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Forums > Home› Neverwinter Game Support› Peer to Peer Tech Forum

Blue Screen error

aang0159aang0159 Member Posts: 5 Arc User
edited August 2015 in Peer to Peer Tech Forum
Hi, im new on this game, I downloaded this game from steam and when started patching a savage bluescreen error appeared, then i tried to download from arc and same happened, im using windows 64bits, I checked the requirements and are ok, can someone tell me what can I do?
Post edited by kreatyve on

Comments

  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    @aang0159 I moved this to the technical support subforum for you. I am not sure exactly what issue you might be having, though I recommend doing a full virus scan on your computer. Don't know if that will help or not. Hopefully someone else will have more suggestions for you to try.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • wentriswentris Member Posts: 542 Arc User
    edited August 2015
    What does the blue screen tell you?
    Post a picture or something like that. Or a minidump
  • aang0159aang0159 Member Posts: 5 Arc User
    Thank you this is is the image, the problem is that it appears when patching. I dowloaded it from internet because i cant take any screenshots when it appears.
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    Is your computer overclocked? That "A clock interrupt was not received on a secondary processor within the allocated time interval" showed some interesting results on Google, mostly concerning overclocking errors. Make sure all your hardware is running at it's normal settings and clear your CMOS. There's a guide to do it here.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • aang0159aang0159 Member Posts: 5 Arc User
    ok thanks let me try
  • aang0159aang0159 Member Posts: 5 Arc User
    I tried all this, now the message says this:



    I guess my AMD is not enough for this game
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