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Random Disconnects

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  • taintedmesstaintedmess Posts: 446 Arc User
    edited July 2013
    chaelk wrote: »
    I can only log in through Mozilla, it won't even work the login button on internet explorer.

    similar to my problem though I was using firefox would not let me click on the login button had to switch to chrome which has my password remembered and logged in without need of me clicking the button. I do seem to be missing the normal graphics at the top as well on both browsers.

    Also just trying the game again im in but have lost the 5 mins or so I managed to get on earlyer gear i sold is back and everything weird
  • thepaulusthepaulus Posts: 1 Arc User
    edited July 2013
    I'm having this server DC issues as well, couldn't even browse the Z-store without getting booted back to the login screen.

    At first I thought it was that character, as I haven't played with it for quite some time, so I rolled a new character and ran through the tutorial zone at a leisurely pace without any trouble.

    As soon as I got back to MC I started getting kicked off the server again, took me far longer to keep logging back in then it did to go to the powerhouse and get my new powers :P

    I'm going to try STO and Neverwinter and see if I'm getting this issue over there as well. Wish me luck!

    Edit: It isn't just during zone transitions when I'm being disconnected - I'm also getting DC when I'm in the zone, either browsing the Z-store (as mentioned above) or just standing around.
  • theravenforcetheravenforce Posts: 7,140 Arc User
    edited July 2013
    Just got kicked off LIVE server.

    Is there any word on what is causing this and what they are doing to resolve these issues?
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited July 2013
    jaazaniah1 wrote: »
    Seems strange that no one from Cryptic is saying anything on the Supper News Network. Seems important enough for some kind of message there.

    The problem is in players side. No reason to announce something Cryptic has nothing to do with.
    :cool:
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  • taintedmesstaintedmess Posts: 446 Arc User
    edited July 2013
    Just got kicked off LIVE server.

    Is there any word on what is causing this and what they are doing to resolve these issues?

    Yup me to had been running along fine as well seems to be as more people logged in as when i first came on there was no one around.
  • zolton34zolton34 Posts: 22 Arc User
    edited July 2013
    flyingfinn wrote: »
    The problem is in players side. No reason to announce something Cryptic has nothing to do with.
    :cool:

    I would love to know how this is players side when multiple people are being disconnected randomly. It may not seem as wide spread and part of that reason is not many people post on these forums. Normally i have no problem but today i am being disconnected so much it is no longer funny. the only place i have not been dced from yet is the starting zone.....but not much to do there any way.

    I certainly hope they are going to get this fixed as it is becoming well above ridiculous at this point. And i just upgraded to gold last night as well and have yet to even begin enjoying the game. Please do some thing to fix this.
  • roughbearmattachroughbearmattach Posts: 4,784 Arc User
    edited July 2013
    I got DCed three times today already. It was happening sporadically in past few days, but it is becoming more and more common.

    During a DC this morning, it seems everyone was kicked off and MC went down to one zone.

    Worth noting: Bullet Bound for Biselle worked.
    ___________________________________________________________

    Whoever you are, be that person one hundred percent. Don't compromise on your identity.
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited July 2013
    zolton34 wrote: »
    I would love to know how this is players side when multiple people are being disconnected randomly. It may not seem as wide spread and part of that reason is not many people post on these forums. Normally i have no problem but today i am being disconnected so much it is no longer funny. the only place i have not been dced from yet is the starting zone.....but not much to do there any way.

    I certainly hope they are going to get this fixed as it is becoming well above ridiculous at this point. And i just upgraded to gold last night as well and have yet to even begin enjoying the game. Please do some thing to fix this.

    It's most likely people that are disconnected are the same ones that somehow managed to farg up with their banks so PW is unanble to charge money for their subscriptions.
    ...
    (Do not take this seriously)
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  • jaazaniah1jaazaniah1 Posts: 5,544 Arc User
    edited July 2013
    That was a ref to the problems many people have had with their subscriptions failing to renew/go through and Cryptic billing claiming it was the fault of the players' banks, not anything to do with the Crytpic billing system.
    zolton34 wrote: »
    I would love to know how this is players side when multiple people are being disconnected randomly.
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  • zolton34zolton34 Posts: 22 Arc User
    edited July 2013
    flyingfinn wrote: »
    It's most likely people that are disconnected are the same ones that somehow managed to farg up with their banks so PW is unanble to charge money for their subscriptions.
    ...
    (Do not take this seriously)

    I've made no mistakes with my bank..........and my rig i play on may not be top of the line but it is more then enough to handle CO...........and i have an always on high speed cable internet that connects perfectly online to jp servers over half way around the world so it is definitely not on my end if some thing is messed up it is server side not client side.
  • zolton34zolton34 Posts: 22 Arc User
    edited July 2013
    jaazaniah1 wrote: »
    That was a ref to the problems many people have had with their subscriptions failing to renew/go through and Cryptic billing claiming it was the fault of the players' banks, not anything to do with the Crytpic billing system.

    I saw no mention of that in this thread at all >_< And the thread clearly says "Random Disconnects" so seeing no reference to billing any where in this thread i do not understand how billing appeared here at all >_<
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited July 2013
    Maybe the whales singing is causing some problems on undersea cabels and distrupting the signals between PWs serverhives and the Cryptic broadcasting satellites.
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  • jaazaniah1jaazaniah1 Posts: 5,544 Arc User
    edited July 2013
    What, you don't spend hours each day reading through all the forum posts!:smile: Problems with subscriptions have been an issue for a month now. On top of that we now have the DC and related. Not good with a major weekend approaching!
    zolton34 wrote: »
    I saw no mention of that in this thread at all >_< And the thread clearly says "Random Disconnects" so seeing no reference to billing any where in this thread i do not understand how billing appeared here at all >_<
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  • zolton34zolton34 Posts: 22 Arc User
    edited July 2013
    jaazaniah1 wrote: »
    What, you don't spend hours each day reading through all the forum posts!:smile: Problems with subscriptions have been an issue for a month now. On top of that we now have the DC and related. Not good with a major weekend approaching!

    I meant in this topic not on the forums...i am aware of the billing problem.........but no mention of it was made in this topic which is why i said so. And again i keep getting disconnected....this is beyond getting old now.
  • duskenradholm#2484 duskenradholm Posts: 20 Arc User
    edited July 2013
    I foresee one of three reasons for this.

    1) Someone's attacking the Mill City server database.

    2) Something on the server-side has destabilized, either hardware or software.

    3) Someone server-side is being a ****.
  • mrinfinitummrinfinitum Posts: 59 Arc User
    edited July 2013
    I was fine last night and this morning up until someone logged into MC, and over zone chat asked if "they had fixed the random disconnects that were happening as of late"?
    and <<poof>>...server not respond for 6.4 secs roughly, and out to login...

    Then when try to log back in once chose same character, load was indescribably slow...
    SO, I kill the game process and try again...loads right in at normal rate, BUT once logged into Ren Center and see my alt? Server not responding for about 6.5 secs again and <<Bam>> back to login... repeated process with a couple different alts now =/
    (and I'm silver so can only wonder, not really complain) :confused:
  • atringatring Posts: 233 Arc User
    edited July 2013
    zolton34 wrote: »
    I meant in this topic not on the forums...i am aware of the billing problem.........but no mention of it was made in this topic which is why i said so. And again i keep getting disconnected....this is beyond getting old now.

    It would seem that your sense of humor has experienced a glitch, as well. Try turning it off and back on again.
    ***************


    Part of the problem since December, 2012.
  • mrinfinitummrinfinitum Posts: 59 Arc User
    edited July 2013
    and then game appears fine when I log back in after last post...
    Stays good for what, about 35 mins?
    Then just hits 6.5 sec server not respond and drop to login...sad =/
  • roughbearmattachroughbearmattach Posts: 4,784 Arc User
    edited July 2013
    Happening again.
    ___________________________________________________________

    Whoever you are, be that person one hundred percent. Don't compromise on your identity.
  • nextnametakennextnametaken Posts: 2,212 Arc User
    edited July 2013
    Yep just saw some chat in zone about it happening, then a minuite later I was hit by it.
    The character that got disconnected, is showing not played in five days, when it was just played today. Some data didn't get back to the server at all?

    Right now I'm loading that character back in to MC, its taking forever.
    As in it stopped at about 5% and is stuck.

    There it goes.
    I just lasted about 2 minutes to hear everyone rage in Zone chat about being disconnected.
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited July 2013
    NW Gateway is down or in maintanance.
    Coincidence?
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  • huzanfursthuzanfurst Posts: 1 Arc User
    edited July 2013
    Absolutely no way I'm going to pay for this steaming turd. Nothing but non-stop DC's (which NEVER happened to me with CoH/V). I check the forums and find it's been going on for a week with no interest in fixing, and on top of that this company is going to mess up a subscription and then blame the bank for their error?

    Damn you SonyOL! Bring back CoH!
  • taintedmesstaintedmess Posts: 446 Arc User
    edited July 2013
    flyingfinn wrote: »
    It's most likely people that are disconnected are the same ones that somehow managed to farg up with their banks so PW is unanble to charge money for their subscriptions.
    ...
    (Do not take this seriously)

    Um life timer here if the start taking money from my bank the'll be hell to pay.
  • taintedmesstaintedmess Posts: 446 Arc User
    edited July 2013
    huzanfurst wrote: »
    Absolutely no way I'm going to pay for this steaming turd. Nothing but non-stop DC's (which NEVER happened to me with CoH/V). I check the forums and find it's been going on for a week with no interest in fixing, and on top of that this company is going to mess up a subscription and then blame the bank for their error?

    Damn you SonyOL! Bring back CoH!


    A week? really seems more like 3 maybe 4 days at a stretch

    as to NEVER happened to me with CoH/V maybe not they just had a prolonged period of mass rubber banding meaning you could travel the length of atlas park only ti find your self sling shotted back to where you loaded in. Or lets not forget the sudden damage spike as the server realised your getting hit and applys all the damage in one go causing insta death and then giving you XP debt. Oh yea CoH was shineing example of server/network stability,
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited July 2013
    Um life timer here if the start taking money from my bank the'll be hell to pay.

    Would it be a surprise if they start taking the money? Concidering all the hulabaloo that's going on right now?
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  • roughbearmattachroughbearmattach Posts: 4,784 Arc User
    edited July 2013
    The disconnects occur mostly in Millenium City instances, it seems.
    ___________________________________________________________

    Whoever you are, be that person one hundred percent. Don't compromise on your identity.
  • solxd7solxd7 Posts: 1
    edited July 2013
    Its only the city, places like Monster Island is safe.
  • nemez1snemez1s Posts: 20 Arc User
    edited July 2013
    same problem here, hope it will get fixed by tomorrow..
    [SIGPIC][/SIGPIC]

    Any mauritian ingame, contact me tnx. @nemez1s
  • theravenforcetheravenforce Posts: 7,140 Arc User
    edited July 2013
    The disconnects occur mostly in Millenium City instances, it seems.
    solxd7 wrote: »
    Its only the city, places like Monster Island is safe.

    On the bright side it will give people a reason to go to places like Vibora Bay lol
  • roughbearmattachroughbearmattach Posts: 4,784 Arc User
    edited July 2013
    Another issue that cropped up during disconnects today: Some of my controls settings, the ones that you click On or Off for, switched back to default.

    Grrr
    ___________________________________________________________

    Whoever you are, be that person one hundred percent. Don't compromise on your identity.
  • roughbearmattachroughbearmattach Posts: 4,784 Arc User
    edited July 2013
    Just got DCed from Monster Isle. Population had gone up during this mess--so maybe it is related to the number of people in an instance.
    ___________________________________________________________

    Whoever you are, be that person one hundred percent. Don't compromise on your identity.
  • greyerskiesgreyerskies Posts: 60 Arc User
    edited July 2013
    Just got DCed from Monster Isle. Population had gone up during this mess--so maybe it is related to the number of people in an instance.
    Me too.

    So we're pretty much back to "unplayable."
  • thundergearincthundergearinc Posts: 12 Arc User
    edited July 2013
    I wanted to try out this game, is the tutorial save or does it DC as well :frown:
  • flamingbunnymanflamingbunnyman Posts: 2,035 Arc User
    edited July 2013
    disconnected.png
    _________________________________________________
    @flamingbunnyman in game. Formerly @Roderick in City of Heroes.
  • thundergearincthundergearinc Posts: 12 Arc User
    edited July 2013
    errr maybe it's got to do with the ARC thing that's new.....

    hmmm..
    source:
    http://co-forum.perfectworld.com/showthread.php?t=230021
  • taintedmesstaintedmess Posts: 446 Arc User
    edited July 2013
    flyingfinn wrote: »
    Would it be a surprise if they start taking the money? Concidering all the hulabaloo that's going on right now?

    Probably not tho as they dont have any credit or debt card details for me it would certainly be intresting
  • pallihwtfpallihwtf Posts: 677 Arc User
    edited July 2013
    We had a hot tub party in Penthouse. Penthouse zones were fine :smile: :biggrin:

    [SIGPIC][/SIGPIC]
    @Pallih in game
  • sistersiliconsistersilicon Posts: 1,687 Arc User
    edited July 2013
    pallihwtf wrote: »
    We had a hot tub party in Penthouse. Penthouse zones were fine :smile: :biggrin:

    So the only thing anybody can do right now is hang around in each other's hideouts...

    /waits nine months
    Choose your enemies carefully, because they will define you / Make them interesting, because in some ways they will mind you
    They're not there in the beginning, but when your story ends / Gonna last with you longer than your friends
  • roughbearmattachroughbearmattach Posts: 4,784 Arc User
    edited July 2013
    No, instanced missions are working fine, and zones with few people are working well.
    ___________________________________________________________

    Whoever you are, be that person one hundred percent. Don't compromise on your identity.
  • jaazaniah1jaazaniah1 Posts: 5,544 Arc User
    edited July 2013
    I tried doing the desert crisis yesterday and had the same problems as in MC with disconnects and so on.
    No, instanced missions are working fine, and zones with few people are working well.
    JwLmWoa.png
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  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited July 2013
    NetOps and engineering is looking into this, I'll update when I know more...
  • edited July 2013
    This content has been removed.
  • mensarmensar Posts: 294 Arc User
    edited July 2013
    Most people in the game are having this issue right now..

    intermitten (but often) disconnects. Being dropped back to the login screen.

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  • kojirohellfirekojirohellfire Posts: 2,075 Arc User
    edited July 2013
    It happened to me three times while I was in the Canadian Wilderness.
  • cakesarepiezcakesarepiez Posts: 1 Arc User
    edited July 2013
    I keep disconnecting in the game and getting so much costume slots I didnt even pay, I just joined a supergroup then I GOT disconnected and got 4 costume slots. :eek:
  • gamakytegamakyte Posts: 105 Arc User
    edited July 2013
    Just thought Id add to the feedback on this.

    For the last 4 days Ive had super lag issues in MC, Canada, Lemuria and MI

    Today in MI it crashed on me once and lost connection twice.

    Is this because I posted my .... poor costumes in the costume thread? :rolleyes:
    _________________________________
  • elenahallelenahall Posts: 28 Arc User
    edited July 2013
    If I have to make a blind guess here it seems like the characters position when coming out from alerts isn't updated properly ..ie. making the game kick you because you're somewhere else clientwise than serverwise ..

    Going to your hideout helps .. well temporarily as does likely any other update of your position (switching zones teleporting with teammate teleports)

    I'm sure alerts are affected when you get out they don't seem to update properly .. not sure about every other zone update.

    I'm also not sure if its just coming from somewhere ending up in MC or if its coming from a specific zone (like alerts) going anywhere else is triggering it, but from what I've experienced and heard so far only MC seems to be affected, making it a good idea trying not to zone into MC

    This by the way would also explain the sometimes long loading time you experience, the game might think you have a corrupt position (which you likely really do) and updates some of the map data once more to 'repair' things .. but as it seems to be a code bug or server sided issue you instantly get the same problem again

    <WORKAROUND>

    EDIT2 (for a better read up):

    Millennium City instances (the main city) is currently bugged or corrupted. If you are there you will get disconnected. To avoid getting disconnects every few seconds do not zone into Millennium City, stay in Canada, Desert, Monster Island or any instanced zone you're currently in.

    If you are already inside MC with your character or just coming out from an Alert going into MC, get to your Hideout as fast as possible and don't move around a lot. From there you can switch over to MC take a few steps and then switch back to your hideout. As long as you dont travel too far in MC or stay too long you should slowly, step by step get to the Jet or some other place to zone out of MC completely.

    Thanks to Ophan for the hideout trick :)
  • thebuckeyethebuckeye Posts: 814 Arc User
    edited July 2013
    well Happy Patch day everybody...the rolling disconnects are back I've been dumped back to the Login Screen 4 times in as many minutes so far....
  • meedacthunistmeedacthunist Posts: 2,961 Arc User1
    edited July 2013
    elenahall wrote: »
    If I have to make a blind guess here it seems like the characters position when coming out from alerts isn't updated properly ..ie. making the game kick you because you're somewhere else clientwise than serverwise ..

    Going to your hideout helps .. well temporarily as does likely any other update of your position (switching zones teleporting with teammate teleports)

    I'm sure alerts are affected when you get out they don't seem to update properly .. not sure about every other zone update.

    I'm also not sure if its just coming from somewhere ending up in MC or if its coming from a specific zone (like alerts) going anywhere else is triggering it, but from what I've experienced and heard so far only MC seems to be affected, making it a good idea trying not to zone into MC

    This by the way would also explain the sometimes long loading time you experience, the game might think you have a corrupt position (which you likely really do) and updates some of the map data once more to 'repair' things .. but as it seems to be a code bug or server sided issue you instantly get the same problem again

    EDIT: ok it really seems to be an issue with MC instances .. so no worries going into alerts, but worries going back to MC if you are in MC get out slowly step by step, switching to Hideouts in between.

    You can safely go to alerts and stuff from MI or other main instances as long as you stay away from MC


    Very likely. I had disconnects either when using travel powers, or right after travelling. Lasted ingame for longer when toon was staying in place.
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