Groupees Supercharged Bundle Missing Items.

bomber · August 2021

Greetings.

I am just curious as to when/if the issues with the Groupees bundles will be addressed?
Predominantly the;
-~~Missing 500 Tarmalune Trade Bars~~
-Missing three pieces of Star Rover Gear

Any insight or assistance is greatly appreciated.

Thank you and have a wonderful day. 😁

****Update: Codes are now being sent to redeem for the 500 Tarmalune Tade Bars.

rey007 · August 2021

You have to go back to Groupees web page to obtain the codes. Click on your name in the top right-hand corner and select "My purchases".

Once you have your codes then go to Arc website to claim the items to your account.
https://support.arcgames.com/hc/en-us/articles/360018021254-How-to-redeem-codes-and-claim-items-from-packs

The last step is to go to the Rewards Claim Agent in PE or to the "Options - Character - Home - Claim Valulabes" menu selections for your items. Good luck!

bomber · August 2021

rey007#5400 said:
You have to go back to Groupees web page to obtain the codes. Click on your name in the top right-hand corner and select "My purchases".

Once you have your codes then go to Arc website to claim the items to your account.
https://support.arcgames.com/hc/en-us/articles/360018021254-How-to-redeem-codes-and-claim-items-from-packs

The last step is to go to the Rewards Claim Agent in PE or to the "Options - Character - Home - Claim Valulabes" menu selections for your items. Good luck!

Thank for the reply. 😁

Upon checking just now the code for the 500 Tarmalune Trade Bars did in fact get sent.
I hadn't checked my Groupees account since this morning and at that time Groupees support stated they were still waiting on cryptic.

Now if they just sort out the missing Star Rover gear... Lol

Groupees Supercharged Bundle Missing Items.

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