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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Authentication, Log in, In-game Disconnections

deuskaiserdeuskaiser Member Posts: 1 Arc User
in Bug Reports (PC)
Guess I'll start this one off. Within in the past hour/hour and a half I've been constantly dc'd upon reaching the character screen. If I do get past the loading screen I crash instantly. Reset my computer and router thinking it was something on my end. Still same problem.

**Edit**

Now I can't get past the log in screen due to an Authentication error saying my password is wrong. If that's the case, how am I posting this?

Comments

  • pitmonster#5684 pitmonster
    pitmonster#5684
         Member Posts: 537 Arc User
    6 PM EST, still down. Looks like the same issue as yesterday. If we can't get our VIP keys done, do we have to open a ticket?
  • iridian0x0spider#5426 iridian0x0spider
    iridian0x0spider#5426
         Member Posts: 63 Arc User
    i haven't got my keys yet :(
  • robai#6206 robai
    robai#6206
         Member Posts: 370 Arc User
    edited February 2019
    I was doing Invoke dance (like 1.5 hours ago) on toons and at some point was unable to swap toon (the last toon very slowly entered the screen with the list of characters, and then next toon always failed to enter the game).

    Then I closed the game and now I always see this (this screenshot is 2 days old, but today is the same stuff):

  • robai#6206 robai
    robai#6206
         Member Posts: 370 Arc User
    Thanks to someone who mentioned about Force verify option (forgot in which thread, there are so many now, lol).
    He/she suggested to restart computer then do Force verify.

    I didn't restart computer (it wasn't turned off for like a week), but I just did Force verify (took a while to check all the files) and now I'm in the game!


  • robai#6206 robai
    robai#6206
         Member Posts: 370 Arc User
    Well, the problem isn't completely solved yet since getting disconnects, but it works with several attempts.


  • underwmd#4202 underwmd
    underwmd#4202
         Member Posts: 18 Arc User
    Yep it is back...right in middle of a double XP event to...very nice.
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