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Shard access

For about a week, whenever I try to access the preview server, I get a messige saying there is an error code 6 or that the shard has been moved, or that it cannot connect. No matter how I try, I cannot get in. Anyone know how to fix it or what the problem is?

Comments

  • metalsabrwolfmetalsabrwolf Member, NW M9 Playtest Posts: 59 Arc User
    i have been getting the same error. not sure what is going on. could someone look into this for us?
  • werdandi#8366 werdandi Member Posts: 336 Arc User
    I cannot connect to the preview server either ; I even reinstalled the game but it does not work.
  • metalsabrwolfmetalsabrwolf Member, NW M9 Playtest Posts: 59 Arc User
    terramak said:

    mduf17 said:

    Cannot launch preview on a 64 bit OS.

    What's the option to launch in 32 bit?

    1. In the Neverwinter launcher, select the "NeverwinterPreview" server, but don't click Play.
    2. In the upper-right of the launcher, click the "Options" link.
    3. Scroll down to the Game section, then activate the checkbox next to the "Use 32-bit Client" option.
    4. Click Save, then Play as usual.
    Thank you!
    This worked for me.
  • korokumakorokuma Member Posts: 2 Arc User
    that fixed it! TY very much
  • werdandi#8366 werdandi Member Posts: 336 Arc User

    terramak said:

    mduf17 said:

    Cannot launch preview on a 64 bit OS.

    What's the option to launch in 32 bit?

    1. In the Neverwinter launcher, select the "NeverwinterPreview" server, but don't click Play.
    2. In the upper-right of the launcher, click the "Options" link.
    3. Scroll down to the Game section, then activate the checkbox next to the "Use 32-bit Client" option.
    4. Click Save, then Play as usual.
    Thank you!
    This worked for me.
    for me too :)

  • any idea on how you would fix this same problem on PS4 keep getting No Shards Available for the past 2 days
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