PSN account hacked

Comments

• dsilva Member Posts: 2 New User

  August 2016

  I just experienced the same thing. They took control of my PSN account...put a bunch of funds in my wallet..and made a bunch of ZEN purchases.
  
  After that the changed my Sign in ID, password, and all of that stuff too. I shut my credit card down immediately and used the following URL to recover my PSN account:
  
  community.us.playstation.com/t5/PlayStation-Network-Support/INFO-PSN-Account-Security/td-p/45889820

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• dsilva Member Posts: 2 New User

  August 2016

  The forum would not allow me to add the https...I'm just trying to help

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• fede

  fede#6678

  Member Posts: 42 Arc User

  August 2016

  Same problem. Yesterday my psn was blocked and I cant play, whish to know how recover my neverwinter player !!

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• kreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator

  August 2016 edited August 2016

  Closing this up. This is a Customer Support issue. If you need assistance from Customer Support from Neverwinter, please go to https://support.arcgames.com/app/home.
  
  As there have been rumors that this is somehow connected to 3rd party AD selling sites (I am not making accusations) we would like to remind people that those sites that are being advertised in PE are not safe, and will get you banned, or could potentially get your account compromised. So if you have visited or are thinking about visiting those sites, please don't.

  My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
  Any of my comments not posted in orange are based on my own personal opinion and not official.
  Any messages written in orange are official moderation messages. Signature images are now fixed!
  

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