have reached someone about the planned nerfs.
    I dont see the bugs with random heal not working beein fixed but I see that its useful to state those problems anyway.

    Here is the latest info:

    Source: https://community.arcgames.com/en/games/neverwinter/news/detail/11553373

    Cleric At-Will Update
    Blessing of Light
    Effects are applied later in the animation, requiring more time to pass before the power can be cancelled for full effect.
    Scattering Light
    Effects are triggered later in the animation, requiring more time to pass before the power can be cancelled for full effect.
    FX revised; the power has much less delay before the damage applies and should feel more responsive.
    Devout and Arbiter paragons now use the same power timings.
    Is now considered an area / multi-target attack for triggers like Vistani's Curse.
    Magnitude increased from 65 -> 70; Arbiter Judgement scaling increased 6.5 -> 7.0.
    Conflagrate
    Is now considered an area / multi-target attack for triggers like Vistani's Curse.
    Judgement scaling fixed to function like other Arbiter powers.
    Magnitude increased from 130 -> 150; Arbiter Judgement scaling increased 5 -> 15.


    Expanded Developer Notes on Cleric At-Will Updates

    Two of the Devout Cleric’s At-Will powers could be interrupted to greatly increase their Action Point gain, and in the case of Scattering Light, their damage. While most players were only achieving small gains, some players had setups that allowed them to interrupt these powers at rates far above balance targets. We’ve updated Scattering Light and Blessing of Light such that they can still be interrupted, but provide less benefits for doing so.

    Scattering Light also had some long delays built into its FX and damage components, and we’ve sped those up and generally tried to make the power more responsive.

    Power Interruption

    When power interruption (AKA: animation canceling) provides small benefits (+25% over baseline), it is fine. Neverwinter was built on allowing players to interrupt powers with other powers, and eking out small gains from clever interrupts is an important skill expression we want to maintain. Rarely does a single power having strong interrupt potential skew the overall class balance in any significant way.

    When power interruption provides large benefits (50%+ over baseline), we have an issue. The power is functioning very differently from its original design, and unfortunately, likely has a bug (or oversight) that is allowing it to skew class balance and intent. We understand that some classes are only ‘competitive’ because specific powers can be interrupted in this way (we’re looking at you, Sentinel Slash), and we hope to make those classes/paragons less reliant on those mechanics when updating them.

    In the case of Devout Clerics, we did not feel that their kit was underperforming in a way that justified them also having access to incredibly high action point gain via interrupts on Scattering Light and Blessing of Light. We also know that some players were using tools to extremely optimize the interrupts (primarily on PC), and that is something we do not want to encourage.

    We will be making some improvements to Devout Cleric Daily powers in the near-future as well, expanding their targeting to affect nearby friendlies (not just party members). Other healers, such as the Warlock Soulweaver, will also be receiving updates, so please understand that we are actively working on buffs and quality-of-life fixes to healers while simultaneously trying to balance out some rough edges
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