I've put in a few tickets already. But I haven't been able to do the hell pit event yet due to the quest saying "you have this quest on another character" which is impossible because my main character is the only character I have over 20k item level.
I've yet to hear back with the status of my ticket and my issue.
I know I'm not alone in this. Some people have had it resolved already, while I'm losing event currencies everyday.
I hope this gets fixed soon. I was hoping to wake up and it being fixed but that's not the case.
What's going on?
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https://www.arcgames.com/en/forums/neverwinter/#/discussion/1255691/hell-pit-may-7
The "fix" allows certain toons to turn in the quests and automatically get granted unlimited Orange Leg Mounts.
Players will RAGE on the forums about how unfair it is.
Cryptic will "investigate" then decide its ok for players to keep those Orange Mounts.
And players will RAGE about how unfair it is
With regards to Hell Pit, you have to remember that legendary mounts are (were) the best mount in the game and not easy to come by (unless rich). Also, their value was increased further by, up until recently, the only way to get one was from a random drop from a lockbox with an extra ordinarily low chance of success (which reflected in the price of them on the AH). Basically, it was a big pull to get people to buy keys/vip, which in turn provides Cryptic with a revenue stream. Recently, they have had a few packs directly in the zen store, which for seasoned plays seemed an unprecedented step. But even then, they were time limited offers. Obviously, with the introduction of mythic mounts due in mod 19 (and I suspect due to Chris being at the helm), that has explained the increased availability of legendary mounts in the zen store (albeit still controlled).
The somewhat convoluted point I'm trying to make is that getting a free legendary mount from an event was never likely to be made quick or easy and letting you have one from participating in just a single event was simply never going to be on the cards.
You could argue that mythic mounts will devalue legendary mounts, but being they can't up the mount speed (code limitation or something) and so a mythic only gets you a stat increase (still significant for those wanting to be bis), I can't see them being significantly devalued. Also, when you take account of the cost and availability of epic mount hasn't changed the number of times you need to partcipitate in SoN or CTA to get one, I can't see Hell Pit being changed to make it any quicker to get a legendary mount (although, never say never).