Just to give everyone a heads up, there is a problem with a the Stronghold Start Pack. This pack comes with a new Runic Bag of Holding that is identified as Bind on Equip (BOE). However, if you open the pack on a character that does not have all five bag slots filled it will auto equip and therefore become Bound on Character (BOC).
I opened the pack on an inactive alt because my main is maxed out on Guild Marks so the vouchers would not get bound on my main. Now my bag is stuck on an inactive alt and my main is still juggling with how to carry the collected vouchers until I can spend some Guild Marks (currently I am juggling 34 stacks of SH currency in my preciously limited bag space).
I have contacted support and they have indicated there is nothing they can do to help resolve this issue. So I wanted to try and spread the word before others make similar mistakes. Caveat Emptor
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This is just a half-butt implemented change because bag sales were slow I guess. Everything else that binds ASKS you if you want to bind it (and support will tell you "It asked you and you said yes, now go away". Why not the bags and seriously, why auto-equip the bags in the first place?
Been a bug in my opinion for a while and I doubt they will fix it because they profit from it.
Good point.
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Thank you! Because so far support has said
we cannot unbind the item
I asked if it was possible to give me a runic bag bound to the proper character and delete the one on the wrong character
the response was that they cannot refund the zen
Last time I asked support for help it was because I got a "Item is Busy" error when trying to put a rank 7 enchant in the second Offense Slot of my Audacity of Golden Dragon. Then the rank 7 enchant was gone. I opened a ticket and they restored the rank 7 enchant; however, in that process they moved all of my active companions to my inventory (not my idle companion bag. It wouldn't let me summon them, move them to the idle companion bag, or anything. After five days of back and forth and me playing without my expensive companions I was advised to BUY a rename on my companions and that would make them able to summon them again. So i spent 30k AD on renaming companions as a workaround to a support mistake. On a bright note I have never seen the "Item is Busy" error again so I'd like to think that me taking the time to address it led to a fix.
So hopefully by me following up on this item and letting everyone know the issue it contributes to a fix
I believe the word you're looking for is "misfeature".
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Or just make the bags bind to account like they really should be, and be done with it. Can't imagine this change really enticed that many people to buy additional bags (except whales and exploiters). What binds and doesn't really needs an overhaul, cause it rarely makes sense and the number of different bind statuses just cause problems anyways.