I have encounter a bug in quest Send Aid to Neverwinter (Stronghold, Master of Coin). If you accept the quest it might happend that you will not be able to talk with guards (there is no yellow diamond over their head, you caanot interact with them using F). You cannot proceed in quest. The only solution I found is to abandon quest and try again. The bug might happen few times in the row and it's very frustrating. Please fix it ASAP. (If I remember corectly it was fixed in last Neverwinter Siege few months ago ;/)
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This time, as far as I know, there is no bug. As others said, there are 2 guard rosters.
One roster starts with the guard in the east gate. i.e. you turn left after you talk to the quest giver.
If you don't see the yellow diamond on that guard. It means you need to deal with the 2nd roster.
The 2nd roster starts with the guard in the 2nd floor patio of the restaurant.
Group 1:
Look left from master of coin. If this guy is active, its group one. Talk to him.
Turn right up the stairs and as soon as you reach the landing turn left. Talk to guard.
Turn right again and follow the wall to find next guard at the corner.
Follow the wall towards the mimic and you'll find guard #4.
Last guard is outside the North gate of the Stronghold.
Group 2:
Look left from master of coin. If this guy is NOT active, its group two.
Go to where the market is, and take the stairs up to the back. Turn left. Guard #1 in the corner.
Go to the jewel shop and spin around. You'll spot #2 leaning beside the main guild hall.
Take the tunnel out the back like if you were going to tend the farm. #3 (inside) and #4 (outside at the edge of the circle) are here.
Last one for this group is above the food shop, near the crystal ball.
Once you know where they all are you can make your own, faster methods of getting to them.