Games been unplayable for a week now. when are they fixing the disconnects?!

gradii · December 2013

exactly as the title states. I've tried absolutely everything problem is NOT on my end.

avianos · December 2013

I Blame the Event really!

If you are in Instance full of people who hunt Clarence, your FPS will Drops like crazy!
(Also being in Instance #1 is Guaranted LAG SPIKE since this is where the most players are)

I had worst experience with the Bloodmoon myself!

spinnytop · December 2013

Well the problems aren't on my end either... because I haven't been having disconnects... so something is going on somewhere, but apparently it's not on Cryptic's end either... must be something inbetween... there's a lot of internet tubes between you and them you know o3o

aiqa · December 2013

A good place to start is to provide a pathping output to the CO servers.

Unknown · December 2013

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aiqa · December 2013

Nettest is old and outdated, and tracert only send 3 packages per hop, that is not enough for a reliable test.

Unknown · December 2013

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Unknown · December 2013

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aiqa · December 2013

gradii wrote: »

then please explain how to do this? never did one before :P

Best to use the actual game server IP adres, which is 208.95.184.244 as far as I can tell.

The just open a command prompt and type:
pathping 208.95.184.244

Unknown · December 2013

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aiqa · December 2013

Since it then doesn't seem to be a (easily traceable) network issue and there are not a lot more people having these exact problems, it seems like an account or client (computer) problem to me.

Have you tried another computer or CO account?

xmyuikix · December 2013

it could be an ISP, client or account problem. It's probably not on Cryptic's end if only a few people are having it like aiqa said.

jonsills · December 2013

Well, I can report that I haven't been experiencing this issue. My antiquated laptop sometimes shuts down if the graphics processor overheats (which does happen, if I'm not careful about where I put it down), but I haven't had any server disconnects in quite some time.

Unknown · December 2013

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Unknown · December 2013

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thatcursedwolf · December 2013

Run the trace route of your choice when you get a server not responding error. Then you might be able to see what hop is giving you trouble.

jedite2012 · December 2013

What i find stupid is my frame rate

it always does a little lag spike every 2 or so seconds. especially annoying if you are running fast or using melee attacks

its not my end cause all my other games including other mmos run fine

guyhumual · December 2013

I can report that I've had a large number of disconnects and time outs as well. Usually I can reconnect straight afterwards but it is annoying. I also get quite a bit of lag as well. Some fights are a bit like a slide show. I know these big events are a bit taxing, but I didn't get this sort of lag during the anniversary event, and I'm wondering if there is something else at play here.

chaelk · December 2013

with the slide show effect, I had in Finkle foundry, I just dropped FX quality to low. IT doesn't show and doesn't slow.

Apart from that, my 4 year old cheap **** computer hasn't had any problems. I usually get random server not responding but it dropped dramatically with On alert(that was a surprise)
Recently very little.

No idea what was causing it.

guyhumual · December 2013

I don't know, I've been playing the game for a few years now, on the same settings, and that sort of drop rarely happens. The Finckle foundry is no problem. I suspect that it's clarance and all those toys he summons that's causing the problems as I don't recall having this problem on alerts or other maps.

agentnx5 · December 2013

Word of advice:

Graphics lag is NOT the same as lag from packet loss!

I'm already seeing people in this thread starting to confuse the two, which are separate issues. This topic started as talking about internet connectivity issues, not graphics. Can we please stay on that topic?

Now that said...

Things Cryptic/PWE are entirely in control of:

Memory leaks (not properly deallocating dynamic memory)
Inefficient (opposite of steamlined) code data structures
Bugs, especially ones like the one where if you emoted while dead you'd crash a zone (which some people did on purpose, and of course got banned for it like they should have)
Netcode glitches that don't take latency into account (aka a buffer) or don't correctly prioritize packets for streaming.
Paying an ISP for having dedicated upstream lines with sufficient bandwidth and VERY LOW packet loss.
Making less server-resource straining methods of travel more accessible (i.e.: teleport devices and UNITY HQ's teleporter do no strain the server as much as a fast moving player going through zones)
Alert or PvP Queues dropping players when they are not supposed to (been a recent issue with PvP queues for example)

Things YOU the player are entirely in control of:

If you have background processes eating up your system resources
If you have viruses and/or shareware eating up your system resources
Having a expensive/cheap system with sufficient/insufficient system resources (not enough RAM, outdated and slow CPU, outdated and slow GPU/graphics-card)
Having a ISP that has sufficient/insufficient bandwidth and sufficient/insufficient QoS (quality of service) for streaming data packets. Playing games on wireless will cause a significant increase in packet loss, and give you notably more lag (if there is any to notice that is). Always play games (which are very intensive on a stable data stream) on a wired connection! (note: for games, a stable connection actually is more important than bandwidth; both matter but it's a tie-breaker, go for stability and good QoS)
Using a vehicle at high speed moving through a zone with a lot of people in it. This is known to cause lag, according the the game developers themselves.

Things that both Cryptic/PWE and the players can't control directly, but might be able to get fixed if they complain about it to the people who can fix it:

ISP outages
Power outages
ISP nodes being over capacity (a big problem if you live in an apartment and don't have a dedicated line)
Incorrectly routed traffic
Regional blocks
Firewalls blocking certain ports you need for game data to transfer (college campuses sometimes have this issue, as can game company businesses if an inexperienced fool is running the IT department)
Jerks doing a Denial of Service attack on the servers.
Jerks abusing a game-crashing glitch in-game (i.e.: the people who emoted when dead, even though they know it'd crash an entire Zone #)

What we really need to investigate this topic:

The IP address of the Live server(s) for Champions Online
More people sharing their paths to the Cryptic server
Cryptic to recognize this is an issue

Ideally we need a better network test tool provided by Cryptic with an upload feature so Cryptic can get mass collection of information about internet network issues with people connecting to their servers.

thatcursedwolf wrote: »

Run the trace route of your choice when you get a server not responding error. Then you might be able to see what hop is giving you trouble.

This is excellent advice.

themightyzenith · December 2013

It's just pretty much unplayable for a lot of us at the moment. No problems with my PC or internet connection. Only happens when playing champs. The lag and rubberbanding are ridiculous :mad:

aiqa · December 2013

agentnx5 wrote: »

The IP address of the Live server(s) for Champions Online

Which is 208.95.184.244.

And I would suggest using pathping. A trace route is, like the name implies, to figure out what route is taken to reach a certain ip, not to test for package loss.

zedbrightlander1 · December 2013

aiqa wrote: »

Which is 208.95.184.244.

And I would suggest using pathping. A trace route is, like the name implies, to figure out what route is taken to reach a certain ip, not to test for package loss.

If you put - 208.95.184.244 - into Google, you find this page first. LOL

aiqa · December 2013

zedbrightlander1 wrote: »

If you put - 208.95.184.244 - into Google, you find this page first. LOL

Just run wireshark for a bit while the game is running.

nbkxs · December 2013

I was getting disconnected sometimes 100+ times a day for a week straight a couple weeks back. But it just magically resolved itself. I couldn't figure out what was causing it. I'd never, ever had problems like that before, and I've not had any since. I think it's honestly related to certain aura stacking. Some sort've error when certain combos appear near you in a certain fashion. That's when it started happening for me, was after the auras started to become widespread.

XS

Unknown · December 2013

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Unknown · December 2013

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agentnx5 · December 2013

I'm getting this issue now too...

****!

Randomly getting anywhere from 1000 ms to 16000 ms lag spikes. Enough to get you killed in combat to even common bosses or master villain enemies, pretty pathetic.

Running tests on my end (including pathping to 208.95.184.244) doesn't seem to reveal much.

And btw, for my system:

Running at ~90 to 60 frames per second, stable. Even in combat.
Memory is around 800MB-ish for this application according to /showmem
/netgraph 1 reveals my ping to be about 40 ms to 60 ms normally, but occasionally I get wrecked by a MEGA LAG SPIKE OF DOOM at completely random times
My firewall isn't blocking the critical ports this game needs, I tested it. (a good tool for that: http://portquiz.net )
I'm playing wired directly to the router which is wired to the cable modem. No wireless at all.
There is no other traffic on the router and I still get lag spikes.
I can disable ALL background internet traffic (and track it) and I still get lag spikes
I can load up any Steam game in my library and play it without lag. Load up Champions Online and I get lag.
I can't recall EVER having lag in this game (disconnects are something different, this is "server not responding" crap). This is a first.

sapphiechu · December 2013

(snipped earlier hops as they were fine)
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
9 67ms 11/ 100 = 11% 8/ 100 = 8% perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
10 60ms 3/ 100 = 3% 0/ 100 = 0% 208.95.184.244

From left to right:
Hop: the hop number, the higher being a later hop in the process
RTT: round trip time: How long in milliseconds the data takes to get to and then bounce back through that part of the test. The further along the hops, the slower it typically gets, and in all honesty, 60-70ms isn't exactly atrocious.
Lost/Sent: the comparison between outward and inward data sent and how much was lost in the transmission. Anything higher than 0% is not desired, and that 11/000 on the 216.52.61.78 IP address is not exactly glowing with reliability.

Judging by this, it would seem the connection BEFORE the CO server might be the issue, but I'm not a network engineer; I'm just making observations based on the above fragment of the test.

aiqa · December 2013

sapphiechu wrote: »

(snipped earlier hops as they were fine)
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
9 67ms 11/ 100 = 11% 8/ 100 = 8% perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
10 60ms 3/ 100 = 3% 0/ 100 = 0% 208.95.184.244

From left to right:
Hop: the hop number, the higher being a later hop in the process
RTT: round trip time: How long in milliseconds the data takes to get to and then bounce back through that part of the test. The further along the hops, the slower it typically gets, and in all honesty, 60-70ms isn't exactly atrocious.
Lost/Sent: the comparison between outward and inward data sent and how much was lost in the transmission. Anything higher than 0% is not desired, and that 11/000 on the 216.52.61.78 IP address is not exactly glowing with reliability.

Judging by this, it would seem the connection BEFORE the CO server might be the issue, but I'm not a network engineer; I'm just making observations based on the above fragment of the test.

Yes that is what it tells you, and the 3/ 100 = 3% | part tells you it is that connection that is acting up. So that is ISP problems on CO's part (again).

For reference, I have not been having any connection issues:

Tracing route to 208.95.184.244 over a maximum of 30 hops

  0  10.0.1.59
  1  gwlogin.net [10.0.1.1]
  2  10.15.8.129
  3  212.142.56.165
  4  nl-ams05a-rd2-xe-2-1-2-2364.aorta.net [84.116.244.57]
  5  84.116.136.30
  6  213.46.182.18
  7  xe-3-0-0.bos10.ip4.tinet.net [141.136.109.138]
  8  internap-gw.ip4.tinet.net [77.67.77.54]
  9  border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
 10  perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
 11  208.95.184.244

Computing statistics for 275 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           10.0.1.59
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  gwlogin.net [10.0.1.1]
                                0/ 100 =  0%   |
  2  ---     100/ 100 =100%   100/ 100 =100%  10.15.8.129
                                0/ 100 =  0%   |
  3   11ms     0/ 100 =  0%     0/ 100 =  0%  212.142.56.165
                                0/ 100 =  0%   |
  4  ---     100/ 100 =100%   100/ 100 =100%  nl-ams05a-rd2-xe-2-1-2-2364.aorta.net [84.116.244.57]
                                0/ 100 =  0%   |
  5   19ms     0/ 100 =  0%     0/ 100 =  0%  84.116.136.30
                                0/ 100 =  0%   |
  6  ---     100/ 100 =100%   100/ 100 =100%  213.46.182.18
                                0/ 100 =  0%   |
  7  101ms     0/ 100 =  0%     0/ 100 =  0%  xe-3-0-0.bos10.ip4.tinet.net [141.136.109.138]
                                0/ 100 =  0%   |
  8   96ms     0/ 100 =  0%     0/ 100 =  0%  internap-gw.ip4.tinet.net [77.67.77.54]
                                0/ 100 =  0%   |
  9  ---     100/ 100 =100%   100/ 100 =100%  border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
                                0/ 100 =  0%   |
 10  ---     100/ 100 =100%   100/ 100 =100%  perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
                                0/ 100 =  0%   |
 11   98ms     0/ 100 =  0%     0/ 100 =  0%  208.95.184.244

Trace complete.

So it would seem these problems depend on the last few hops that are used before reaching the PW netwerk.

And Gradii, you put your windows username in your last post, you might want to remove that.

iamrune · December 2013

Ok, now I'm getting this weird super bad slideshow effect, and it's completely new to me, started last night.. FPS as low as 4.4!

C:\Users\Rune>pathping 208.95.184.244

Tracing route to 208.95.184.244 over a maximum of 30 hops

0 Rune-PC.domain.invalid [192.168.254.1]
1 192.168.254.254
2 h1.208.130.174.dynamic.ip.windstream.net [174.130.208.1]
3 h70.37.185.173.static.ip.windstream.net [173.185.37.70]
4 h80.57.189.173.static.ip.windstream.net [173.189.57.80]
5 h128.254.213.151.static.ip.windstream.net [151.213.254.128]
6 xe-1-0-2.ar3.dal1.gblx.net [64.209.110.213]
7 ae6-120G.ar7.DAL2.gblx.net [67.16.166.49]
8 te0-7-0-27.ccr21.dfw03.atlas.cogentco.com [154.54.14.17]
9 be2031.ccr21.dfw01.atlas.cogentco.com [154.54.7.45]
10 be2012.ccr21.mci01.atlas.cogentco.com [154.54.2.113]
11 be2157.ccr22.ord01.atlas.cogentco.com [154.54.6.118]
12 be2137.ccr21.bos01.atlas.cogentco.com [154.54.43.194]
13 te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
14 38.111.40.114
15 208.95.184.244

Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Rune-PC.domain.invalid [192.168.25
4.1]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.254.254
0/ 100 = 0% |
2 143ms 0/ 100 = 0% 0/ 100 = 0% h1.208.130.174.dynamic.ip.windstre
am.net [174.130.208.1]
0/ 100 = 0% |
3 148ms 0/ 100 = 0% 0/ 100 = 0% h70.37.185.173.static.ip.windstrea
m.net [173.185.37.70]
0/ 100 = 0% |
4 179ms 0/ 100 = 0% 0/ 100 = 0% h80.57.189.173.static.ip.windstrea
m.net [173.189.57.80]
0/ 100 = 0% |
5 164ms 0/ 100 = 0% 0/ 100 = 0% h128.254.213.151.static.ip.windstr
eam.net [151.213.254.128]
0/ 100 = 0% |
6 166ms 0/ 100 = 0% 0/ 100 = 0% xe-1-0-2.ar3.dal1.gblx.net [64.209
.110.213]
0/ 100 = 0% |
7 154ms 0/ 100 = 0% 0/ 100 = 0% ae6-120G.ar7.DAL2.gblx.net [67.16.
166.49]
0/ 100 = 0% |
8 186ms 0/ 100 = 0% 0/ 100 = 0% te0-7-0-27.ccr21.dfw03.atlas.cogen
tco.com [154.54.14.17]
0/ 100 = 0% |
9 177ms 0/ 100 = 0% 0/ 100 = 0% be2031.ccr21.dfw01.atlas.cogentco.
com [154.54.7.45]
0/ 100 = 0% |
10 187ms 0/ 100 = 0% 0/ 100 = 0% be2012.ccr21.mci01.atlas.cogentco.
com [154.54.2.113]
0/ 100 = 0% |
11 172ms 1/ 100 = 1% 1/ 100 = 1% be2157.ccr22.ord01.atlas.cogentco.
com [154.54.6.118]
0/ 100 = 0% |
12 171ms 0/ 100 = 0% 0/ 100 = 0% be2137.ccr21.bos01.atlas.cogentco.
com [154.54.43.194]
0/ 100 = 0% |
13 197ms 0/ 100 = 0% 0/ 100 = 0% te3-4.ccr01.bos06.atlas.cogentco.c
om [154.54.46.134]
0/ 100 = 0% |
14 179ms 0/ 100 = 0% 0/ 100 = 0% 38.111.40.114
0/ 100 = 0% |
15 186ms 0/ 100 = 0% 0/ 100 = 0% 208.95.184.244

Trace complete.

C:\Users\Rune>

Anyone able to tell me what any of this means?

It almost looks like Cogentco is trying to route me all the way to Boston and I'm in Houston, TX!

grengras · December 2013

I've been getting this same problem as the OP, we've both talked about it a lot in game since we're in the same sg. My problem occurs in the exact same place in the hop chain.

Since the Winter patch went live I have had the game give red 'SERVER NOT RESPONDING' messages in the middle of my screen hundreds of times, rubberband each time it happens. And some of the time I have the client close down. I've had to restart my client approximately 20 or 30 times since the patch went live.

It's not a graphics lag issue I believe because it happens even in regular alerts or inside missions which have had no changes done to them graphically.

I ran the pathping 6 times. Twice when I wasn't rubberbanding, and three times directly during a rubberbanding, and once right after a full client crash. When I am not rubberbanding at all the step for pw showed 3 lost sent packets. When it rubberbanded but did not lose connection I was seeing 10, 13, 11 loss rate on that step. When it full crashed a few minutes ago it read at 17 lost sent packets.

The proof is in the numbers. PWI Fix your isp please.

Here's the weird thing though... the OP and I don't usually crash at the same time. We've been in the same teams together and only one of us would be rubberbanding like crazy and it would switch out which of us it was. I can only recall one time when we both crashed at same time.

jonsills · December 2013

If it were on Cryptic's end, would one not expect both of you to get Server Not Responding at the same time? Or rubberbanding for everybody, like the bad old days in the Desert?

grengras · December 2013

You're quite right, I would have expected it to happen to both of us simultaneously. Hence why I said it was the weird thing that it seemed like we were having it happen in turns.

I 'think' I know what might be going on though. I think the ISP is only allowing a certain number of people during these times of lost packets and is randomly closing off some connections to make room for new people trying to connect.

If my suspicion is correct it's not the code itself that is messed up or the graphics, but rather that CO's ISP or its server cannot handle the number of people playing at once. In other words they don't have the hardware set up to handle a higher volume of players at once which occurs when there are less people working or at school and thus more people logging on to games for fun.

The only answer I don't have, if my theory is correct, would be the reason why it seems to affect certain people more often than others. Part of it could be that the OP and I are simply on more often so we have a higher chance of seeing it happen.

jennymachx · December 2013

If you're getting any "request timed out" messages or no ping values for certain addresses during the hops, depending on how you're doing your traceroute, then it's an issue with a third party server(s); the one(s) that your ISP use in its routing to Cryptic's servers. In this case it isn't Cryptic's fault, since everyone uses different routes depending on where they live in the world. If it's a problem with Cryptic's servers then it would affect everyone globally. Telling Cryptic to "fix their ISP" achieves absolutely nothing.

What can only be done is to contact your ISP, give them the traceroute results along with your network adapter configuration info (by using the "ipconfig /all" command in command prompt). Be sure that you're doing all pings and traceroutes directly from your modem, meaning disconnect your internet router and connect your PC directly to your modem. Tell your ISP that you're facing routing problems to Cryptic's address and tell them to use a different route if possible. What you can request from PW / Cryptic support is to try to contact those third-party companies handling the routing that are responsible for the failures.

By the way, Cryptic support has informed me in the past that Cogent is known to cause problems.

Unknown · December 2013

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jennymachx · December 2013

Some things you can do gradii:

1) Disconnect your router from your PC.
2) Connect your PC directly to your modem. Be sure to refresh your connection.
3) Go to command prompt (go to Windows Start Menu > Run > type "cmd").
4) Use the command ping 208.95.184.244
5) Use the command tracert 208.95.184.244

Do the exact same thing when connected to your router.

Copy and paste the results here. I'd like to see if there are any "request timed out" messages.

Unknown · December 2013

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thatcursedwolf · December 2013

gradii wrote: »

I don't have a setup like that. I use a wired fiber optic connection. so as far as I know it HAS to go from the optic cable to my translator box THEN to router THEN thru network cable to my PC. I'm not even using a wi fi network. everything's wired.

Bypass the router and plug directly into the ONT.

I just got my first SNR in quite some time and that was in a grab alert on the city hall map and then on the bank map. I fired off pathping but unfortunately did not do it in a cmd.exe window so when it finished I lost the results. So this is from 5 minutes after the pair of SNRs:

  6  xe-5-0-1.mpr1.msp1.us.above.net [208.184.53.225]
  7  ae3.cr1.ord2.us.above.net [64.125.20.78]
  8  ae6.cr1.lga5.us.above.net [64.125.24.33]
  9  xe-1-1-0.mpr3.bos2.us.above.net [64.125.25.41]
 10  208.184.110.70.IPYX-072053-002-ZYO.above.net [208.184.110.70]
 11  border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
 12  perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
 13  208.95.184.244

  6   21ms     0/ 100 =  0%     0/ 100 =  0%  xe-5-0-1.mpr1.msp1.us.above.net [208.184.53.225] 0/ 100 =  0%   |
  7   30ms     0/ 100 =  0%     0/ 100 =  0%  ae3.cr1.ord2.us.above.net [64.125.20.78] 0/ 100 =  0%   |
  8   49ms     0/ 100 =  0%     0/ 100 =  0%  ae6.cr1.lga5.us.above.net [64.125.24.33] 0/ 100 =  0%   |
  9   53ms     0/ 100 =  0%     0/ 100 =  0%  xe-1-1-0.mpr3.bos2.us.above.net [64.125.25.41] 0/ 100 =  0% |
 10   51ms     1/ 100 =  1%     1/ 100 =  1%  208.184.110.70.IPYX-072053-002-ZYO.above.net[208.184.110.70] 0/ 100 =  0%   |
 11   55ms     0/ 100 =  0%     0/ 100 =  0%  border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104] 1/ 100 =  1%   |
 12   61ms     1/ 100 =  1%     0/ 100 =  0%  perfectworldent-4.border11.bsn.pnap.net [216.52.61.78] 0/ 100 =  0%   |
 13   58ms     1/ 100 =  1%     0/ 100 =  0%  208.95.184.244

I did run into a SNR while playing NWO earlier this evening as well. First one in CO in quite some time and I'm on most evenings.

iamrune · December 2013

Let me try this again.. anyone able to help me from this info?

http://co-forum.perfectworld.com/showpost.php?p=3846261&postcount=32

Also just now did a Ping and a tracert.. and the ping is great, but the tracert is terribad.

C:\Users\Rune>ping 208.95.184.244

Pinging 208.95.184.244 with 32 bytes of data:
Reply from 208.95.184.244: bytes=32 time=62ms TTL=112
Reply from 208.95.184.244: bytes=32 time=61ms TTL=112
Reply from 208.95.184.244: bytes=32 time=62ms TTL=112
Reply from 208.95.184.244: bytes=32 time=62ms TTL=112

Ping statistics for 208.95.184.244:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 61ms, Maximum = 62ms, Average = 61ms

C:\Users\Rune>tracert 208.95.184.244

Tracing route to 208.95.184.244 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.254.254
2 7 ms 6 ms 6 ms h1.208.130.174.dynamic.ip.windstream.net [174.13
0.208.1]
3 7 ms 7 ms 7 ms h70.37.185.173.static.ip.windstream.net [173.185
.37.70]
4 17 ms 17 ms 16 ms h80.57.189.173.static.ip.windstream.net [173.189
.57.80]
5 15 ms 15 ms 15 ms h128.254.213.151.static.ip.windstream.net [151.2
13.254.128]
6 * 15 ms 15 ms xe-1-0-2.ar3.dal1.gblx.net [64.209.110.213]
7 15 ms 15 ms 17 ms ae6-120G.ar7.DAL2.gblx.net [67.16.166.49]
8 76 ms 76 ms 76 ms te0-7-0-27.ccr21.dfw03.atlas.cogentco.com [154.5
4.14.17]
9 47 ms 64 ms 65 ms be2032.ccr22.dfw01.atlas.cogentco.com [154.54.6.
53]
10 148 ms 67 ms 67 ms be2010.ccr22.mci01.atlas.cogentco.com [154.54.46
.217]
11 76 ms 74 ms 76 ms be2157.ccr22.ord01.atlas.cogentco.com [154.54.6.
118]
12 69 ms 68 ms 69 ms be2138.ccr22.bos01.atlas.cogentco.com [154.54.43
.202]
13 62 ms 63 ms 62 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 77 ms 71 ms 71 ms 38.111.40.114
15 62 ms 62 ms 62 ms 208.95.184.244

Trace complete.

C:\Users\Rune>

It still looks like cogentco.com is routing my internet connection all the way to the wrong coast or something. 15 hops to Cryptic, used to be 6 or 7.. anyone?

Unknown · December 2013

This content has been removed.

aiqa · December 2013

iamrune wrote: »

Let me try this again.. anyone able to help me from this info?

http://co-forum.perfectworld.com/showpost.php?p=3846261&postcount=32

Also just now did a Ping and a tracert.. and the ping is great, but the tracert is terribad.

Neither the pathping, ping or tracert show any problems. The slightly high latency in the pathping output is caused by your own ISP.
A difference in routing should not cause any problems, unless it is paired with an increase in latency/jitter or package loss.

thatcursedwolf · December 2013

gradii wrote: »

not comfortable fooling with that.

If you have a neighbor's wireless you could use I'd try that.

If you're getting hundreds of SNRs a day and others aren't some of your hardware may be making the situation worse for you.

I'm on quite regularly between 6pm central through 10pm and last night was the first SNRs I've had in a couple of weeks. Last night was also the first time in a couple of weeks I had done any grab alerts and the both happened on those maps. Lots of Clarence runs as well as Finkle alerts, no issues during them.

Unknown · December 2013

This content has been removed.

thatcursedwolf · December 2013

gradii wrote: »

thing is others ARE. haven't you seen the posts from people on this thread complaining about the same problem I have?

remember nothing has changed recently with my software or hardware. and I NEVER used to have any ANY issues like this.

I think I counted four others stating the 100's of times a day level.

Basic trouble shooting is a process of elimination.

Ruling out your equipment is a step in that process.

savagefist · December 2013

I haven't experienced disconnects but I am experiencing lag in the past week. It doesn't matter where I am, MC, an Alert or in a mission. My characters jump around on the screen, sometimes my powers do not activate instantly, foe HP does not reflect decreasing health as I use a maintain power, etc. I hope it is just increased traffic congestion because of the holiday season. I certainly do not feel like playing when it acts up like this.

jonsills · December 2013

savagefist wrote: »

I haven't experienced disconnects but I am experiencing lag in the past week. It doesn't matter where I am, MC, an Alert or in a mission. My characters jump around on the screen, sometimes my powers do not activate instantly, foe HP does not reflect decreasing health as I use a maintain power, etc. I hope it is just increased traffic congestion because of the holiday season. I certainly do not feel like playing when it acts up like this.

That can be the result of increased traffic, yes. Another thing that can affect it (due to the way CO allocates resources) is if your HUD is still set to always display the names of all the other characters. It tries to set aside sufficient resources to do so for everyone in your zone, which can really drag down your performance.

Also, if you're involved in one of the big fights (Clarence, say, or the Mega-D), all the particle effects on the screen can slow you down. There are some tricks to help deal with this, if necessary.

As a side note, while I haven't had any Server Not Responding (or disconnects) on CO, it's common in STO, especially during loading screens...

savagefist · December 2013

jonsills wrote: »

That can be the result of increased traffic, yes. Another thing that can affect it (due to the way CO allocates resources) is if your HUD is still set to always display the names of all the other characters. It tries to set aside sufficient resources to do so for everyone in your zone, which can really drag down your performance.

Also, if you're involved in one of the big fights (Clarence, say, or the Mega-D), all the particle effects on the screen can slow you down. There are some tricks to help deal with this, if necessary.

As a side note, while I haven't had any Server Not Responding (or disconnects) on CO, it's common in STO, especially during loading screens...

I've played some large fights in the previous weeks with no issues and I never had to mess with the HUD on my main computer. On my laptop, sure. But I already noted it happens anywhere, such as in a mission where I would also like to add I am alone. No viruses, plenty of resources, I turn off any cloud services and use a game booster to turn off extra Windows services not that it ever really made any noticeable difference before. I just did the pathping noted in this thread as well and there are no packet losses. This current rig has handled CO, CoH, Secret World, WoW, etc for years and more recently GW2, Rift and SWTOR with no issues. We'll see in a week or two but it blows that this may not be alleviated until my vacation is over. And at this point, I'm not blaming Perfectworld. If it continues for a month, I will raise hell then. Just backing up the OP that not all seems kosher atm, whatever the cause.

jaazaniah1 · December 2013

FWIW I haven't been experiencing any lag or disconnects the last couple weeks, but I'm only on a couple hours a day, so maybe I'm just missing the fun?

gradii wrote: »

thing is others ARE. haven't you seen the posts from people on this thread complaining about the same problem I have?

remember nothing has changed recently with my software or hardware. and I NEVER used to have any ANY issues like this.

thatcursedwolf · December 2013

Which launchers are people using? [Steam|Arc|Original]

I'm using Steam.

Games been unplayable for a week now. when are they fixing the disconnects?!

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