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Eye of Lathander Artifact drop bugged?

Hey guys, I've been playing Neverwinter on the xboxone for awhile & really enjoying the new free DLC. However, the past night when opening the Arcane coffers in the Dread Ring, I had won 6, not 1, but 6 (SIX) Eye of Lathander Artifact drops in a row!! Sad part.. IT DIDN'T SHOW UP IN MY INVENTORY! I recorded the game DVR of me opening the arcane coffers and can see I won 6 and looked around in my inventory that it wasn't there.. I tweeted NeverwinterGame about it, but didn't get a response so I decided to post on here about it.. Either it's a really rare drop as it's marked, or its bugged for why there wasn't any in the auction house. I uploaded the video on youtube. Has anyone else got the same issue?
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  • mrtehpuppymrtehpuppy Member Posts: 168 Arc User
    According to the Neverwinter subressit, it is indeed bugged BUT you can still get the artifact if you use the X button to withdraw the item instead of the A button
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  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    I will make sure that @StrumSlinger let's the devs know. I did notice that when you got that first one, the list of button presses at the bottom of the screen disappeared. Also, I'm not 100% sure that you got 6 of them, I think it just bugged when you didn't actually claim the first one by pressing X. I'm not really sure though. Definitely something that needs to be looked at.
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  • strumslingerstrumslinger Member, NW_CrypticDev, Cryptic Developer Posts: 1,724 Cryptic Developer
    I'll let the devs know.


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  • deathisuponyouudeathisuponyouu Member Posts: 9 Arc User
    Thanks! Would you like me to message the YouTube link of the video for proof or am I able to post it on here?
  • thefiresidecatthefiresidecat Member Posts: 4,486 Arc User
    same thing just happened to me. I submitted a ticket.. it showed I got two of them. but received nuffin. sad panda is sad. I'd have been happy with one. LOL
  • grifterkhgrifterkh Member Posts: 1 Arc User
    I just had this happen to me. There were no buttons so i just pressed A. I didn't even know what Eye of Lathander was. I looked it up and saw its an artifact (which was not in my inventory) After looking it up and reading that you can press X I saved a clip (that was 5 min later so it shows nothing)
    Is there a way they can sen it to my account.
    Gamertag Grifterkh
  • The same issue is apparently still present. I used all my gauntlets last night without realizing it, because I wasn't able to pick it up. I think I opened the box 3 times. So disappointing that not only did I not get the eye, but that it used all my gloves as well.
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