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Coupon "100% off any companion" doesn't work

hustin1hustin1 Member, NW M9 Playtest Posts: 3,467 Arc User
I've been saving this from a Winter Event gratuity from the Zen promo for a while. I finally claim the gratuity and open it, and the coupon isn't good for *any* companions. Only companion bundles and packs are 100% off, which isn't what the coupon is for -- it's supposed to be for *any* Zen store companion.

I filed a bug report a couple of days ago but haven't heard anything.
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Comments

  • auron#6793 auron Member Posts: 396 Arc User
    is it expired?
    <div align="center"><img src="https://i.imgur.com/YH9QCXK.png" alt="" /></div></img>
    ▂▃▄▅▆▇█▓▒░ Drac ░▒▓█▇▆▅▄▃▂
    There is supposed to be an image here, but the hamsters took it.
    <div align="center">AKA Draconis of Luskan</div>

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  • percemerpercemer Member, Neverwinter Moderator Posts: 1,048 Arc User
    Hello @hustin1,

    This issue has been escalated to the dev team, thanks for your help and our apologies for the inconvenience.

    Regards,
    Percemer
    EU Community Manager @ Gearbox Publishing
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  • devnullloredevnulllore Member Posts: 160 Arc User
    I noticed the same thing


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  • tabithacatt#5747 tabithacatt Member Posts: 8 Arc User
    edited May 2019
    I noticed the same problem right after Mod16 opened. I had used a previous coupon to purchase a 'free' tiger; but was carrying around my second coupon to see which companion would be best with new mod. Every single companion used to be available. This held true through the Mod 15 change (all companions in the Zen store, including any new companions, were available as 'free' due to the coupon, exactly as stated on the coupon). In fact, I had to be careful to not click 'purchase' when I was just checking out options because they all showed as 'free & available'. I submitted a ticket late April/early May and, after fielding the usual questions about specifics & submitting a screen shot of the Zen market, I received notice that this was escalated to the Development team. When I double-checked to make sure I would receive an answer & they weren't closing out my ticket, they confirmed that I will hear back in the future (may be a while, but that just means more time to research companions :-) ).
  • cdnbisoncdnbison Member, NW M9 Playtest Posts: 806 Arc User
    percemer said:

    Hello @hustin1,

    This issue has been escalated to the dev team, thanks for your help and our apologies for the inconvenience.

    Regards,

    This issue is affecting the coupons from invoking as well - both the "25% off any companion" and "33% off companion" (as there are no more Striker / Leader / Defender / Controller types...)
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