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Unable to Loot Dungeon Chest (Normal and Epic)

thorake117thorake117 Member Posts: 1 Arc User
edited April 2015 in Bug Reports (Xbox One)
I have, on two occasions now, encountered what I believe to be a bug.

Subject: Finish dungeon, but when everyone else is looting the chest, it is dark and can't be interacted with for me.

Steps to reproduce:
I'm not really sure what kind of steps I took to make it happen. It has happened twice. Once in the Cragmire Crypts Dungeon (normal, at the appropriate level) and again at Spellplague Caverns (Epic).
Both times I was in a group, and simply queued up for the dungeons.
The first time I queued with one friend.
The second time I queued with two.
I completed the dungeon without incident.
However, when the dungeon chest was made available to everyone else, but it was dark and would not open for me, even though I had keys each time.
I tried leaving the instance and coming back in and closing out the game and loading back in to no success.

Bug: Upon completing a normal or epic dungeon (Cragmire Crypts and Spellplague Caverns Epic, respectively), I could not loot or otherwise interact with the dungeon chests. I had keys to open them, I completed everything in the dungeons. Everyone else got a chance at loot, but I did not.
Post edited by thorake117 on

Comments

  • patrioticcha0spatrioticcha0s Member Posts: 1 Arc User
    edited April 2015
    thorake117 wrote: »
    I have, on two occasions now, encountered what I believe to be a bug.

    Subject: Finish dungeon, but when everyone else is looting the chest, it is dark and can't be interacted with for me.

    Steps to reproduce:
    I'm not really sure what kind of steps I took to make it happen. It has happened twice. Once in the Cragmire Crypts Dungeon (normal, at the appropriate level) and again at Spellplague Caverns (Epic).
    Both times I was in a group, and simply queued up for the dungeons.
    The first time I queued with one friend.
    The second time I queued with two.
    I completed the dungeon without incident.
    However, when the dungeon chest was made available to everyone else, but it was dark and would not open for me, even though I had keys each time.
    I tried leaving the instance and coming back in and closing out the game and loading back in to no success.

    Bug: Upon completing a normal or epic dungeon (Cragmire Crypts and Spellplague Caverns Epic, respectively), I could not loot or otherwise interact with the dungeon chests. I had keys to open them, I completed everything in the dungeons. Everyone else got a chance at loot, but I did not.

    I can't play at all please fix this
  • rosssanahrosssanah Member, NW M9 Playtest Posts: 7 Arc User
    edited April 2015
    I also did Malabog's Castle and only got loot from second boss. Tried to get the chest with the key but it was unavailable, oly then I noticed that it had disappeared from my inventory.

    Tried to craft it again in the campaign window, but it appears as completed.

    Afterwards I completed Lair of Lostamauth and didn't get any loot from ANY of the bosses, which is disappointing...

    I hope this gets fixed soon, with no seals from the caches and no loot it's impossible to get level 70 gear.

    iI2MSEG.jpg
  • eldartheldarth Member Posts: 4,494 Arc User
    edited April 2015
  • googootsgoogoots Member Posts: 147 Arc User
    edited April 2015
    rosssanah wrote: »
    I also did Malabog's Castle and only got loot from second boss. Tried to get the chest with the key but it was unavailable, oly then I noticed that it had disappeared from my inventory.

    Tried to craft it again in the campaign window, but it appears as completed.

    Afterwards I completed Lair of Lostamauth and didn't get any loot from ANY of the bosses, which is disappointing...

    I hope this gets fixed soon, with no seals from the caches and no loot it's impossible to get level 70 gear.

    iI2MSEG.jpg

    This is the xbox forum.
  • rosssanahrosssanah Member, NW M9 Playtest Posts: 7 Arc User
    edited April 2015
    Yeah, sorry, only noticed now :/

    Yes, I had key from dungeon delve master, the chest that is opened with that key I was able to open. But not the other one.
  • sable#8957 sable Member Posts: 27 Arc User
    This has happened to me twice with Cragmire Crypts Dungeon. I have the Daily Dungeon Chest Key.
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