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Refinement bug not giving full value

Since the new mod has hit on xbox, refinement has become much more streamlined. The problem occurs when breaking refinement down into refinement points. On numerous occasions now I have received the incorrect amount of refinement points. Yesterday I broken down 2 periods and got 100 refinement points. I then broke down 29 peridots and got 100 refinement points again. I am not sure if this can be avoided if I do not break down the same type back to back but it has resulted in the loss of more refinement then I care to mention. Is anyone else experiencing this and if so do you know a work around. I took a video of it yesterday if support cares to take a look please contact me.

Comments

  • If your going off of what pops up on the screen...don't always believe it. Sometimes, the message from your previous RP conversion will repeat itself, making u think u received a different amount, when u actually didn't, so always check your riches tab 2 make sure your RP went up appropriately

    If u r checking your riches tab, & your current RP amount didn't increase by the appropriate amount, then yeah, that's definitely a huge bug

    I know I'll b keeping tabs on my RP, just in case your right, & our RP isn't increasing by the appropriate amount. I don't normally pay attention 2 my RP, so I guess I'll have 2

    I would post your video anyways, so we can see the issue
  • vonscuzzmanvonscuzzman Member Posts: 12 Arc User
    I've seen this happen as well - it always seems to be peridots. I will check next time to see if the actual RP gains are off
  • holeyrock#4722 holeyrock Member Posts: 4 Arc User
    I will admit I am going off what appears on the screen since it is an unexpected event. I will try to keep tabs on my refinement pool when breaking down peridots in the future. I hope it is just a visual error and I am actually getting the correct amount of refinement.
  • If your going off of what pops up on the screen...don't always believe it. Sometimes, the message from your previous RP conversion will repeat itself, making u think u received a different amount, when u actually didn't, so always check your riches tab 2 make sure your RP went up appropriately

    If u r checking your riches tab, & your current RP amount didn't increase by the appropriate amount, then yeah, that's definitely a huge bug

    I know I'll b keeping tabs on my RP, just in case your right, & our RP isn't increasing by the appropriate amount. I don't normally pay attention 2 my RP, so I guess I'll have 2

    I would post your video anyways, so we can see the issue

    So...I've run a bunch of tests, & wasted a bunch of AD, & here's what I've come up with:

    - If u refine the same item (via name), the message on the screen seems 2 repeat itself, & then show u your RP gain from your previous conversion. So...basically...the message u see on your screen is what u got on your previous conversion
    - If u switch 2 a different item (via name), the message on the screen becomes accurate, but it seems like for like only 1 attempt, & then the inaccurate messages will continue after that

    What is causing this issue where the messages become delayed by 1 attempt?
    - Getting a Crit. Getting a crit is causing my above statements 2 b true. It seems like once u crit, it causes your previous conversion 2 repeat itself, & then show u how much RP u got from your previous conversion, so the messages on the screen are 1 behind
    - The only work-around I've come up with so far is to always refine the entire stack, not just a few at a time, & keep switching to a different item (via name).
    - From the testing I've done...this is purely a visual issue. You are getting the correct amount of RP, its just the message may b off
  • holeyrock#4722 holeyrock Member Posts: 4 Arc User
    I can also confirm after playing last night and monitoring the refinement pool that this is a visual error that is occurring and the correct amount of refinement is being added to the pool. Like mentioned it occurs when breaking down the same item back to back causing the message from the first break down to repeat for the second.

    Long story short, although annoying this error does not result in the loss of refinement points.



    If your going off of what pops up on the screen...don't always believe it. Sometimes, the message from your previous RP conversion will repeat itself, making u think u received a different amount, when u actually didn't, so always check your riches tab 2 make sure your RP went up appropriately

    If u r checking your riches tab, & your current RP amount didn't increase by the appropriate amount, then yeah, that's definitely a huge bug

    I know I'll b keeping tabs on my RP, just in case your right, & our RP isn't increasing by the appropriate amount. I don't normally pay attention 2 my RP, so I guess I'll have 2

    I would post your video anyways, so we can see the issue

    So...I've run a bunch of tests, & wasted a bunch of AD, & here's what I've come up with:

    - If u refine the same item (via name), the message on the screen seems 2 repeat itself, & then show u your RP gain from your previous conversion. So...basically...the message u see on your screen is what u got on your previous conversion
    - If u switch 2 a different item (via name), the message on the screen becomes accurate, but it seems like for like only 1 attempt, & then the inaccurate messages will continue after that

    What is causing this issue where the messages become delayed by 1 attempt?
    - Getting a Crit. Getting a crit is causing my above statements 2 b true. It seems like once u crit, it causes your previous conversion 2 repeat itself, & then show u how much RP u got from your previous conversion, so the messages on the screen are 1 behind
    - The only work-around I've come up with so far is to always refine the entire stack, not just a few at a time, & keep switching to a different item (via name).
    - From the testing I've done...this is purely a visual issue. You are getting the correct amount of RP, its just the message may b off
    I totally agree. The error is purely visual in nature. The correct amount of refinement is being added to the refinement pool.
  • thegravelnome#9466 thegravelnome Member Posts: 270 Arc User
    This is good to hear! I also suspected something was going on and Was preparing to run a series of tests to check. I will still run them for giggles and grins and let you guys know tomorrow what the results are.
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