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Forums > Home› Neverwinter Discussion › Player Feedback (Xbox One)

Player Satisfaction < Zen Market updated

sergeanttensergeantten Member Posts: 11 Arc User
edited July 2015 in Player Feedback (Xbox One)
Mr./Mrs. Neverwinter,

Please, for all the money we contribute to your cause, when an update comes out and more breaks than is fixed, yet the Zen market is updated flawlessly...it is becoming insulting. Certainly we desire the fireplague glitch to be removed and archers to not be able to root when the opposition dodges amongst many others, but making an error allowing multiple classes to crash the whole opposing team in PVP with a single ability, or your servers randomly causing player to receive the "not responding" and crashing, then granting us a 30min "que suspension" is becoming quite aggravating.

Please, invest a portion of the vast amount of funds we are paying in a (or an additional) test server(s) and then allow us to help you ensure mistakes are not occurring, we will test it for you for free...open the lines of communication, don't simply state every Tuesday is "a server restart" when magically the game breaks afterwords. Respect your player base, and you will keep us, don't and it will continue to dwindle. I truly desire Neverwinter Xbox to have a long life-cycle, help us make it so.



-Manderake

P.S. Sneaking a 7 day extension today until Tiamiat comes out was quite disappointing, at least allow us to trade in our coins/coffers for Linu favour while we wait to get us a bit closer to that off-hand.

Comments

  • marv1001marv1001 Member Posts: 40 Arc User
    Yeah I love it when I see a reskinned tiger or bear every tuesday just to suck dry that zen out from you but the actual game has gone unstable and bugged. Yeah they have their priorities sorted, zen marketplace and then see if the actual server maintenance has fixed anything which it doesn't.

    I think they should actually change 'server maintenance' to 'zen marketplace maintenance' from now on
  • obliquity811obliquity811 Member Posts: 40 Arc User
    The PvP problems are getting unbearable at this point...
  • misterrrwarlockmisterrrwarlock Member Posts: 25 Arc User
    edited July 2015
    And after they fix PvP freezes and other current issues there will be new stuff introduced:

    1) Perma-freeze while trying to talk to any NPC in Protectors enclave;
    2) New "Client connection error code: dead squirrel" introduced while trying to PvP;
    3) Tiamat will give only minor health potions as reward for beating him;
    4) Tiamat orb is not even in the loot table;
    5) Numerous bugs end freezes when trying to do lower lvl quests;
    6) Tiamat raid crashes permanently when someone leaves;
    7) New Vote Kick solution: Vote kicks getting interrupted 9 out of 10 times and after they succeed "You will be removed from the map in 5... 4... 3..." for everyone in the group

    They will be "looking into it" for another week or two or three. After looking into it they will announce a maintenance which "should take barely 2 hours" but will beat the words record of longest offline since the internet was invented.

    But hey, there is a bright side too: you're gonna be able to buy a silver-yellow-golden-blue-grey back bear and ride in circles until you puke.
  • xxxsfalxxxxxxsfalxxx Member Posts: 133 Arc User
    Anyone that even tries a vote kick during combat or during loot drops or at or after the final boss should have their connection to the entire game dropped. Not back in Protector's Enclave, but to dashboard. They shouldn't be allowed back in game for 24 hours. If they do it five times, they are not allowed to play for 1 year. PROBLEM FIXED
  • teslokieteslokie Member Posts: 4 Arc User
    I am new to forums so not sure where to post this. I purchased a hag of holding 2 months into the release of this game...always had it, bought with cash>Zen. The date is 7/12/15 7:45 PM east coast time and my bag has disappeared and also not reclaimable....i am furious. I can understand the maintenance and free game blah blah blah broken, froze dungeons, DREADVAULT PERMABROKE, dailies crashing game...farming to grind and grinding to farm yada yada. This is something I will NOT tolerate though, I legit paid for a item and it is gone now? How? Why? What about my other cash purchases? Are you going to take my 3 mounts, 2 companions and MY GUILD bank repositories too? Fix this problem....NOW!
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    teslokie wrote: »
    I am new to forums so not sure where to post this. I purchased a hag of holding 2 months into the release of this game...always had it, bought with cash>Zen. The date is 7/12/15 7:45 PM east coast time and my bag has disappeared and also not reclaimable....i am furious. I can understand the maintenance and free game blah blah blah broken, froze dungeons, DREADVAULT PERMABROKE, dailies crashing game...farming to grind and grinding to farm yada yada. This is something I will NOT tolerate though, I legit paid for a item and it is gone now? How? Why? What about my other cash purchases? Are you going to take my 3 mounts, 2 companions and MY GUILD bank repositories too? Fix this problem....NOW!

    Please contact Customer Support. The forum moderators can not help with Customer Support issues. Thank you.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
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  • teslokieteslokie Member Posts: 4 Arc User
    Noted, I was not seeking help but leaving good old fashioned customer feedback. Ticket was submitted already before my rant...wanted to make it clear that I am not happy.
  • trystanwolftrystanwolf Member Posts: 31 Arc User
    Have you though that the people that update the market aren't the ones working on the other parts of the game? It's also 2 different things. Adding an item to the market is a simple thing which they probably have the items already made. The other stuff involves changing code and bug hunting which they're not that great at. I've come to the conclusion that them "fixing" the current bugs might lead to worse ones.

    Besides, do you really want the artist doing the reskinning to be working on code? They may know how to use the graphic tools but not know how to write code.

    As far as testing goes for the Xbox, not very likely as the reason I've heard here and elsewhere is that stuff like that would have to go through Microsoft servers and MS is very touchy about what they allow. I can't think of any Xbox game that has an open test server after release. There might be but I don't know any off hand.
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