Controller double clicking

System · January 2017

This discussion was created from comments split from: Starlight Parcel Items.

moonlight4201 · January 2017

Anyone else have a problem with the buttons double clicking on this game? Just did it to me on my artifact that was almost to mythic and deleted it

kreatyve · January 2017

@moonlight4201#3058 As your question was off topic for the thread, I moved it and made a new thread for you, however, that sounds like a hardware issue, rather than an issue with the game itself. If you ask really nicely and can verify the time and date you lost the artifact, CS may replace it for you, though it probably won't have all the RP that you put on it.

moonlight4201 · January 2017

Ok thank you very much it's a new controller and I'm not the only one that had this happen to

kreatyve · January 2017

moonlight4201#3058 said:
Ok thank you very much it's a new controller and I'm not the only one that had this happen to

Apologies, I assumed mouse. Will edit title accordingly. Which console are you on?

moonlight4201 · January 2017

Ps4

kreatyve · January 2017

Ok. So is it the touchpad button that is the issue, or one of the other buttons? I don't own a PS4 myself, but can you check to see if there are any settings you can adjust that may help prevent the issue?

moonlight4201 · January 2017

It was the x button on the controller and no settings are required for it . I put in a ticket for this do you think they will give it back to me

kreatyve · January 2017

moonlight4201#3058 said:
It was the x button on the controller and no settings are required for it . I put in a ticket for this do you think they will give it back to me

I can't really speak for Customer Service, but I do know they have given people back accidentally deleted items as a 1 time courtesy, so hopefully they will help you out.

Controller double clicking

Comments