test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Neverwinter Discussion › Bug Reports (PlayStation®4)

Can't equip new loadout!

urnn#9080 urnn
urnn#9080
 Member Posts: 3 Arc User
in Bug Reports (PlayStation®4)
I got the free loadout from the charge event on ps4 but when I try to use it is get this message "unable to complete transaction the price of the product has changed. Please verify the new price before purchasing." Please help!

Comments

  • ravenskyaravenskya Member Posts: 1,891 Arc User
    8 of us in chat last night all with the same issue
    Founding Member of "Wrong Side of the Stronghold"
    Ravenskya - TR / Krisha Chaos - OP / Waffles - GF / Dex Domitor - HR
    Becky the trendy GWF - GWF / Too Toasty - SW / Falcor - DC / Morrigan - CW / Sir Didymus - OP
  • siron#2575 siron
    siron#2575
         Member Posts: 3 Arc User
    Me too...
  • miasmatmiasmat Member, Cryptic Developer Posts: 318 Cryptic Developer
    There's a known issue with the loadout slot item. We didn't get a fix in time before we all had to take off for Thanksgiving break. When we're all back in the office on Monday, we'll come up with a solution.
  • smjester7smjester7 Member, NW M9 Playtest Posts: 89 Arc User
    Thanks, and have a good break
  • trgluestickztrgluestickz Member Posts: 1,144 Arc User
    edited November 2017
    urnn#9080 said:

    I got the free loadout from the charge event on ps4 but when I try to use it is get this message "unable to complete transaction the price of the product has changed. Please verify the new price before purchasing." Please help!

    I play on PC and my new loadout has the same issue.
    --
    PVP Rogue,
    --[----- "Your friendly neighborhood spawn of Satan." -----]--
    ----------------------------------------------------------------
    Main Character: Hurricane Marigolds (Rogue WK & Assassin)
    Ingame Handle: trgluestickz
    Discord Name: Hurricane🌀Marigolds#2563
    Guilds: She Looked LVL 18 & Essence of Aggression
    Alliances: Imperium & Order of the Silent Shroud
    Platform: PC
  • fb10201044548312#3839 fb10201044548312
    fb10201044548312#3839
         Member Posts: 9 Arc User
    I also play onb pc have the same issue..
  • queenie001#2145 queenie001
    queenie001#2145
         Member Posts: 5 Arc User
    Tried to use mine today before maintenance. Same issue. Hopefully will my sorted why maintenance is being done
  • queenie001#2145 queenie001
    queenie001#2145
         Member Posts: 5 Arc User
    By maintenance not why. Lol
  • queenie001#2145 queenie001
    queenie001#2145
         Member Posts: 5 Arc User
    No not fixed after maintenance. Oh well
  • UnknownUnknown
    This content has been removed.
  • urnn#9080 urnn
    urnn#9080
         Member Posts: 3 Arc User
    Still not working....please help.
  • edsont#9373 edsont
    edsont#9373
         Member Posts: 39 Arc User
    Well, december already and there is no fix. Will be there a fix? Or you just having a two week thanksgiving break ignoring everyone?
  • ravenskyaravenskya Member Posts: 1,891 Arc User
    The like to go radio sielnt on issues hoping we will forget about them
    Founding Member of "Wrong Side of the Stronghold"
    Ravenskya - TR / Krisha Chaos - OP / Waffles - GF / Dex Domitor - HR
    Becky the trendy GWF - GWF / Too Toasty - SW / Falcor - DC / Morrigan - CW / Sir Didymus - OP
  • chad#0696 chad
    chad#0696
         Member Posts: 9 Arc User
    Same problem here. They forgot to assign a value to the coupon. Please fix asap.
  • edsont#9373 edsont
    edsont#9373
         Member Posts: 39 Arc User
    Ye lol Devs will just keep ignoring us
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    edsont#9373 said:

    Ye lol Devs will just keep ignoring us

    You are not being ignored. It should be fixed on PC, and should (if everything goes right) be fixed on consoles on Tuesday. Granted, things do sometimes go wrong, and that could end up being the case. But they aren't ignoring anyone.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • edsont#9373 edsont
    edsont#9373
         Member Posts: 39 Arc User
    edited December 2017
    You are not being ignored. It should be fixed on PC, and should (if everything goes right) be fixed on consoles on Tuesday. Granted, things do sometimes go wrong, and that could end up being the case. But they aren't ignoring anyone.


    Well, it's very easy to check how they are not ignoring anyone. Just check threads, dates and responds among all forums in threads like "loadouts not working". Also - we already were lied about the fix on Tuesday (after event end), after it didn't got fixed on Tuesday there was NO reply among all forums in few days, first answer was yesterday at PC that "they will fix soon". I understand your role in defending people working on those, but please don't pretned we are not being ingored on the forums most of the time. You can wait for weeks for any answer and spam forum wall with one by another same threads and most of the time all you can get is thread deleted and a helpful moderator which will explain you that you can't do that. In order to get any informations about most important problems you are forced to check all 3 platforms forum, look for replies, use dev trackers and spend a lot of time to get information. You can say it's just low communication but in my opinion it's ignoring most of the people and their problems.

    It always amazed me that instead making a thread on bug forums "Know issue on HAMSTER" you prefer not responding in days/weeks, letting to grow threads and posts on a same issue. And then moderator says "they aren't ignoring anyone".

    Outstanding.

    (also: vistit TR forums. A YEAR without any response from devs side. But I guess "they aren't ignoring anyone". Lol).
    Post edited by edsont#9373 on
Sign In or Register to comment.