Guild Alliances Bugs & Issues

strumslinger · August 2016

Hey all,

Please post any issues or bugs you find for Guild Alliances on Xbox One. Include any and all information possible for our QA and community teams to look at. There's never too much information when it comes to bugs!

For account-related or purchasing issues, please contact our support at support.arcgames.com.

moogie101 · August 2016

Wasn't "Train for the Protector's Tourney" In Leadership now supposed to be 2500? Still showing at 500.

Also weren't we promised the upcoming events would be updated after we got passed over last weekend? Still empty. Poor unloved Xbox players......

goatfaceone · August 2016

i am getting half Firemane and Glorious Resurgence lockboxes
as drops, is that a bug or something new?

kreatyve · August 2016

Calendar did not receive an update.

Special quest "Obtain First Mount" shows up, but only says "Goodbye." when you try to do the quest.

dahtac · August 2016

Turning in my Pirates Skyhold Deed is causing the game to freeze (with old tape drive like noises) and crash. This has happened the first three times I've attempted it.

blacktoon99 · August 2016

Alliance leader is showing up as my guild title, i have found a way to resolve this issue by going to character history and changing my title to no title, logging out, signing back into that character, and changing my title to any title. This seems to change the guild name to proper name but pls fix this for later.

juergeng123 · August 2016

cant collect the free gift at the reward agent in protectors enclave it´s not listed in the promo tab anymore.

moogie101 · August 2016

dahtac said:
Turning in my Pirates Skyhold Deed is causing the game to freeze (with old tape drive like noises) and crash. This has happened the first three times I've attempted it.

Not just this one, several times attempting to claim various campaigns has caused my game to crash & had to restart my Xbox.

acathlasjm · August 2016

Can't inspect anyone from my guild roster.

When inspecting the roster of other guilds in my alliance, the Guild Ranks displayed are of my own guild and the membership count at the bottom is of my guild (and can scroll through pages of blank screens).

When inspecting the roster of other guilds in my alliance, everyone is offline.

muffinpuffinz · August 2016

I don't know if it is a bug or "working as intended" but please bring back the ability to inspect from guild roster. Short of having our members start an activity check, our guild leadership is at a loss for keeping track of players who have become inactive.

also everything @acathlasjm just said

kicker233 · August 2016

I'm having a huge issue with the campaigns. You hit start, go to where the tab that has campaigns is located, click on it and claim your reward for finishing correct?
Well...
Every single one I can't claim because the button navigation telling you what to push in order to claim disappears, game stops, then freezes and kicks me out to my xbox home screen. I need some advice or help, bad.

juergeng123 · August 2016

Free Neverember's Warm Welcome Bundle cant collect it because its not listed in the promo tab when will we all get the free gift?

sundance777 · August 2016

In Sharandar my character was cycling between L64 and L70. Video of the behavior: http://xboxdvr.com/gamer/MangyitBasher/video/20473055
I was also intermitantly receiving the lower level (L65 I think) potions as mob drops instead of the level 70 potions

acathlasjm · August 2016

sundance777 said:
In Sharandar my character was cycling between L64 and L70. Video of the behavior: http://xboxdvr.com/gamer/MangyitBasher/video/20473055
I was also intermitantly receiving the lower level (L65 I think) potions as mob drops instead of the level 70 potions

From the patch notes:

The Sharandar campaign and its related content now spans levels 64-68, reduced from 70.

sundance777 · August 2016

So it is supposed to switch the level of my character every 3 seconds back and forth? Please watch the video, that is not the normal behavior for down leveled zones

kreatyve · August 2016

sundance777 said:
In Sharandar my character was cycling between L64 and L70. Video of the behavior: http://xboxdvr.com/gamer/MangyitBasher/video/20473055
I was also intermitantly receiving the lower level (L65 I think) potions as mob drops instead of the level 70 potions

Forwarded this one, very weird.

sundance777 · August 2016

I am not sure if this an issue or by design, but the stronghold structure requirements in the guild menu do not match the requirement from the coffer view. It looks like the alliance discounts are not applied to the guild menu view. I have screens if needed.

thejawlives · August 2016

I too have not received the Free Neverember's Warm Welcome Bundle that was available at Alliance launch from the NPC in PE. A lot of my guild mates received it...lucky enough not to work I guess. The gift seems to have been removed with no explanation.

Is it coming back for those that missed it? It was initially intended for everyone was it not?

goatfaceone · August 2016

clicking on sign while in alliance's stronghold

ahrmon · August 2016

When I look under Journal/General Achievements for my Yagyu character, most of them seem not to be working: IE, I've led in both DPS in healing in several skirmishes, but they don't seem to be counting towards the Paingiver/Field Medic titles, which are both stuck at "1/10".

Created ticket with Arc (160810-003507) who confirmed it's a bug.

rlskime · August 2016

Only one character for my account will load. All others freeze on "retrieving list of maps. Please wait", screen. Then a screen appears with "timeout during login". Finally the game returns to the account selection screen.

metronp · August 2016

Since Alliances went live, the guild tag under my name has changed to the head guild of the alliance. I have tried clearing title, and logging out but that does not work. Also, on the character history tab, I am unable to uncheck the box, "Use Alliance Title"
There are multiple people in my guild that have this issue as well.

vtrjohn · August 2016

Legendary dragon keys have disappeared from the zen market! ):

sundance777 · August 2016

metronp said:
Since Alliances went live, the guild tag under my name has changed to the head guild of the alliance. I have tried clearing title, and logging out but that does not work. Also, on the character history tab, I am unable to uncheck the box, "Use Alliance Title"
There are multiple people in my guild that have this issue as well.

That is the known bug, not able to use that checkbox. Most people I have tried to help are able to set history tab title to none, exit that screen, and go back in and pick a new title to set the guild tab back. On some the trick was to set title to none, fully log out, not just change character, then log in and set a new title. I hope you find a way that works for you.

cimarolijoe · September 2016

Not game breaking or anything, but when the Starry Panther enters (or sometimes exits) water or a player AOE effect the "Starry" turns into a highlighted panther instead just showing a yellow glow.

Guild Alliances Bugs & Issues

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