Deleting AD from Mail

tacobeast94 · August 2016

I sold something in the auction house. Then, I accidentally pressed too many buttons when going through my mail and it deleted the AD. That's ridiculous! You won't let me deliberately delete a Breyer's Book, but will allow someone to accidentally delete god damn in-game currency?

The game shouldn't let you delete AD from the mail, PERIOD.

thegodofwar1220 · August 2016

Agreed

dratomic1 · August 2016

agreed

asjohnson · August 2016

This has been said over and over again. It has also been responded to by saying....stop flying though your mail and take that extra second to look at what you are doing. It is not PW, Cryptic, or Arc's fault that you clicked the button to delete your items. Does it suck? Yes. Does it also suck to accidentally waste 20k by finishing a profession early? Yes. But that's what we get for trying to go to quick. So move on, and next time, take that extra second.

gron · August 2016

Some Items have a popup that says "you are about to do (such and such), are you sure you want to perform this action?" This is what should happen with AD in the mail. I have deleted AD and was not "flying through my mail". Putting the blame on the player isn't fixing a solution to a problem, it just breeds hostility between the customer (players) and the product (Neverwinter). Blaming the customer (again player) is arrogant, and no body has anything to gain by that, especially the makers of the product, that only looses them money (real life money that is...).

asjohnson · August 2016

Putting blame? Well if you click the button then it is your fault lol. Simple fix: Pay Attention.

sundance777 · August 2016

The mail interface is dangerous, I always use extreme caution. Sorry that happened to you, it sucks that AD is not considered Rare or Valuable in the mail interface.

neverburnaclown · August 2016

I've done that twice. Both times when something else sold in the ah just when i was deleting an empty mail and the list adjusted with the new sale notification email (and ad attached).

A costly oops. it happens. i feel your pain.

thegodofwar1220 · August 2016

Worst I've ever deleted in the mail was a rank 10 radiant

mbraderz · September 2016

They should introduce a recycle bin for the mailing system, so that if we accidently delete mail containing an item / AD, we can recover it, sometimes we have to rush through things due to IRL things ( kids / work etc )

Then the option to permanently delete from recycle bin would forever delete the mail

Issue solved

omegarealities · September 2016

Or wait until IRL is not in the way.

cesar · September 2016

Easiest solution would be to automatically extract AD from mail upon deletion. AD is not an item, so it would do good to treat it in a different way.

Is it a hard thing to program? No! On mail deletion they just need to check if the mail contains any attachment (which they already do), and if so check the type of item these are; if it's AD they just need to invoke the method to take items. Like three lines of code.

asjohnson · September 2016

cesar#6784 said:
Easiest solution would be to automatically extract AD from mail upon deletion. AD is not an item, so it would do good to treat it in a different way.

Is it a hard thing to program? No! On mail deletion they just need to check if the mail contains any attachment (which they already do), and if so check the type of item these are; if it's AD they just need to invoke the method to take items. Like three lines of code.

No, the easiest solution is for people to not speed through mail and delete their things lol

tacobeast94 · October 2016

As a programmer, I would never let a user delete a currency. But call me old fashioned...

Deleting AD from Mail

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