connection issues

i have been having connection issues, details below.
C:\Users\welcome>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.184.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.100.1
2 3 ms 2 ms 4 ms dynamic.ip [my ip]
3 3 ms 3 ms 3 ms 10.11.11.254
4 3 ms 3 ms 3 ms 10.11.11.1
5 23 ms 22 ms 23 ms 195.229.27.21
6 16 ms 16 ms 15 ms 195.229.3.93
7 102 ms 102 ms 101 ms g01.router.emix.k.ripe.net [195.229.31.193]
8 138 ms 138 ms 138 ms 32787.sgw.equinix.com [27.111.228.157]
9 138 ms 137 ms 137 ms po110.bs-a.sech-sin.netarch.akamai.com [23.57.106.243]
10 138 ms 138 ms 137 ms a72-52-1-171.deploy.static.akamaitechnologies.com [72.52.1.171]
11 126 ms 126 ms 126 ms ae120.access-a.sech-sin.netarch.akamai.com [23.57.106.249]
12 143 ms 143 ms 143 ms 93.191.172.1
13 239 ms 251 ms 240 ms 93.191.173.93
14 278 ms 271 ms 271 ms a209-200-186-212.deploy.static.akamaitechnologies.com [209.200.186.212]
15 284 ms 270 ms 276 ms 198.49.243.237
16 267 ms * * patchserver.crypticstudios.com [208.95.184.200]
17 268 ms 273 ms 272 ms patchserver.crypticstudios.com [208.95.184.200]

Trace complete.

any suggestion other than re-install?