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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Why can't I buy Zen?

laughingchampionlaughingchampion Member, NW M9 Playtest Posts: 8 Arc User
in General Discussion (PC)
I have been trying to purchase Zen for the past two day and on multiple cards! I get the message, "There was a problem with your card" but there is no problem with my card.

Answers

  • wrathofall#7962 wrathofall
    wrathofall#7962
         Member Posts: 27 Arc User
    Arc or steam?
  • laughingchampionlaughingchampion Member, NW M9 Playtest Posts: 8 Arc User
    arc
  • laughingchampionlaughingchampion Member, NW M9 Playtest Posts: 8 Arc User
    i cleared my cache and even tried a different browser, no luck. I tried a second card that is currently valid and working... no luck
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    I recommend you try to contact Customer Service and see if they can assist you. Hopefully they can get it sorted out during the sale.
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