ping has been so many since noon. ? there is an attack , I was nervous the game is not played.?
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
I haven't heard of many other complaints today. Could the issue be on your end?
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
I checked the internet, the provider did not see a problem, and there was a lot of freezing on the lost city omu.
Do you know how to do a tracert? If so, can you do one and paste the results here? You are free to obscure IP addresses when posting it here, we just need to see the ping numbers.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
Problems in Germany as well. I did a tracert to www.neverwinter.com. This is the result:
1 2 ms 11 ms 3 ms IP removed 2 6 ms 6 ms 6 ms IP removed 3 174 ms 174 ms 174 ms lax-sb3-i.LAX.US.NET.DTAG.DE [IP removed] 4 172 ms 173 ms 173 ms IP removed 5 170 ms 172 ms 173 ms ae14.cs2.lax112.us.eth.zayo.com [ IP removed ] 6 171 ms 170 ms 172 ms ae27.cr2.lax112.us.zip.zayo.com [ IP removed ] 7 171 ms 171 ms 172 ms ae14.er4.lax112.us.zip.zayo.com [ IP removed ] 8 175 ms 175 ms 176 ms 128.177.170.94.IPYX-099220-ZYO.zip.zayo.com [ IP removed] 9 178 ms 179 ms 176 ms sw01-ae0-san.trellian.com [ IP removed] 10 182 ms 177 ms 177 ms lb-182-219.above.com [ IP removed ]
177 ms is not good but not bad either. Current problem: 2 of my chars are stuck during a zone transfer.
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
Problems in Germany as well. I did a tracert to www.neverwinter.com. This is the result:
1 2 ms 11 ms 3 ms IP removed 2 6 ms 6 ms 6 ms IP removed 3 174 ms 174 ms 174 ms lax-sb3-i.LAX.US.NET.DTAG.DE [IP removed] 4 172 ms 173 ms 173 ms IP removed 5 170 ms 172 ms 173 ms ae14.cs2.lax112.us.eth.zayo.com [ IP removed ] 6 171 ms 170 ms 172 ms ae27.cr2.lax112.us.zip.zayo.com [ IP removed ] 7 171 ms 171 ms 172 ms ae14.er4.lax112.us.zip.zayo.com [ IP removed ] 8 175 ms 175 ms 176 ms 128.177.170.94.IPYX-099220-ZYO.zip.zayo.com [ IP removed] 9 178 ms 179 ms 176 ms sw01-ae0-san.trellian.com [ IP removed] 10 182 ms 177 ms 177 ms lb-182-219.above.com [ IP removed ]
177 ms is not good but not bad either. Current problem: 2 of my chars are stuck during a zone transfer.
You don't want to do the tracert to neverwinter.com. That's a website (not even an official one, don't go there, I got a virus warning!), not the game server. You want to do the tracert to patchserver.crypticstudios.com. That is the patch server.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1 2 2 ms 3 ms * 3 5 ms 2 ms * 10.36.119.97 4 18 ms 19 ms * 10.38.210.241 5 22 ms 15 ms * 10.38.218.121 6 15 ms 15 ms * 10.36.6.142 7 18 ms 15 ms * 10.36.6.38 8 19 ms 15 ms * 10.36.6.53 9 17 ms 15 ms * 10 54 ms 55 ms 55 ms et10-3-0.franco71.fra.seabone.net [195.22.211.55] 11 52 ms 51 ms 51 ms be3034.rcr22.fra06.atlas.cogentco.com [130.117.15.37] 12 56 ms 55 ms 55 ms be2845.ccr41.fra03.atlas.cogentco.com [154.54.56.189] 13 59 ms 59 ms 59 ms be2813.ccr41.ams03.atlas.cogentco.com [130.117.0.121] 14 64 ms 67 ms 67 ms be12194.ccr41.lon13.atlas.cogentco.com [154.54.56.93] 15 128 ms 127 ms 127 ms be2982.ccr31.bos01.atlas.cogentco.com [154.54.1.117] 16 131 ms 131 ms 131 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134] 17 141 ms 131 ms 131 ms 38.111.40.114 18 135 ms 133 ms 134 ms 198.49.243.253 19 * * * Request timed out. 20 132 ms 131 ms 131 ms patchserver2.crypticstudios.com [208.95.185.41]
Comments
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
1 2 ms 11 ms 3 ms IP removed
2 6 ms 6 ms 6 ms IP removed
3 174 ms 174 ms 174 ms lax-sb3-i.LAX.US.NET.DTAG.DE [IP removed]
4 172 ms 173 ms 173 ms IP removed
5 170 ms 172 ms 173 ms ae14.cs2.lax112.us.eth.zayo.com [ IP removed ]
6 171 ms 170 ms 172 ms ae27.cr2.lax112.us.zip.zayo.com [ IP removed ]
7 171 ms 171 ms 172 ms ae14.er4.lax112.us.zip.zayo.com [ IP removed ]
8 175 ms 175 ms 176 ms 128.177.170.94.IPYX-099220-ZYO.zip.zayo.com [ IP removed]
9 178 ms 179 ms 176 ms sw01-ae0-san.trellian.com [ IP removed]
10 182 ms 177 ms 177 ms lb-182-219.above.com [ IP removed ]
177 ms is not good but not bad either. Current problem: 2 of my chars are stuck during a zone transfer.
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 3 ms *
3 5 ms 2 ms * 10.36.119.97
4 18 ms 19 ms * 10.38.210.241
5 22 ms 15 ms * 10.38.218.121
6 15 ms 15 ms * 10.36.6.142
7 18 ms 15 ms * 10.36.6.38
8 19 ms 15 ms * 10.36.6.53
9 17 ms 15 ms *
10 54 ms 55 ms 55 ms et10-3-0.franco71.fra.seabone.net [195.22.211.55]
11 52 ms 51 ms 51 ms be3034.rcr22.fra06.atlas.cogentco.com [130.117.15.37]
12 56 ms 55 ms 55 ms be2845.ccr41.fra03.atlas.cogentco.com [154.54.56.189]
13 59 ms 59 ms 59 ms be2813.ccr41.ams03.atlas.cogentco.com [130.117.0.121]
14 64 ms 67 ms 67 ms be12194.ccr41.lon13.atlas.cogentco.com [154.54.56.93]
15 128 ms 127 ms 127 ms be2982.ccr31.bos01.atlas.cogentco.com [154.54.1.117]
16 131 ms 131 ms 131 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
17 141 ms 131 ms 131 ms 38.111.40.114
18 135 ms 133 ms 134 ms 198.49.243.253
19 * * * Request timed out.
20 132 ms 131 ms 131 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Windows\system32>