Ok so the solution was this, Basically when I linked my accounts I linked my account name with my first letter lower case rather than an uppercase. The result was it created a new account and prevented my old account from being accessed. Once the new account was unlinked, I was able to go back in a link the proper account…
Ya no "waiting" Status unfortunately, but I am on the phone with them now so hopefully things start panning out. The gentleman on the other line mentioned that the characters were there and he named them off so that's good. Just have to figure out what's wrong so I'm holding.