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Having Trouble Logging In?

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  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited April 2012
    Dunno, works for me just fine. What page is it bringing you to?

    http://www.champions-online.com/frontpage
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited April 2012

    And you're sure you're logged out of the website? Cause that's what happens when I'm logged in, the reset link takes me to the main page. When when I'm logged out it takes me to the password reset page.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Wow that was incredibly frustraiting. I never received my password reset emails. i tried resetting my password literally 20 times or more and none of them ever reached my inbox or spam folder. I use an old rocketmail account which got bought out by yahoo. So even though i sign into yahoo mail you can still send mail through rocketmail. I'm assuming by how other posters were saying the reset emails were being filtered even before it got to their mailbox or thrown into their spam folder that these emails were being filtered somewhere a long the way to me. I couldn't even make a support ticket since i couldn't log in my account to check it. Finally i made a ticket through PWE and after 4-5 days i was finally about to resolve the issue. It wasn't until a escalated support agent manually reset my password and sent me a temporary one that i was able to log in and reset my password.

    I know you're trying to protect our security and all cryptic but DAMN... that took forever to work out. I'll be changing my email address on my account to "hopefully" avoid this kind of issue in the future.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    And you're sure you're logged out of the website? Cause that's what happens when I'm logged in, the reset link takes me to the main page. When when I'm logged out it takes me to the password reset page.
    Yup, this isn't my first rodeo ;)
    I'm installing a new video card this weekend.
    We'll see if the new driver updates change this, i'll let you know :cool:
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Yup, this isn't my first rodeo ;)
    I'm installing a new video card this weekend.
    We'll see if the new driver updates change this, i'll let you know :cool:

    I know. Honestly, I'm not trying to be snarky, just helpful.

    You could also try using a different browser, that might work.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    I know. Honestly, I'm not trying to be snarky, just helpful.

    You could also try using a different browser, that might work.

    I know, i'm an expert at reading between the lines with @The_Last (I can easlily read your level of snark :p )

    I did try a few other browsers already, still same problem.

    But guess what? :confused:
    When i finally got my Radeon HD 5850 fixed/returned yesterday and upgraded to the 12.4 drivers (to fix the Anti-Aliasing problem) this problem/bug went away :D

    Now that one surprised me :eek:


    NOTE: StormShade, please take note of this workaround/fix and post it somewhere usable?
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Caine Caine its a pain..
    I tried it for days
    and only saw rain
    [using ms ie8]bling
    was not great

    then i took mail address link to word pad cut/paste to Google same thing no hotlink until i put it
    from wordpad back to a chatirc.it was very quick then for google to convert

    戦士 こうもり/蝙蝠


    I had to resubmit many times because of 4 hour window it bounced me back to log in box until i cut/paste
    last week.. 2.5 days of the Sad Panda was enough.. 8 mails no hotlinks on them or resets like gamespy does it .. this way had more security .. Even entering all cryptic addresses in contacts MS security flagged first message as potential risk and suspicious..
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    I know, i'm an expert at reading between the lines with @The_Last (I can easlily read your level of snark :p )

    I did try a few other browsers already, still same problem.

    But guess what? :confused:
    When i finally got my Radeon HD 5850 fixed/returned yesterday and upgraded to the 12.4 drivers (to fix the Anti-Aliasing problem) this problem/bug went away :D

    Now that one surprised me :eek:


    NOTE: StormShade, please take note of this workaround/fix and post it somewhere usable?

    Well, no clue then. But glad you got it working.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2012
    Huh?

    Did someone call me?

    No?

    *Shrugs and leaves*
  • deathsentry2012deathsentry2012 Posts: 149 Arc User
    edited March 2013
    Keep timing out reaching login server, was fine before
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited March 2013
    Thanks everyone for posting about this -- I've verified I can't log in, the NetOps guys are getting the servers back up. Thanks for your patience!
  • deathsentry2012deathsentry2012 Posts: 149 Arc User
    edited March 2013
    Thanks TT!!
  • jaundice151jaundice151 Posts: 1 Arc User
    edited April 2013
    I'm sad to hear that the cispa bill has passed. I know that sopa has been in place for a while. I am informing you that if anymore such bill are passed I will be forced to cancel all of my accounts with you without hope of reinstatement.:mad::mad::mad:
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited April 2013
    'This is not the Bill you're talking about.'
    *MagicFingerWave*
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  • kenpojujitsu3kenpojujitsu3 Posts: 1,320 Arc User
    edited April 2013
    I'm sad to hear that the cispa bill has passed.

    CISPA did not pass. It passed in the House only...
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  • jonsillsjonsills Posts: 6,318 Arc User
    edited April 2013
    CISPA did not pass. It passed in the House only...
    Died in the Senate. I understand Feinstein wants to introduce it again - I guess she's hoping that if she puts the bill out there enough times, we'll shrug and let her have her way.

    I sincerely hope she's wrong.
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  • bluhmanbluhman Posts: 2,410 Arc User
    edited April 2013
    How to block a user with μblock:
    forum.arcgames.com##.Comment:has(.CommentHeader:has-text(username))
    
  • xcaligaxxcaligax Posts: 1,096 Arc User
    edited April 2013
  • cellarrat33cellarrat33 Posts: 399 Arc User
    edited April 2013
    Same thing here.

    I guess CO just doesn't like me anymore.

    :confused:

    Hmm... I guess I can reclaim alot of hard drive space now.


    CellarRat33 :: formerly Bsquared

    ***
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  • bloodx13bloodx13 Posts: 217 Arc User
    edited April 2013
    wasnt getting that earlier today but i am now!! wonder what the cause is.
  • cellarrat33cellarrat33 Posts: 399 Arc User
    edited April 2013
    Apparently it's an issue with all PWI games. The NWO forums is fairly exploding with people having login issues.

    http://nw-forum.perfectworld.com/showthread.php?162831-Launcher-issues-Updated-here


    CellarRat33 :: formerly Bsquared

    ***
    "The great thing about glory unending is that it's dirt cheap!" - Tateklys
    From the Adventures of Thundrax (canadascott)
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  • retcon1retcon1 Posts: 7 Arc User
    edited April 2013
    bluhman wrote: »

    Ayup. [Aditional text to satify Cryptic's insane demand for longer posts]
  • meedacthunistmeedacthunist Posts: 2,961 Arc User1
    edited April 2013
    Not necessary with PWE, only with Cr*ptic ones. They share one login so when NWO login glitched all Cr*ptic games are screwed. :X

    How... Unsurprising. :P
  • bloodx13bloodx13 Posts: 217 Arc User
    edited April 2013
    seems they fixed the issue!!
  • skyburn1309skyburn1309 Posts: 26 Arc User
    edited April 2013
    Thanks everyone for posting about this -- I've verified I can't log in, the NetOps guys are getting the servers back up. Thanks for your patience!

    I'm still having this issue trying to get into Champions... Launcher fails with:

    "Cryptic Game Launcher has stopped working"

    Did the issue come back again? Something wrong with the account server?


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  • alka60alka60 Posts: 6 Arc User
    edited May 2013
    The same problems here for European players
  • somebobsomebob Posts: 980 Arc User
    edited May 2013
    Not necessary with PWE, only with Cr*ptic ones. They share one login so when NWO login glitched all Cr*ptic games are screwed. :X

    How... Unsurprising. :P

    Correct. It's the disadvantage of one central server for everything Cryptic related.

    And NW is currently suffering EXTREME OVERLOADS of players trying to play. Basically the playerbase is Denial of Service attacking their game trying to get in, and it's bringing EVERYTHING down in the process.

    They are shutting things down for NW for 4 hours today - people are praying that it fixes a lot of the queue problems (the not-popular one had a 15 THOUSAND player queue this morning - not kidding you) and/or the issues in general with how successful the game is.
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  • cayden20154cayden20154 Posts: 3 Arc User
    edited May 2013
    ok I can log in but I cant select Play when I choose a Character. and server status is up cause maintainence does not start until the 2nd of May. Whats going on
  • deathsentry2012deathsentry2012 Posts: 149 Arc User
    edited May 2013
    Was on earlier and now cannot log in
  • zedbrightlander1zedbrightlander1 Posts: 3,797 Arc User
    edited May 2013
    Was on earlier and now cannot log in
    Ditto. It keeps trying to update the auto-launcher but cannot. :frown:
    ZedBlock-200.jpg
  • bitmonkeyprime01bitmonkeyprime01 Posts: 2 Arc User
    edited May 2013
    i still can't log in.. anyone else still having this same issue?
  • digitaltwistdigitaltwist Posts: 80 Arc User
    edited May 2013
    Yes, I am still having this issue. Launcher lists server status as down but the site still claims its up. Apparently It's up enough to launch the game client, but not enough to log into my account to see my characters.
    __________________________________

  • agentgrantagentgrant Posts: 4 Arc User
    edited May 2013
    It is currently 0400 GMT Friday and I've been encountering problems for around three or four hours. At first I couldn't even get to log-in, but at this point the game seems to be unable to connect to the login server.
  • lolidropslolidrops Posts: 2 Arc User
    edited May 2013
    I can't log in either. It times out connecting to the login server.
  • toonsquadtoonsquad Posts: 11 Arc User
    edited May 2013
    Launcher lists server status as down but the site still claims its up.

    This is what I noticed too.

    I get a timeout from the login server every time I try to log in. No problems before tonight. Now is the first time I've tried logging in since the server maintenance this morning.
    "Every time a newb dings an angel gets its wings"
  • ussharringtonussharrington Posts: 32 Arc User
    edited May 2013
    I found this post from Dezstravus on the Super News Network regarding the temporary outage.

    dezstravus wrote: »

    # 1 5.2.13 - Temporary Outage
    Today, 08:03 PM

    Thank you SO MUCH for your patience during this outage.

    We have isolated the hardware failure and we are slowly bringing back all services, step by step, to ensure there are no more unexpected networking hardware issues.

    The portal-wide beta test launch of a new game (Neverwinter) is an extremely exciting time for us and we thank you again for your continued patience and support as we work out the issues during this testing period. Be assured that we are absolutely committed to launching an excellent game while maintaining our current network of games and would like to thank all of our committed players during this time.

    We'll have new hardware in place and us up, shined and secure, soon as we can. Thank you for being amazing, supportive players and helping spread the message while we get things resolved. We will keep you up to date as the situation progresses.

    Thank you,

    The Perfect World Team
  • toonsquadtoonsquad Posts: 11 Arc User
    edited May 2013
    Ha, thanks for pointing out that Temp. Outage post. Think it wasn't there when I was making mine.
    "Every time a newb dings an angel gets its wings"
  • cassianncassiann Posts: 7 Arc User
    edited May 2013
    Neverwinter is to blame for all of Cryptic's games not working.

    Good job on the while ONE server for all Cryptic team lots of foresight on that one Huh?
  • fewmetflamefewmetflame Posts: 10 Arc User
    edited May 2013
    Started about a half hour ago, has been variously unable to update the client, reach the account server, or reach the login server, depending on attempts to do anything.

    Incidentally, ALSO not able to download Neverwinter torrent, which incites me to suspect we have a stupid network issue again... but not on my end.
  • tongi02tongi02 Posts: 21 Arc User
    edited May 2013
    About ten mins ago I was DC'ed and now the Launcher won't even come up, Keeps saying there is no connection to the account...What's going on?:frown:
    [SIGPIC][/SIGPIC] Always move forward, even if it's one step at a time..
  • deathsentry2012deathsentry2012 Posts: 149 Arc User
    edited May 2013
    since maintenance this morning, can't login
  • jjwingjjwing Posts: 1 Arc User
    edited May 2013
    whenever i try to log on it just gets stuck on "connecting to login server" then it times out and brings me back to the login page, is anyone else getting this problem? if so has anyone found out how to fix it?
  • mholds1mholds1 Posts: 73 Arc User
    edited May 2013
    Yep, was online then lag, then white login screen , damn you update
  • blkscourge1blkscourge1 Posts: 10 Arc User
    edited September 2013
    Is the login sever broken today?
  • tessacohtessacoh Posts: 4 Arc User
    edited December 2013
    I'm having this question myself, I launch ARC and cannot log in to CO no matter what! No problem logging in to Neverwinter. Is something wrong with me, or the login server?
  • notyuunotyuu Posts: 1,121 Arc User
    edited March 2014
    again.....they broke it AGAIN

    I got some lag then DCed, after which i tried logging in again just to be told that I can't connect to the log in server, so i rebooted CO and now the launcher won't even start because it can't connect to the patch sever.

    why the hell did they have to break things now of all the damn times.

    either some trivial compensation(like 1 free key level of trivial) or better servers so that this doesn't happen again would be nice...but seriously this is the second time in three months this kind of thing has happened, what the hell is going on over there?
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  • baelogventurebaelogventure Posts: 520 Arc User
    edited March 2014
    /fake rant on

    I DEMAND ALL THE COMPENSATION. I WANT AT LEAST 10 VEHICLE TUNE-UP KITS AND 6 OF EACH RAMPAGE TOKEN IN COMPENSATION FOR YOUR SYSTEMS GOING OFF-LINE AND YOU LOSING MONEY!!

    YOU'RE CUTTING INTO MY LEISURE TIME WITH YOUR SERVICE BEING OFFLINE!!!

    DO EET NAAAAOW CRYPTIC!!!

    /fake rant off
  • thebuckeyethebuckeye Posts: 814 Arc User
    edited March 2014
    happy Friday everybody...
  • darkbashdarkbash Posts: 2 Arc User
    edited March 2014
    i demand free keys and free zen now
  • mrinfinitummrinfinitum Posts: 59 Arc User
    edited March 2014
    Really? Offline, any news yet?
    AND I WILL NOT demand anything though, yes, 2 free tokens from each rampage credited to my account would be VERY nice. :rolleyes:
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