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Forums > Home› Neverwinter Discussion › Player Feedback (Xbox One)

Lost mail items.

vimes0xvimes0x Member Posts: 25 Arc User
in Player Feedback (Xbox One)
I sent myself some items through the ingame mail system and they have disappeared.

7 x rank 7 profane runestones, 5 x lesser stability stones, 6 x lesser power stones, 37 lesser thaumaturgic stones & 1 x lesser union stone.

I have video proof of items being mailed and disappearing (xbox dvr)

who do i speak to about having these items returned?

Comments

  • littlevale#6076 littlevale
    littlevale#6076
         Member Posts: 119 Arc User
    I've had the same issue. I created a support ticket on the fourth and did not hear back until the tenth, but the response was to clarify exactly which of my character it happened with. I still don't have my lost items...hope yours turn up soon.
  • vimes0xvimes0x Member Posts: 25 Arc User
    I have submitted a support ticket now, and linked them my video and hopefully they have all the info they need to get my items back to me.
  • UnknownUnknown
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