Graphics problems, Dissapearing @#!$, Geforce experience.

ogarious · October 2015

Ok. New computer. I am using Geforce Experience with a Geforce GTX 970 and a Intel I7-6700k CPU
Driver Version 358.50 on Windows 7 Ultimate

I used the optimize settings and for some reason, and keep in mind this is only with Neverwinter. The textures have gone from really looking good to a bunch of splotches. I guess that's the best way to explain it.

The other games I run are looking, good, but this game looks crappy. So something is wonky somewhere. Let me know if you need additional info.

kemi1984 · October 2015

Amen to that!

Few days back I've reinstalled my OS and loaded up the latest drivers, same version as OP of course.
I'm running the game on GTX670 and the graphic is all over the place.

Textures are missing, they're loading randomly, like sometimes I see the inventory icons, sometimes I only see white fields etc.
Few guild guys have the same issues, another one have same drivers, and also using Nvidia and he's good

I can provide some screens if it helps.

l3thin4th · October 2015

I think we should put this in the sticky section..

Anyway, your problem is, most likely, the directX.
First of all, GeForce experience does NOT modify your neverwinter options. You have to apply them manually.
Second, I suggest you use DirectX 9. It is an option in game.

kemi1984 · October 2015

Well I've tried to revert to older driver ver. didn't work.
Can anyone confirm changing in game setting to DirectX 9 worked ?

Also please look at below for issue pic:

http://www.arcgames.com/en/forums/neverwinter#/discussion/1207114/textures-problem

guiilleee · October 2015

I have a new pc, its really good. It runs everything on Ultra quality, NW too, but.. it has a problem (just with NW), the textures seems not to load well, when they are with errors, I press escape, and then they load again, usually fine. Its pretty annoying, because sometimes i cant make them load correctly. Here are some pics

http://imgur.com/a/9ZtqC

jasongrace325 · November 2015

guiilleee said:
I have a new pc, its really good. It runs everything on Ultra quality, NW too, but.. it has a problem (just with NW), the textures seems not to load well, when they are with errors, I press escape, and then they load again, usually fine. Its pretty annoying, because sometimes i cant make them load correctly. Here are some pics

http://imgur.com/a/9ZtqC

exact same issue

gtx 970 4gb
i7 4790k at 4.4ghz
16 gigs of ram.
windows 10

kemi1984 · November 2015

It has nothing to do with the comp spec. I didn't have any issues before reinstalling my OS.
Maybe I'm missing something? All in all latest drivers (Nvidia ofc) latest DirectX and the issue is still here.

Brace yourselfs, it will probably take weeks to resolve this.

jasongrace325 · November 2015

kemi1984 said:
It has nothing to do with the comp spec. I didn't have any issues before reinstalling my OS.
Maybe I'm missing something? All in all latest drivers (Nvidia ofc) latest DirectX and the issue is still here.

Brace yourselfs, it will probably take weeks to resolve this.

you could be right but its best to provide them with all the info we know to make things more easy for them. for example, it could be a issue on nvidias end with there drivers possibly seeing as i havent seen a amd user post about this issue yet.

ambisinisterr · November 2015

kemi1984 said:
It has nothing to do with the comp spec. I didn't have any issues before reinstalling my OS.
Maybe I'm missing something? All in all latest drivers (Nvidia ofc) latest DirectX and the issue is still here.

Brace yourselfs, it will probably take weeks to resolve this.

I myself am a long time sufferer from the exact issue described here. The game has not loaded textures correctly for my upper end computer since Module 3. The inventory icons have to be the most annoying aspects though.

More on par with the solution though, try lowering the texture settings a bit. I hadn't found a solution when the issue was most rampant but I noticed I could not---literally could not---run GTAV on higher end settings at 4K resolution because 3 GB of VRAM on GTX 780's is not enough.

On GTA V which is an absolutely horribly optimized game (Arkham Knight released a widely unplayable game while GTA V was just barely playable which is what saved it the flack Arkham Knight received) the frame rate drops to unplayable single digits when VRAM is exceeded. I suspect that Neverwinter has a fail safe to reduce rendering if VRAM exceeds or approaches the maximum to favor performance rather than appearance. Thus why detail loads slowly.

Test it and see if it works. I have not had time to play any games in recent months so I really don't have a large enough sample size but since I lowered my settings maybe 20% from where they were I haven't noticed the issue like I had in the past...but again that's with weeks between hours of playtime so really not conclusive evidence as the devs could have optimized things as well in that time span.

l3thin4th · November 2015

A few updates (which you can access with a search on this forum).

Textures: 3 things to try here;a) change aspect ratio (going to 1 or below); b) change texture settings (I suppose most ppl already did that);c) change directX version (I have an nVidia 850 and I HAVE TO use directX 9)

Remember that optimize the game through GeForce experience is useless (your .prefs is not overwritten).

kemi1984 · November 2015

Thank you for the info Ambi - appreciated.

The weird thing is the game ran smoothly with maxed out setting only few days ago. After reinstalling OS the game loads horrible and those missing textures are really getting on my nerves....

I had some guild members to have the same issues running Nvidia, while others with same GPU and same drivers had NO issues.
Guess it's one of this technical things when it's good now and two seconds after just doesn't work....

Anyway, thanks for the reply, I will try to tweak the graphic details a bit.

Cheers

ambisinisterr · November 2015

kemi1984 said:
I had some guild members to have the same issues running Nvidia, while others with same GPU and same drivers had NO issues.
Guess it's one of this technical things when it's good now and two seconds after just doesn't work....

Yeah. It used to be as I moved around. Standing still everything would load but the more I walked around or moved the camera the worse it would render which is part of my reasoning in suspecting that it has to do with conserving VRAM.

It actually happened really bad a couple of nights ago again. I was getting really frustrating throwing stuff in the bank the other day while trying to make room in my inventory (another peeve) as all of the icons were missing and of course when you click and drag and invisible icon the mouse is invisible....

Yet despite all of that without changing anything it wasn't a massive problem after a half hour. IDK...it is definitely an annoyance but one I know I had worse than most. It's pure speculation but I am suspecting we might have enough horsepower to run the game but not enough VRAM to hold all the textures...
Which also kind of begs the question...
Are we all running the game off a mechanical hard drive?

I have a boot drive SSD but it's only in recent months that prices have dropped to a point I would be willing to consider buying a TB SSD for games. I'm just curious if textures would faster if they were not being limited by the speeds of a mechanical hard drive?

l3thin4th · November 2015

ambisinisterr said:
I'm just curious if textures would faster if they were not being limited by the speeds of a mechanical hard drive?

Well, if you talk about texture such as what is in the minimap or in a bank image, yes.
If you talk about texture as missing trapezoids in the game, that has to do with the design and the graphic engine

ambisinisterr · November 2015

I think you masy be misunderstanding the reports. There's rarely (if ever?) any missing models...the textures on the models are just white, dummy models or smeared.

Example.

theoddis1 · November 2015

I had the same and i turned the textures down and it solved it

l3thin4th · November 2015

ambisinisterr said:
I think you masy be misunderstanding the reports. There's rarely (if ever?) any missing models...the textures on the models are just white, dummy models or smeared.

Example.

White= missing?
I mean, the engine has to put something there... if it can't put anything, it leaves it blank (white, maybe?)
The screen you posted shows a problem with colors in general, I believe. And, maybe, with AoE effect design. Can you normally see red aoE effects?

ambisinisterr · November 2015

In live action you can sort of see the rendering process. Sometimes the models are white where the texture is just missing outright. Other times they have a dummy color such as the green squares on the bow which were a perfect poison enchantment. Other times its just a smear of colors such as the Dragon and again it is intermittent so there is no "normally." it varies.

kemi1984 · November 2015

Coming back to say it looks like it's a bit better ever since I turned the graphic quality down.
Is still doesn't make any sense to me that I have to gimp my visual experience only to be able to play the game.

You said about VRAM and SSD drives...don't think so as both me and the guildie I wrote about have the same setup - I mean we didn't change anything for months and suddenly I can't see my icons but I do see trees and other models like graphic dev all shaped in polygons

Something is certainly broken.

Since my own graphic setting nerf, solved the issue a bit I will just wait for a possible solution from the dev's.
Gods be praised (Skyrim anyone?), it won't take months

l3thin4th · November 2015

kemi1984 said:
Coming back to say it looks like it's a bit better ever since I turned the graphic quality down.
Is still doesn't make any sense to me that I have to gimp my visual experience only to be able to play the game.

You said about VRAM and SSD drives...don't think so as both me and the guildie I wrote about have the same setup - I mean we didn't change anything for months and suddenly I can't see my icons but I do see trees and other models like graphic dev all shaped in polygons

Something is certainly broken.

Since my own graphic setting nerf, solved the issue a bit I will just wait for a possible solution from the dev's.
Gods be praised (Skyrim anyone?), it won't take months

I would not put the fault only on the game.
Since I updated to Win 10, Nvidia came up with 10 driver updates.
Guess why.

kemi1984 · November 2015

Yeah I know how the world works, it's just doesn't make sense that something works now, and 15 minutes later it doesn't.
Bus as I said earlier, these things happen in the electronics area.

BTW, I've reduced the graphic details, I do not see any major improvement thus far.

ambisinisterr · November 2015

This is an issue I have been having since long before Windows 10.

Sure it could play a role, but there is definitely something other than that. However if you have the same set-up as your guildy then you should have identical results. Remember there are a lot of variables in hardware even right down to what monitor you have.

l3thin4th · November 2015

I noticed some of these strange texture problems in the Throne Hall during the Salvatore quest chain.
In that hall, some of the texture were strangely darkened (like a shadow over the texture) and this effect was happening with a frequency (1 Hz more or less).

Funny enough, the effect was disappearing when I was changing the visual angle with the mouse.

In my opinion, this has to do with the graphic engine of the client.

erynlore · November 2015

I have just installed a new Graphics card, NVIDIA GeForce GT 720. I can play NW for a bit, but then my pc just goes black screen and I can do nothing except restart. I can run any other game, web page etc, it just happens playing NW. Any help out there? TY

brandrik · December 2015

I have found if you are using a high end graphics card you will see large white blobs which are really effects like light light motes ect. severely being amplified. If you look in your graphics options in the advanced tab the world texture detail is WAY too high ( you never need it to be over 100%). Set it to 100% and everything will be back to normal.

rini577 · January 2016

Having the same issue with textures, with a pair of Titan X's (2 in SLI mode - 12Gb DDR5) and I'm loading off a 2 disk SSD raid array ..... (Samsung 850 EVO's). All was fine BEFORE Underdark. Guess those demons are having fun. :P

Graphics problems, Dissapearing @#!$, Geforce experience.

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