All I get is canned answers also no real solution. Yet my card still sits there charged for service not even receiving this is ludacris. I decided just give up this is waste of my time and apparently my money. And Trailturtle your responses are canned also like someone is writing stuff down for you to say. For the…
I've been on that three month thing since 18th and only got play a week. Also my card was charged will I be recompensated with time or refund would like to know. I've went support route but has been less than helpful. But also thank you for the update is a sign of honestly wanting fix issue on your side keep us somewhat…
I am out as well tired of them not resolving this I will be taking my business elsewhere. Second time this has happened this is extremely poor business practices and is not my bank is you incompetent people who need to learn how to run a business. And Trailturtle this is happening cause you got people in billing not doing…
I got a email finally from them claimed was my bank causing them do this. Checked my bank and nope not that this is an issue on their end one they need to fix actually help people or keep sending automated responses which are inaccurate.
I'd love be able play my freeform characters but I am having same issue this is on their end the problem is. My payment went through yet says inactive account status but has been only a half day. The first ten days my account status as fine then I go to log on this morning and says I'm silver now. Am I to expect long waits…
My sub kicked me to silver after ten days exactly. I have contacted support still waiting on an answer. I also signed up for the three month thing I'd love to get the service I am paying for. And yes I've checked the payment is going through. Oh yes and updated my ticket still no response..