I had to quit and restart the whole game before the Race Reroll option was available, relogging alone didn't do it... PC.
I do believe in killing the messenger...
Want to know why?
Because it sends a message!
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plasticbatMember, NW M9 PlaytestPosts: 12,406Arc User
edited June 2019
You can only see your re-roll token at the first time you login to the game before getting into any character. Once, you enter any character you will need to exit the game to come back in to see the re-roll token.
*** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
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edit: I just logged out and back in and now it shows up so you might want to try that.