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Forums > Home› Neverwinter Discussion › Bug Reports (PlayStation®4)

Cannot log in.

mrowan06#2808 mrowan06
mrowan06#2808
 Member Posts: 4 Arc User
in Bug Reports (PlayStation®4)
I can access my characters, but when I try to enter the game it times out and I am unable to get into the game. On any of my characters. Please help.

Comments

  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    They are aware and investigating the issue.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • whitelionpaladinwhitelionpaladin Member Posts: 1 Arc User
    I'm experiencing the same issue on ps4. Got forced out of the game and haven't been able to get back in. So I'm to assume this is a known issue. Good
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • persephone#1579 persephone
    persephone#1579
         Member Posts: 2 Arc User
    I'm experiencing the same issue on ps4. Can pick my toon, but then get a timeout message and back to the Play option. Hopefully it'll be fixed soon.
  • falcontm#8139 falcontm
    falcontm#8139
         Member Posts: 3 Arc User
    edited November 2018
    Same for me. That happened when I did my first Barovia hunt. Killed Direfang Wolf and bam, server crashed :(
  • autumnwitchautumnwitch Member Posts: 1,141 Arc User
    kreatyve said:

    They are aware and investigating the issue.

    Thank you for the update.
    Boudica's Sisters - A Guild For Introverts
  • tashmar68#0812 tashmar68
    tashmar68#0812
         Member Posts: 4 Arc User
    Any updates?
  • autumnwitchautumnwitch Member Posts: 1,141 Arc User
    I saw the twitter update saying it was resolved, but still not working. Keeps looping back to the "Play" screen.
    Boudica's Sisters - A Guild For Introverts
  • mrowan06#2808 mrowan06
    mrowan06#2808
         Member Posts: 4 Arc User
    Yeah it has not been resolved. I still cannot get into the game.
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