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Forums > Home› Neverwinter Game Support› Peer to Peer Tech Forum

cant enter neverwinter says need to upgrade my direct x to 10 or higher

susmitha123susmitha123 Member, NW M9 Playtest Posts: 3 Arc User
in Peer to Peer Tech Forum
Hi,
i used to play well the past three days but now it says i need to upgrade dx 10 or higher mine is already 11 dont know what to do and my graphic card is fine too. I'm providing my system information too let me know please if i need to do anything.

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System Information
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Time of this report: 3/4/2017, 00:01:02
Machine name: DELL-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.161011-0600)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 5721
BIOS: InsydeH2O Version 03.72.24A14
Processor: Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8080MB RAM
Page File: 2669MB used, 13487MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Comments

  • hoperubyhoperuby Member Posts: 41 Arc User
    edited March 2017
    Try going in the launcher command line and write -d3d11enable 1
  • gallifreyan999gallifreyan999 Member Posts: 31 Arc User
    hoperuby said:

    Try going in the launcher command line and write -d3d11enable 1

    Genius! That worked. Mine said d3d1enable 0, so I changed it to a 1 and everything's fine. Many thanks. :D
  • sinner83sinner83 Member Posts: 1 Arc User
    This may be a stupid question, as i'm not computer savvy. Where do I find the launcher command line?
    I'm having the same issues and my specs are similar to above.
  • miasmatmiasmat Member, Cryptic Developer Posts: 318 Cryptic Developer
    On the launcher Siberia, in the top right corner there's an "options" button, click that, then scroll to the bottom to find your client command line.
    A while back, some people were suggesting that folks should add the " -d3d11enable 0". When we ended DirectX 9 and 10 support recently, you have to remove that old command. But I thought we made the command do nothing anymore in a recent patch, to avoid this confusion...
  • UnknownUnknown
    edited May 2017
    This content has been removed.
  • gratianstergratianster Member Posts: 1 New User
    Same problem, "d3d11enable 1 " not work's for me
  • saratovgreensaratovgreen Member Posts: 3 New User
    Try to change screen resolution!
    Если после fall creator update не работает NeverWinter - измените разрешение экрана на меньшее, а потом обратно! Мне помогло
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