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Forums > Home› Neverwinter Discussion › Bug Reports (Xbox One)

Game crash caused interaction with objects/NPCs to break

awrex1977awrex1977 Member Posts: 230 Arc User
in Bug Reports (Xbox One)
Last night around 10 PM central I started having the same issue (opening doors, interacting with NPCs, etc) on 1 character. After the DDoS, in Blackdagger Ruins (not Drowned Shore), went to enter the Sea Caves (Old Lenn - I think that is the NPC's name - quest), went to door, clicked to enter, game crashed, got a message (I had never seen before) "could not find/load (?) character container" (or something similar to that, should have written it down), logged back in on same character, same issue, Moonstone Mask teleport would not work, basically stuck in Blackdagger Ruins, could still attack/kill mobs, could not interact with anything else.

Logged on to a couple other characters & did not experience any issues.

Seems like I am not alone, zone chat (Blackdagger ruins) last night, reddit, and these forums all describing something similar.

Comments

  • respawnsuk#2597 respawnsuk
    respawnsuk#2597
         Member Posts: 10 New User
    Same issue here although in vellosk.
  • muckingfuppetmuckingfuppet Member Posts: 207 Arc User
    same pirate skyhold
  • mairrok24john#3223 mairrok24john
    mairrok24john#3223
         Member Posts: 1 New User
    i'm have same
  • wranimal#9796 wranimal
    wranimal#9796
         Member Posts: 1 Arc User
    Same for me in Ebon Downs.
  • tigion#4357 tigion
    tigion#4357
         Member Posts: 5 Arc User
    Same here just a question is it the last character or characters you made because that's what I'm having trouble with the last 2 I made
  • mearsman#8612 mearsman
    mearsman#8612
         Member Posts: 1 Arc User
    same thing at when trying to go through clockwork approach in neverdeath graveyard.
  • khory#1575 khory
    khory#1575
         Member Posts: 1 Arc User
    Same in the whispering caverns
  • tigion#4357 tigion
    tigion#4357
         Member Posts: 5 Arc User
    Fix this 3 alts now can't do anything
  • damagetrain#0797 damagetrain
    damagetrain#0797
         Member Posts: 1 Arc User
    This is what i've been able to find out about the bug, and it's zone based, all characters in a specific zone performing a specific action, in most cases entering a separate instance from these zones get bugged. It seems alot of zones are bugged, but some are not bugged at all.

    Temporary solution to get out of it is leave your character online for 15 minutes and you will get logged out properly due to inactivity. When you log back in, you will be able to interact. Do not try to enter an instance or perform the same action that bugged your character, because it will happen again, and your character will get stuck again. Just move along, do something else, in my case I just moved on to drowning shores seems stable, in order to be able to do any quests.
    I went back to finish this quest in whispering caverns(my bugged zone) entering ilithid cave or something every day for 3 days and still bugs.
    I've also noticed yesterday guild siege tutorial zone is bugged for me.

    In any case, I can't find a single response from support staff about this bug, but I'm very sure they're aware of it, since i've seen so many people complain about it.
    I don't believe a bug of this magnitude will get left alone for very long, and I don't believe they have a solution yet, otherwise we would have heard something.

    So fingers crossed they will have a patch for this soon.
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