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"We're having some issues, but we're working on it right now"

This is the message I see in my launcher

Just curious if anyone knows what issues are causing the necessity of a game server shutdown today about 5:30 AM EST on 2/8)? Not trying to be critical, just really curious since I do not see anything mentioned anywhere in the forums and not sure if there will be.

I think that it was last week there was a reset or something that required to dump everyone out of the game for a few minutes. I never saw anything about that either.

Wondering if all the combat re-work reworks are starting to cause serious issues with game.

Comments

  • reg1981reg1981 Member, NW M9 Playtest Posts: 1,435 Arc User
    Have a peek at the timeout login thread. Suspect this will get merged anyways tho.

    https://arcgames.com/en/forums/neverwinter/#/discussion/1259896/time-out-login
  • mrpike#4473 mrpike Member Posts: 8 Arc User
    It's been down a couple of hours that I know of so I'm guessing it's something serious. And if the problem is in LA it'll be a while before the right staff are in the office?
  • reg1981reg1981 Member, NW M9 Playtest Posts: 1,435 Arc User

    It's been down a couple of hours that I know of so I'm guessing it's something serious. And if the problem is in LA it'll be a while before the right staff are in the office?

    Nah, this is mission critical and loss of funds from Europe. Someone is up and looking I'm sure. North America starting to wake up(Me for one woke up to a heck of a snow storm so I hope they fix soon XD )
  • blargskullblargskull Member Posts: 514 Arc User
    reg1981 said:

    It's been down a couple of hours that I know of so I'm guessing it's something serious. And if the problem is in LA it'll be a while before the right staff are in the office?

    Nah, this is mission critical and loss of funds from Europe. Someone is up and looking I'm sure. North America starting to wake up(Me for one woke up to a heck of a snow storm so I hope they fix soon XD )
    They are in or near San Jose and current time is 3:35 am, it is not like a life threatening or medical emergency. I blame the Superbowl. Yes it is all Mahomes fault. :trollface:

    Just killing time...
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