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Forums > Home› Neverwinter Discussion › Bug Reports (Xbox One)

Missing Lore and boss fight fang of dendar.

savitar#1148 savitar
savitar#1148
 Member Posts: 10 Arc User
in Bug Reports (Xbox One)



I was inside the temple where you fight the fang of dendar i put my lore in and started the battle, during the fight my xbox crashed out and i had to restart after i restarted xbox i loaded right back into the temple and had a quest up saying defeat the fang of dendar i go to the marker and No boss and lore no items, so after i crashed out of the game and restarted i lost my lore, my boss fight and loot and had to go and rehunt to find a new lore to go back to the original fight and restart the whole thing using 2 lores instead of the one i originally used.
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  • zephyriahzephyriah Member, NW M9 Playtest Posts: 2,980 Arc User
    savitar#1148 said:




    I was inside the temple where you fight the fang of dendar i put my lore in and started the battle, during the fight my xbox crashed out and i had to restart after i restarted xbox i loaded right back into the temple and had a quest up saying defeat the fang of dendar i go to the marker and No boss and lore no items, so after i crashed out of the game and restarted i lost my lore, my boss fight and loot and had to go and rehunt to find a new lore to go back to the original fight and restart the whole thing using 2 lores instead of the one i originally used.

    Sorry for your bad luck, but this is not a bug. Maybe you could have it moved to feedback to suggest a change to the way hunts work, but I'm not sure how it could determine an accidental disconnect from an intentional one.

    As it now works by design: If you leave or die during a hunt, the hunt fails and you will need another lure to do it again. This may be to stop players who are in danger of dying during the from disconnecting and getting another shot.
  • savitar#1148 savitar
    savitar#1148
         Member Posts: 10 Arc User
    Hi the only reason i posted on here and not feedback is because i submitted a ticket when this happend and this is what came back.

    Hello,

    Thanks for contacting us and sorry to hear that you've lost your lore under the quest Fang Of Dendar.

    We’re very sorry to hear that you're experiencing an issue that has affected your gameplay experience negatively.
    Having reviewed the information you supplied, especially the screen shot that you've provided to us, we've conclude that this may be the result of an unreported gameplay bug. Regretfully, we don't have a resolution for the issue now. We are always trying to improve the gameplay experience for all our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however, some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.

    The best way for us to ensure that this is resolved as quickly as possible is for you to directly submit a feedback about bug report with your findings on this link below:
    https://www.arcgames.com/en/forums/neverwinter/#/categories/bug-reports-xbox-one

    Though the QA team will not directly respond to individual bug reports, all submissions are reviewed, and our developers will work to resolve the issue as soon as possible.
    We apologize for the inconvenience.

    If there is anything else I can help you with, please let me know and I'll be more than happy to assist you. Thank you for your patience and your kind understanding. Have a great day ahead!
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