Verizon is not a program... it's an Internet Provider. So you might use it... and if you do, well, you're stuck with everyone else waiting. It's an issue Verizon will have to solve... eventually...
Yes, it's down again... fantastic. Just when I was going to test stuff on the STO test server. Cryptic really needs to get on this... get SEPARATE HARDWARE for the 3 servers... because putting Neverwinter, Champions Online, and Star Trek Online on the same server clearly doesn't work.