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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Launcher Keeps Crashing

greywyndgreywynd Member, NW M9 Playtest Posts: 7,158 Arc User
in Bug Reports (PC)
Every time I've tried logging into the game today, I get a crash notice with an incident ID tag.
I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.

Comments

  • darthpotaterdarthpotater Member, NW M9 Playtest Posts: 1,261 Arc User
    I was fine 4 hours ago... then entered again... loader patched and

    perma error. Cant open the game
    Lescar PvE Wizard - Sir Garlic PvE Paladin
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  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,456 Arc User
    Great! I guess I should try not to logout now.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • salidor#0795 salidor
    salidor#0795
         Member Posts: 32 Arc User
    Got the same issue but could play the game just 2 hours ago. But want to start again and then it patches some and now permant dead. Start with cryptic error dont even let me put in my password :o

    5643ac
  • robai#6206 robai
    robai#6206
         Member Posts: 366 Arc User
    edited July 2023
    Indeed, I have infinite loop (30 mins ago the game was working fine):

    Just saw that launcher tried to reconnect 10 times and then this:


    Now tried to update launcher again, but after some time saw this error:


    Post edited by robai#6206 on
  • salidor#0795 salidor
    salidor#0795
         Member Posts: 32 Arc User
    edited July 2023
    Hmm i got it over steam and uses the link to NeverWinter.exe ("C:\Program Files (x86)\Steam\steamapps\common\Cryptic Studios\Neverwinter.exe") till you broke it.

    So i tried arc client and installed NW over there and now it patches the hell on earth in the already patched steam folder (why ever) but at least the launcher runs again from the link i used since years.

    So i guess you should provide a non broken exe for all others with that pain ...
  • greywyndgreywynd Member, NW M9 Playtest Posts: 7,158 Arc User
    After 6 or 7 tries, including rebooting my comp twice, I've been able to play.
    I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.
  • iridian0x0spider#5426 iridian0x0spider
    iridian0x0spider#5426
         Member Posts: 63 Arc User
    Just started crashing on me now, was playing fine earlier.
  • robai#6206 robai
    robai#6206
         Member Posts: 366 Arc User
    greywynd said:

    After 6 or 7 tries, including rebooting my comp twice, I've been able to play.

    Thanks for the tip.
    I rebooted computer then patiently waited for the Laucher to do attempts and on the 6th attempt it worked.
  • fritz#8093 fritz
    fritz#8093
         Member Posts: 439 Arc User
    Maybe they should just rollback to a version that worked... :expressionless:
  • iridian0x0spider#5426 iridian0x0spider
    iridian0x0spider#5426
         Member Posts: 63 Arc User
    I had already rebooted, verify files, etc when i posted. Still crashing, guess I will reboot again :G
  • shoziku222shoziku222 Member Posts: 67 Arc User
    It's been taking upwards of an hour for me to wait for the loop to stop. It has to go through 10 reconnect tries before the launcher loads.
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,456 Arc User
    Great! I guess I still should not logout until the maintenance tomorrow (which will force me out).
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • greywyndgreywynd Member, NW M9 Playtest Posts: 7,158 Arc User
    plasticbat said:

    Great! I guess I still should not logout until the maintenance tomorrow (which will force me out).

    You rebel, you.
    I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,456 Arc User
    greywynd said:

    plasticbat said:

    Great! I guess I still should not logout until the maintenance tomorrow (which will force me out).

    You rebel, you.
    Unlucky me, I could not keep the program alive until the maintenance. The program crashed.
    So, I have to bring up the launcher.
    However, lucky me, it just comes up without any incident. No update (that I could see), no loop, no reboot.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • rockster#6227 rockster
    rockster#6227
         Member Posts: 1,860 Arc User
    edited July 2023
    I have had quite a few crashes over the last few days. Always when transferring to another map. The music just goes "pffft" and screen goes black.
    Apparently pointing-out the bleeding obvious is a 'personal attack'.
  • greywyndgreywynd Member, NW M9 Playtest Posts: 7,158 Arc User
    So one of the evil gods blows you a raspberry and then shows you his kingdom.
    I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.
  • dafusch1337#1435 dafusch1337
    dafusch1337#1435
         Member Posts: 90 Arc User
    edited July 2023
    Now it happend to me too. Got lots of crash reports up right away. Restarted Launcher 5 times.
    Crash report 5664c2, 566d9,5664de, 5664e1,5664ed,..keept crashing.
    Checked task manager - saw hanging crash reporter jobs - killed em. Restart worked
  • jshetley#1170 jshetley
    jshetley#1170
         Member Posts: 46 Arc User
    Same thing here. Can not play the game until launcher is fixed. Patch never finishes downloading.
  • tanthalaz#3626 tanthalaz
    tanthalaz#3626
         Member Posts: 8 Arc User
    my launcher gets to about 3/4 loaded and sits there never moving forward until the screen goes white and wants to either close or wait. i have closed and retried 5 x i have rebooted my pc and still cant get in. guess i will be playing a different game until it works.
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,456 Arc User
    edited July 2023
    The game client crashed again. Hence, I needed to bring up the launcher again. The launcher update dialog came up and needed to retry once before it came up for me to login.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • matthiasthehun76matthiasthehun76 Member, NW M9 Playtest Posts: 1,184 Arc User
    yep same issue here, it goes into a nearly endless cycle of patching, constantly reverting back to the full, 112 mb amount and then eventually crashes with a time out
    The real honest man is honest from conviction of what is right, not from policy.
    Robert E. Lee

    I only believe in statistics that I doctored myself.
    Winston Churchill

    The human race is a herd. Here we are, unique, eternal aspects of consciousness with an infinity of potential, and we have allowed ourselves to become an unthinking, unquestioning blob of conformity and uniformity. A herd. Once we concede to the herd mentality, we can be controlled and directed by a tiny few. And we are.
    David Icke

  • dafusch1337#1435 dafusch1337
    dafusch1337#1435
         Member Posts: 90 Arc User
    Strange enough - I can get in without issues now, but now when i exit the game, the launcher restarts automatically and beginns a patch. Then it hangs at 6% until I kill that process. Next start of launcher is normal without patch. My launcher settings are set to "disabled on demand patch". I dont dare to set "force verifiy" or change anything - as i expect the worst XD
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,456 Arc User
    edited July 2023
    dafusch1337#1435 said:

    Strange enough - I can get in without issues now, but now when i exit the game, the launcher restarts automatically and beginns a patch. Then it hangs at 6% until I kill that process. Next start of launcher is normal without patch. My launcher settings are set to "disabled on demand patch". I dont dare to set "force verifiy" or change anything - as i expect the worst XD

    "The launcher restarts automatically and begins a patch" is normal when the new mod is coming in days. It is the pre-patch mechanism to soft the load of everyone downloading and patching at the same time when the new mod lands. Of course, hanging is not normal.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • robai#6206 robai
    robai#6206
         Member Posts: 366 Arc User
    Today it took me 30-40 mins to enter the game.
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