IMPORTANT! Think I may have figured out the broken queue.

wdj40 · May 2016

Spent hours last night trying to get into a game of Siege. I think I figured out "part" of the broken queue problem at the moment. 15-20 of us wasted hours trying to get into a game last night.

@strumslinger
@kreatyve

Could you pass on to the Dev's please, whilst queueing last night for Siege I noticed what could be part of the problem.

Once the queue pops you have to hit "Select" and then "A" to accept. Once you have done this the number of players will rise by 1 so it would look like 4/40 or 11/40 or something like that until every player has accepted the queue.

However if you accept and then press "Start" and then go to the queue menu again, then come back out of the queue menu the game will ask you to accept the queue again, so you hit "Select" and then "A" to accept the queue.

Now here is where things go wrong, the game will add you to the queue number in the top right corner again. This leads to numbers like 53/40 players accepting the Siege queue and the timer will expire every time. This is probably why the big queues seem broken as there is more chance of a player quickly going into the menu AFTER they have accepted the queue.

My suggestion to players at the moment is after accepting a queue DO NOT GO INTO THE MENU!! Whenever I played Dom when the queue got up to 10/10 it generally went through and I could play... any more players than needed though like 11/10 or 13/10 it would never work.

But I could be way off and this has nothing to do with it... but I feel confident in my findings.

kreatyve · May 2016

@terramak can you make sure this gets seen by the appropriate people please and thank you.

Thank you @wdj40 for pointing this out.

wdj40 · May 2016

No worries, it could have nothing to do with the current queue problem but its an idea

In addition the same person can force the queue number up and up, after accepting I was able to go into the menu and out and each time it would ask me to accept the queue, each time the number in the top right corner would rise and I could force the number of players accepting the queue. What I am trying to say is I could force the number higher and higher just by going in and out of the menu and accepting the queue each time.

I`m just worried about players quitting due to not being able to get into games such as Siege etc. The more players we have playing these things the better everything is

freakydeaky · May 2016

Hi, I have noticed the same thing.. but it concerns every queue (not only Demo or Siege) and it happens not only when you re-enter the Queue menu but any other as well.

strumslinger · May 2016

I'll see what I can do.

dodgo · May 2016

strumslinger said:
I'll see what I can do.

@strumslinger my comment is pc related but we have been having siege issues too since this mod started. i think guild towers dont even work either? u guys have that issue on xbox too? also how are towers and queueing goint to work with alliances?!?!?!

ftryda · May 2016

Xbox queues are completely broken. Going into any menu at all, queue, inventory, character sheet, anything, creates the issue as described above. That's if you're lucky enough to even have a queue pop... and if players do this and miss the queue they are kicked out, meanwhile friends in the queue group can not even quit out of the queue... horrible system.

mrkorvo · May 2016

This happens to me and my fellow adventurer when trying to get into Tiamat. I haven't been able to get in since the new queing system was put in place.

wdj40 · May 2016

I`m not sure my initial bug report is totally accurate now. I have got into games when the counter is over the threshold like 13/10 or something. But it does not work a lot of the time.

The big queues seem to have the most problems.

armadeonx · May 2016

I can confirm I've had exactly the same issue with the same reason when queueing for dungeons. I've had it on 5 and 3 man queues.

ltsmithneko · May 2016

wdj40 said:
Spent hours last night trying to get into a game of Siege. I think I figured out "part" of the broken queue problem at the moment. 15-20 of us wasted hours trying to get into a game last night.

@strumslinger
@kreatyve

Could you pass on to the Dev's please, whilst queueing last night for Siege I noticed what could be part of the problem.

Once the queue pops you have to hit "Select" and then "A" to accept. Once you have done this the number of players will rise by 1 so it would look like 4/40 or 11/40 or something like that until every player has accepted the queue.

However if you accept and then press "Start" and then go to the queue menu again, then come back out of the queue menu the game will ask you to accept the queue again, so you hit "Select" and then "A" to accept the queue.

Now here is where things go wrong, the game will add you to the queue number in the top right corner again. This leads to numbers like 53/40 players accepting the Siege queue and the timer will expire every time. This is probably why the big queues seem broken as there is more chance of a player quickly going into the menu AFTER they have accepted the queue.

My suggestion to players at the moment is after accepting a queue DO NOT GO INTO THE MENU!! Whenever I played Dom when the queue got up to 10/10 it generally went through and I could play... any more players than needed though like 11/10 or 13/10 it would never work.

But I could be way off and this has nothing to do with it... but I feel confident in my findings.

Why'd it take you that long to figure it out I pointed this out a few days ago in that other post...

Literally was the first bug I figured out after logging into the game and q'ing in the first 10mins of the mod drop with the guild... eh either way it shouldn't be a hard one to fix compared to power bugs.

wdj40 · May 2016

ltsmithneko said:

wdj40 said:
Spent hours last night trying to get into a game of Siege. I think I figured out "part" of the broken queue problem at the moment. 15-20 of us wasted hours trying to get into a game last night.

@strumslinger
@kreatyve

Could you pass on to the Dev's please, whilst queueing last night for Siege I noticed what could be part of the problem.

Once the queue pops you have to hit "Select" and then "A" to accept. Once you have done this the number of players will rise by 1 so it would look like 4/40 or 11/40 or something like that until every player has accepted the queue.

However if you accept and then press "Start" and then go to the queue menu again, then come back out of the queue menu the game will ask you to accept the queue again, so you hit "Select" and then "A" to accept the queue.

Now here is where things go wrong, the game will add you to the queue number in the top right corner again. This leads to numbers like 53/40 players accepting the Siege queue and the timer will expire every time. This is probably why the big queues seem broken as there is more chance of a player quickly going into the menu AFTER they have accepted the queue.

My suggestion to players at the moment is after accepting a queue DO NOT GO INTO THE MENU!! Whenever I played Dom when the queue got up to 10/10 it generally went through and I could play... any more players than needed though like 11/10 or 13/10 it would never work.

But I could be way off and this has nothing to do with it... but I feel confident in my findings.
Why'd it take you that long to figure it out I pointed this out a few days ago in that other post... Literally was the first bug I figured out after logging into the game and q'ing in the first 10mins of the mod drop with the guild... eh either way it shouldn't be a hard one to fix compared to power bugs.

lol Neko, I posted this thread 4 days ago if you look at the date

armadeonx · May 2016

He didn't bother fact checking because he simply spotted an opportunity to polish his ego (again).

ltsmithneko · May 2016

wdj40 said:

ltsmithneko said:

wdj40 said:
Spent hours last night trying to get into a game of Siege. I think I figured out "part" of the broken queue problem at the moment. 15-20 of us wasted hours trying to get into a game last night.

@strumslinger
@kreatyve

Could you pass on to the Dev's please, whilst queueing last night for Siege I noticed what could be part of the problem.

Once the queue pops you have to hit "Select" and then "A" to accept. Once you have done this the number of players will rise by 1 so it would look like 4/40 or 11/40 or something like that until every player has accepted the queue.

However if you accept and then press "Start" and then go to the queue menu again, then come back out of the queue menu the game will ask you to accept the queue again, so you hit "Select" and then "A" to accept the queue.

Now here is where things go wrong, the game will add you to the queue number in the top right corner again. This leads to numbers like 53/40 players accepting the Siege queue and the timer will expire every time. This is probably why the big queues seem broken as there is more chance of a player quickly going into the menu AFTER they have accepted the queue.

My suggestion to players at the moment is after accepting a queue DO NOT GO INTO THE MENU!! Whenever I played Dom when the queue got up to 10/10 it generally went through and I could play... any more players than needed though like 11/10 or 13/10 it would never work.

But I could be way off and this has nothing to do with it... but I feel confident in my findings.
Why'd it take you that long to figure it out I pointed this out a few days ago in that other post... Literally was the first bug I figured out after logging into the game and q'ing in the first 10mins of the mod drop with the guild... eh either way it shouldn't be a hard one to fix compared to power bugs.
lol Neko, I posted this thread 4 days ago if you look at the date

I talked about it on the 6th and 8th

So maybe you should, no?

wdj40 · May 2016

ltsmithneko said:

wdj40 said:

ltsmithneko said:

wdj40 said:
Spent hours last night trying to get into a game of Siege. I think I figured out "part" of the broken queue problem at the moment. 15-20 of us wasted hours trying to get into a game last night.

@strumslinger
@kreatyve

Could you pass on to the Dev's please, whilst queueing last night for Siege I noticed what could be part of the problem.

Once the queue pops you have to hit "Select" and then "A" to accept. Once you have done this the number of players will rise by 1 so it would look like 4/40 or 11/40 or something like that until every player has accepted the queue.

However if you accept and then press "Start" and then go to the queue menu again, then come back out of the queue menu the game will ask you to accept the queue again, so you hit "Select" and then "A" to accept the queue.

Now here is where things go wrong, the game will add you to the queue number in the top right corner again. This leads to numbers like 53/40 players accepting the Siege queue and the timer will expire every time. This is probably why the big queues seem broken as there is more chance of a player quickly going into the menu AFTER they have accepted the queue.

My suggestion to players at the moment is after accepting a queue DO NOT GO INTO THE MENU!! Whenever I played Dom when the queue got up to 10/10 it generally went through and I could play... any more players than needed though like 11/10 or 13/10 it would never work.

But I could be way off and this has nothing to do with it... but I feel confident in my findings.
Why'd it take you that long to figure it out I pointed this out a few days ago in that other post... Literally was the first bug I figured out after logging into the game and q'ing in the first 10mins of the mod drop with the guild... eh either way it shouldn't be a hard one to fix compared to power bugs.
lol Neko, I posted this thread 4 days ago if you look at the date
I talked about it on the 6th and 8th So maybe you should, no?

Makes no difference if you told the Queen, the Wizard on the Mountain or the Milkman, there is no Bug report from you trying to assist getting it fixed like I did

Truth be told I saw your 8th post after I woke up and submitted this thread, I don't recall the 6th one.

Matters not, point is let us hope the queue problems get fixed.

ltsmithneko · May 2016

wdj40 said:

Matters not, point is let us hope the queue problems get fixed.

Likely will since Strum already wrote in here.

surtoss · May 2016

I've seen the queue for demo reach 50/10

surtoss · May 2016

I purchased some legendary dragon keys just to rush the twisted set when the update went live. I've managed to get into less than a handful of Demogorgon runs since... waist of zen!

satniteeduardo · May 2016

Queues will pop with what appears to be too many, this is not the problem. Last night I went into menus after I accepted a queue. It got to 7/5 and I still got in the game. It is just the counter than counts too many. The reason big queues do not pop is because it needs 40 people to accept and sometimes not all 40 accept. Stop jumping to conclusions.

wdj40 · May 2016

satniteeduardo said:
Queues will pop with what appears to be too many, this is not the problem. Last night I went into menus after I accepted a queue. It got to 7/5 and I still got in the game. It is just the counter than counts too many. The reason big queues do not pop is because it needs 40 people to accept and sometimes not all 40 accept. Stop jumping to conclusions.

No one is jumping to conclusions we are posting what we see, just trying to help, whether we are correct or not.

The queue problem is real though.

armadeonx · May 2016

A related point; has anyone had that thing where you try to quit a dungeon and it drops you out but leaves you in the group and there's no way to leave the group?

I've had it and it happened to a guild member too. The only way I found to break from the group is to re-queue for something else - it only breaks once you enter the new dungeon...

satniteeduardo · May 2016

wdj40 said:

satniteeduardo said:
Queues will pop with what appears to be too many, this is not the problem. Last night I went into menus after I accepted a queue. It got to 7/5 and I still got in the game. It is just the counter than counts too many. The reason big queues do not pop is because it needs 40 people to accept and sometimes not all 40 accept. Stop jumping to conclusions.
No one is jumping to conclusions we are posting what we see, just trying to help, whether we are correct or not.

The queue problem is real though.

Sorry if I came across strong.

Lets take a step back.

What is the problem.

I know that queues have popped for siege and other modes that appear to be oversubscribed.

I know queues have popped for siege full stop.

The only game mode where I have struggled to get in is Demogorgon.

Do we think there is a glitch type problem? Or is it just that there are not enough people soloqueueing / queing with incomplete groups.

My reaction to it all is to try and find a group of 10 to queue for demogorgon etc. This is painful because you can not queue at the last minute now and get in, you must get organised earlier than before.

Is there something about it I do not like? Sure. Do I think there is a glitch / bug? I suspect not - its just the matchmaking system is not finding enough people to match up into a complete group.

The other issue is way too many people do not understand the private queue yet. Way too many are still trying to get the required group structure not because they prefer it but because they think its needed.

wdj40 · May 2016

I queued for every single queue you can tick last night... timed it and it took 12mins to get into a game, into a map I did not even want to play. Also tried queuing for CN a few times last night, at 1 point the queue popped about 30 times in a row and, kept pressing "A" to be returned to the queue 30 times... gave up and ran another dungeon I did not want to run.

satniteeduardo · May 2016

wdj40 said:
I queued for every single queue you can tick last night... timed it and it took 12mins to get into a game, into a map I did not even want to play. Also tried queuing for CN a few times last night, at 1 point the queue popped about 30 times in a row and, kept pressing "A" to be returned to the queue 30 times... gave up and ran another dungeon I did not want to run.

I suspect I know the problem there.

The team structure requirements.

What makes me think that? The fact that I run 8 toons, 1 of each class. What classes get straight into dungeons? Paladin, GF and Cleric.

Which toons have to wait silly amounts of times? The 5 DPSers.

From memory I have never had to wait for a queue to pop on my Pally since the update. I queue up and ding game is ready for you. Usually straight to Orcus fight lol.

I suspect there are many DPSers queueing up and not enough clerics and Pallies, and that is likely to get worse after the nerfs.

satniteeduardo · May 2016

Ok the weekend just gone I managed to get 60 banners from siege. So siege works...eventually.

Each game I had to accept approx 5 times before actually getting in the game, sometimes due to people declining sometimes due to other reasons not mentioned in the log.

I also saw something happen with one of our guildies so I may know part of the issue and a potential solution.

We ran a dungeon and then the leader asked if we wanted to siege. I was the only one I saw reply but I had to switch to my PVP toon.

We started to queue with 4 in the group and queue group. Someone left the group but not the queue group. The queue popped but someone declined. Happened a few times. Eventually we go down to 2 in the group and queue group but the queue stopped popping.

My suspicion is people are leaving groups to go do something else but they are not aware they are in the queue group so when the queue pops they decline and take a while to work out what is going on.

My suggestion is when you choose the leave group option you are prompted "Do you also want to leave the queue group yes/no?"

wdj40 · May 2016

Last 3 evenings I have tried to queue for many many things (PvE) and I have got so bored after an hour I just went and played something else.

I have got quite annoyed at being so bored waiting for a game that I have not had much of an urge to play now

Yesterday I did all 5 weeklies and some dailies whilst waiting for CN, Edemo and a couple of other Dungeons to pop. They did not come up after all that so I quit.

Pre-made groups always seem to work fine but solo queuing has become pointless

ltsmithneko · May 2016

wdj40 said:
Last 3 evenings I have tried to queue for many many things (PvE) and I have got so bored after an hour I just went and played something else.

I have got quite annoyed at being so bored waiting for a game that I have not had much of an urge to play now

Yesterday I did all 5 weeklies and some dailies whilst waiting for CN, Edemo and a couple of other Dungeons to pop. They did not come up after all that so I quit.

Pre-made groups always seem to work fine but solo queuing has become pointless

Be like me log on do your daily stuff run a little with guildies and go play something else, as you said there's no urge to play as there's not really anything interesting to do, well fun to do without having to farm for something the same way you've been farming in the past. I personally need 2500x salvage for something I want, but ya know what? Im done with farming hours for one item.

armadeonx · May 2016

wdj40 said:
Last 3 evenings I have tried to queue for many many things (PvE) and I have got so bored after an hour I just went and played something else.

I have got quite annoyed at being so bored waiting for a game that I have not had much of an urge to play now

Yesterday I did all 5 weeklies and some dailies whilst waiting for CN, Edemo and a couple of other Dungeons to pop. They did not come up after all that so I quit.

Pre-made groups always seem to work fine but solo queuing has become pointless

Is your guild not queueing for these.?? Unless Asylum has taken a turn for the worse, I would've thought your membership would be available for creating in-house teams.

wdj40 · May 2016

armadeonx said:

wdj40 said:
Last 3 evenings I have tried to queue for many many things (PvE) and I have got so bored after an hour I just went and played something else.

I have got quite annoyed at being so bored waiting for a game that I have not had much of an urge to play now

Yesterday I did all 5 weeklies and some dailies whilst waiting for CN, Edemo and a couple of other Dungeons to pop. They did not come up after all that so I quit.

Pre-made groups always seem to work fine but solo queuing has become pointless
Is your guild not queueing for these.?? Unless Asylum has taken a turn for the worse, I would've thought your membership would be available for creating in-house teams.

I`m not sure if you have read any previous posts by me on this forum, I run with my Guild members if I see a message pop up for help. But I`d say 99% of the time I like to PUG it... made many friends on my friends list this way from various Guilds etc.

I like to see how the randoms play and bump into people I have played with before etc... I just prefer the randomness and hopefully a good fairly tough run comes out of it. I`ll always run with my Guild if I see that help is required

satniteeduardo · May 2016

wdj40 - There has been a change of queueing behaviour with the new queue system. And some of it is due to people not understanding private queues and some not.

1. If you used to solo queue and you are still trying to solo queue you may be out of luck especially if you are DPS. Support classes seem to find games easier.

2. The new form of pugging which will result in somewhat similar end results (ie playing with new people) is to advertise in LFG or zone chat or reply to chat.

3. People do not understand that you do not need a tank and DC to run stuff. Sure some will prefer it but way too many people are only using the public queues and do not understand the flexibility provided by private queues.

So my suggestion is use chat to find groups not solo queueing. It may not be your preferred approach but it seems to be the best way.

lithevalkerian · May 2016

wdj40 said:
Spent hours last night trying to get into a game of Siege. I think I figured out "part" of the broken queue problem at the moment. 15-20 of us wasted hours trying to get into a game last night.

@strumslinger
@kreatyve

Could you pass on to the Dev's please, whilst queueing last night for Siege I noticed what could be part of the problem.

Once the queue pops you have to hit "Select" and then "A" to accept. Once you have done this the number of players will rise by 1 so it would look like 4/40 or 11/40 or something like that until every player has accepted the queue.

However if you accept and then press "Start" and then go to the queue menu again, then come back out of the queue menu the game will ask you to accept the queue again, so you hit "Select" and then "A" to accept the queue.

Now here is where things go wrong, the game will add you to the queue number in the top right corner again. This leads to numbers like 53/40 players accepting the Siege queue and the timer will expire every time. This is probably why the big queues seem broken as there is more chance of a player quickly going into the menu AFTER they have accepted the queue.

My suggestion to players at the moment is after accepting a queue DO NOT GO INTO THE MENU!! Whenever I played Dom when the queue got up to 10/10 it generally went through and I could play... any more players than needed though like 11/10 or 13/10 it would never work.

But I could be way off and this has nothing to do with it... but I feel confident in my findings.

Good catch!

IMPORTANT! Think I may have figured out the broken queue.

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