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Forums > Home› NeverwinterPreview Shard (PC)› NeverwinterPreview - Bug Reports

Crashes on preview

sw1tchstarsw1tchstar Member Posts: 53 Arc User
in NeverwinterPreview - Bug Reports
I am unable to access the preview server. I had logged in and my char was in chult, everything was fine until i tried to go to PE and then i started crashing, verified, still crashing, after multiple attempts to fix via safemode/verify i was able to log in again, went up to neverember accepted quest and crashed, now i cannot load in, i can go to char screen but then as soon as i log in it crashes.
Ive tried verifying again, and also safemode but no luck
Idk if im the only one having this problem, i was pretty excited to see whats new.

Comments

  • sw1tchstarsw1tchstar Member Posts: 53 Arc User
    @asterdahl Ive checked with several people and i am not the only one having issues with crashing on preview in PE, or crashing on preview in general... but idk they are "forum shy" so not commenting here :)
  • mynaammynaam Member, NW M9 Playtest Posts: 937 Arc User
    Yes i have the same experience.


    When i enter pe with a toon i have not used in years on preview it works but toons i have copied over recently (last 2 years) crashes when entering PE
    There are more than BIS players in this game
    RIP Real Tiamat, RIP Real Demogorgon RIP real Temple of the spider. Why remove non bis content to give to bis players ????
    FORCING the majority of your player base to play 4 mod old dungeons and trial will have a bad result on player base
    Changes are getting so bad i would rather prefer no new changes (RIP ICE FISHING in winter fest)



  • ase#2329 ase
    ase#2329
         Member Posts: 61 Arc User
    edited May 2018
    I can go to PE with my GF byt not with my main, a paladin.
    It crashes everytime.
    I'll check if it is not related with my unp.Neg

    edit : took off my enchant and still crashing at PE. so I've got 3 toons that I can't play, crashing everytime I log because I sent them in Enclave.

    edit 2 : All my toon except my main OP can go to PE... gonna strip my pala off of his gear and see if i can enter PE...

    edit 3 : brought my toon to PE full naked, still crashes. so it is a no-go for me. so can't test the new mod for the moment
    Post edited by ase#2329 on
  • ivansinkovic1ivansinkovic1 Member Posts: 43 Arc User
    I can't even download preview, I get stuck on 2-3 MB
  • bayaz#7892 bayaz
    bayaz#7892
         Member Posts: 89 Arc User
    edited May 2018
    A friend of mine (his english is bad) has the problem with the PE too. When he tries to enter it with his freshly copied SW main, it crashes constantly.

    When he uses an older copy of the same char, from january, it works fine.

    One thing he has done in between: He bought the dragon born pack, and switched his race from thiefling to dragonborn.

    No idea, if this could be cause, but maybe someone here has changed races too lately.
    Beware of he who would deny you access to information, for in his heart he dreams himself your master
  • ase#2329 ase
    ase#2329
         Member Posts: 61 Arc User
    My toon is human since day 1 so it is not the problem :)
  • mynaammynaam Member, NW M9 Playtest Posts: 937 Arc User
    edited May 2018
    My toon is human but I do have dragon born pack in account
    There are more than BIS players in this game
    RIP Real Tiamat, RIP Real Demogorgon RIP real Temple of the spider. Why remove non bis content to give to bis players ????
    FORCING the majority of your player base to play 4 mod old dungeons and trial will have a bad result on player base
    Changes are getting so bad i would rather prefer no new changes (RIP ICE FISHING in winter fest)



  • inebrietyinebriety Member Posts: 5 Arc User
    edited May 2018
    My recent copies all can't enter PE. If I move them to Port or something on live and then copy and then never enter PE ever, it's fine but then those recent copies can't get the Barovia intro quest. My older copies don't crash at PE. Don't think it's a human/gear thing.
    Post edited by inebriety on
  • mynaammynaam Member, NW M9 Playtest Posts: 937 Arc User
    edited May 2018
    I have a bypass for this bug. I deleted all my quests(guess only general is needed but did all) and could then enter PE.
    There are more than BIS players in this game
    RIP Real Tiamat, RIP Real Demogorgon RIP real Temple of the spider. Why remove non bis content to give to bis players ????
    FORCING the majority of your player base to play 4 mod old dungeons and trial will have a bad result on player base
    Changes are getting so bad i would rather prefer no new changes (RIP ICE FISHING in winter fest)



  • bayaz#7892 bayaz
    bayaz#7892
         Member Posts: 89 Arc User
    Worked for my friend. Thanks a lot.

    He tried with only deleting the general ones, crashed, but after deleting them all, it worked.
    Beware of he who would deny you access to information, for in his heart he dreams himself your master
  • sw1tchstarsw1tchstar Member Posts: 53 Arc User
    Yes deleting quests worked for me as well, i didnt have to delete everything, just deleted all the older zone quests
  • emmzeeayeemmzeeaye Member Posts: 2 Arc User
    I'm having some issues with this as well. My character only has quests from Boravia, so I doubt that the quests resolution you guys have is a solution for me. I crash with anywhere from 90-100% chance going to each of the following locations:

    Protector's Enclave
    Chult (I had to redo the beginning areas before going there on preview, despite having it done, and I can't go to any of the beginning areas.)
    River District
    Literally every leveling area
    Cradle of the Death God
    Tomb of the Nine Gods
    Logging in on any character other than the one marked as my "main."

    I've tried every solution discovered so far, to no avail. Hopefully it gets fixed soon!
  • miasmatmiasmat Member, Cryptic Developer Posts: 318 Cryptic Developer
    If you're getting a crash, please include the ET# (at the bottom of the CrypticError window where you type comments about what was happening when it crashed). I'll look into your specific case from there.
  • mynaammynaam Member, NW M9 Playtest Posts: 937 Arc User
    Copied a fresh toon over and got crash id was #111048419.


    I tested a bit and narrowed down to the following zones need to be deleted to prevent game crash:
    • Bryn Shander
    • Caer-Konig
    • Cold run
    • Dread ring (suspect not needed but did not have time to reduce list further)

    If i can test anything on my side that will help please let me know.

    @miasmat

    There are more than BIS players in this game
    RIP Real Tiamat, RIP Real Demogorgon RIP real Temple of the spider. Why remove non bis content to give to bis players ????
    FORCING the majority of your player base to play 4 mod old dungeons and trial will have a bad result on player base
    Changes are getting so bad i would rather prefer no new changes (RIP ICE FISHING in winter fest)



  • miasmatmiasmat Member, Cryptic Developer Posts: 318 Cryptic Developer
    mynaam said:

    Copied a fresh toon over and got crash id was #111048419.

    Your particular crash is a quest path crash because you have a ton of mission in your journal. We have a fix for this already going out in the next build.

  • emmzeeayeemmzeeaye Member Posts: 2 Arc User
    edited May 2018
    @miasmat I got on and got it to crash again. Mind informing me on what's causing it?

    My ticket ID is #111071259. I figured it'd be the quests like everyone else, considering I play on ps4. I haven't played on PC since Caer Konig came out, so I had quests for areas and dungeons that don't even exist anymore. That didn't work though.

    Edit: All of my characters are unplayable because they're in areas that constantly crash. Whoops.
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