neverwinter on ps4

hi all pls i want to ask hw can i download neverwinter on ps4 i just got mine and i cant find it in playstore pls i need help

Comments

  • kreatyve
    kreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,539 Community Moderator
    What region of the world are you in? It should be there.
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  • dracula#9357
    dracula#9357 Member Posts: 26 Arc User
    am in malaysia do u have a link or what am i doing wrong pls
  • kreatyve
    kreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,539 Community Moderator
    The game may not be available in your region. I recommend you contact Customer Support for further information.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
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  • dracula#9357
    dracula#9357 Member Posts: 26 Arc User
    lol bt i can play it on pc why cant play on ps4 is it not still same server pc and console use
  • kreatyve
    kreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,539 Community Moderator

    lol bt i can play it on pc why cant play on ps4 is it not still same server pc and console use

    Yeah, I could be wrong about it being region locked for you. I don't have a PS4, and I live in the USA, so I can't help much more. :( Customer Support would be able to help though.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • kreatyve
    kreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,539 Community Moderator
    Are you able to change your region on your PS4? I just did a bit of Googling, and do not see Neverwinter in the Malaysia PS4 store. I think it's probably an issue on Sony's end. Either they decided to region block it or something along those lines.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • dracula#9357
    dracula#9357 Member Posts: 26 Arc User
    k tnks
  • dracula#9357
    dracula#9357 Member Posts: 26 Arc User
    already fix i call PS customer care and dey told me to create a new acct and put it on US region and it work tnks