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Forums > Home› Neverwinter Discussion › General Discussion (PC)

i still have error 109a77 and cannot login is it my end or yours please let me know thanks

reddog6677#5779 reddog6677
reddog6677#5779
 Member Posts: 2 Arc User
in General Discussion (PC)
expericing problems

Answers

  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,476 Arc User
    Since people are playing, the issue is not in the server end.
    Since the client program crashed, it happened in your end.
    However, the client program is still Cryptic's program.
    Anyway, I would check if you have the latest graphic driver of the graphic card.
    If not, install it to see what happens.
    If yes, well, good luck and hope Cryptic figures out what the client program issue is.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
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  • reddog6677#5779 reddog6677
    reddog6677#5779
         Member Posts: 2 Arc User
    yeah something happened game was playing great no problems now all i get is crash since new patch i just updated all drivers didnt help everything seems ok except for login maybe someone has fixed the problem and can tell me for sure what it is thanks for info
  • sandukutupusandukutupu Member Posts: 2,285 Arc User
    I suggest you skip the ARC launcher and try executing the Neverwinter.exe in the folder directly. If that don't work,
    @thatonecleric#0792 told me on another thread, "steam worked for me. just took a little bit to make it go through then it continued to work"

    Anyone having more than one character, I would like to know if you are experiencing this chat/mail bug.

    Thanks, hope to see everyone back online soon! <3
    wb-cenders.gif
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  • UnknownUnknown
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  • tivvumtivvum Member Posts: 33 Arc User
    I have the exact problem on Windows 10.
    I have uninstalled Logotech software as suggested in another thread and re-verfified files.
    Nothing has worked.

    I also have the same issue on my Win10 laptop, I use when I travel.

    So it isn't machine related as they are competely different hardware configurations.
  • tivvumtivvum Member Posts: 33 Arc User
    Bug still exists after patch... c'mon Cryptic... we wan to play and spend money!
  • sandukutupusandukutupu Member Posts: 2,285 Arc User
    ixanatar said:

    I deleted the game, and then installed both Arc and Steam, and it crashes in the same spot off both clients.

    Sorry that didn't work either. I too am running an old desktop with Windows 7 64 bit. It is not the OS, I have Windows 10 on my laptop but the GPU is too weak. My husband has a Windows 10 machine (for work) but he has other OS that he boots on there as well. He will be working on debugging our end of Cryptic's error tomorrow, while I am playing. Maybe he can tell the developers where they messed up.

    Best Wishes! <3
    wb-cenders.gif
  • tivvumtivvum Member Posts: 33 Arc User
    For anyone else having crashing or login issues.

    They're asking for info on this here: add your info/comments to this thread.
    https://arcgames.com/en/forums/neverwinter/#/discussion/1254033
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,476 Arc User
    tivvum said:

    For anyone else having crashing or login issues.

    They're asking for info on this here: add your info/comments to this thread.
    https://arcgames.com/en/forums/neverwinter/#/discussion/1254033

    Your link does not work. This may work better.

    https://www.arcgames.com/en/forums/neverwinter/#/discussion/1254033/crash-report-investigation-1-24-2020
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    As others have stated, please post the relevant information in this thread. Thanks.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
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