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arcane dragon key

j5alive#5403 j5alive
j5alive#5403
 Member Posts: 6 Arc User
in Bug Reports (PC)
we successfully completed lair of lostmauth
when it was time to open the chests neither my arcane dragon key nor
one of my epic dungeon chest keys would open chest
I think I am owed one of each chest

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    j5alive#5403 j5alive
    j5alive#5403
         Member Posts: 6 Arc User
    I am totally disgusted by the gms of this game here is their response to this post

    Response By Email (Zildross) (04/13/2018 07:14 AM)
    Hello,

    Thank you for writing back to us.

    As much as we wanted to assist you with this, regretfully, we have no means to be able to grant you one of each chests due to encountering a potential bug. We are also unable to provide any compensation for this. We are truly sorry for any inconvenience this may have caused. Should you need assistance with anything else, please feel free to reach out to us again.

    Your kind understanding regarding the matter is greatly appreciated.

    Regards,
    Zildross
    Game Master
    Perfect World Entertainment

    they do have the means to compensate me for the 2 chests
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    j5alive#5403 j5alive
    j5alive#5403
         Member Posts: 6 Arc User
    i will continue to email them after each email they send me
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    j5alive#5403 j5alive
    j5alive#5403
         Member Posts: 6 Arc User
    I was a gm for a ragnarok server and I could make anything that was in the game by typing it chat
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