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Loading screen freeze

Both of my high lvl toons on I reclamation rock and everytime I try to load one of them the screen freezes tried the work around and that got my second toon stuck there.

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  • rue75e#4209 rue75e Member Posts: 1 New User
    Same! Stuck on Loading screen. I have been sitting on loading screen for 15 mins now.
  • franek74franek74 Member Posts: 1 Arc User
    yep me too
  • yokloin#8443 yokloin Member Posts: 1 New User
    Same for me. Wow this is really bad..
  • thesai2013thesai2013 Member Posts: 2 Arc User
    Same here, im stuck in the Vellosk loading screen
  • tankaman3188tankaman3188 Member Posts: 2 Arc User
    Same. I just turn lvl 31 logged out for awhile and now i cant get past loading screen.
  • koppiekkkoppiekk Member Posts: 2 New User
    Me too. Helms map freeze. Support moved me to Protectors but Helms freezes. Advise not to visit it. But, but, but that means I cant finish campaign and not get rewards. This takes the fun out of it....
  • deatomizer#5273 deatomizer Member Posts: 1 New User
    edited July 2016
    Same. Level 40 character unable to load. The screen freezes but the music keeps playing.
  • odinswill#3771 odinswill Member Posts: 2 New User
    WHAT THE HELL IS GOING ON? WHY HAVN'T WE GOT ANY UPDATE IN 3 DAYS REGARDING THIS MATTER?!
  • rebbrebb Member Posts: 12 Arc User

    WHAT THE HELL IS GOING ON? WHY HAVN'T WE GOT ANY UPDATE IN 3 DAYS REGARDING THIS MATTER?!

    Top of the general discussion forum
    http://www.arcgames.com/en/forums/neverwinter#/discussion/1218696/helms-hold-vellosk-reclamation-rock-loading-issue
    it is a known issue ...possible workaround is to log into a different charcter, and then change to the one thats stuck using the change character option NOT the log out option (worked twice for me)

  • sc4500sc4500 Member Posts: 12 Arc User
    be kind of nice they notify us , on the work around , in game . till they patch it ,. .
  • mrjoshua#5597 mrjoshua Member Posts: 1 New User
    logging into a different charcter dosent always work
  • awsomebeast#4616 awsomebeast Member Posts: 1 Arc User
    Well getting stuck in loading screen with all 3 of my characters now :'(
  • xxtor89xx#1754 xxtor89xx Member Posts: 1 New User
    same problem with a character to level 34 ... there chance to come out a patch ( ps4 ) for this game and fix the problem ???????
  • mookau85#7100 mookau85 Member Posts: 1 New User
    Same here. Crashes at the loading screen. So annoying. Playing with a drink and his is still worries and i am having to start from scratch. Happens on this character and ill stop playing. Was so excited when this came out. Rant over :-P
  • ianblancoianblanco Member Posts: 2 Arc User
    edited July 2016
    Is there another alternative than a new character? Im also stuck on the Vallosk loading screen...
  • crazyrican#2408 crazyrican Member Posts: 1 New User
    Same bull <font color="orange">HAMSTER</font> here. Level 31 stuck on helms hold. will not even load from although character!!! :((((
  • wrecknkru#4117 wrecknkru Member Posts: 2 Arc User
    Yeah last night this same issue happen to a friend of mine. Then this morning when I come on I get completely kicked from the game while I was fighting a boss at Reclamation Rock, so I try to get back into the game and my loading screen freezes. :(
  • jacob10315#1630 jacob10315 Member Posts: 1 New User
    edited July 2016
    trying to load vellosk and its freezing on the loading screen, i uninstalled the game to see if that would help with anything but its still freezing! please fix this problem its annoying and i dont feel like going through all my progress again with another character
  • mygamertagbreezymygamertagbreezy Member Posts: 54 Arc User
    Load screen freezes when i'm loading into Vellosk (PS4) Please fix soon!
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    It's been said in one of the other umpteen threads about this issue that deleting your local save data and restarting Neverwinter may resolve the matter.

    NOTE: This is NOT the same as deleting your character--that information is kept server-side. However, you will have to agree to the Terms of Service and your UI will be reset to its defaults.
    ROLL TIDE ROLL

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  • blab020#3810 blab020 Member Posts: 2 New User
    null
    Me too same lv
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