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dragon helmet missing a second time and now anther piece missing as well

jasinblazejasinblaze Posts: 1,360 Arc User
edited April 2013 in Gameplay Bugs
during the 1st hipan alert: i got the dragon armor helmet and the hipan hat disappeared

later from a patch: the dragon Armor helmet disappeared and the hi pan hat reappeared

i got the dragon armor helmet again: now not only did it not unlock the helmet but the red banner dragon helmet is missing as well please fix this and don't make me have to reget an item a third time


submitted ticket# 1,407,955
Post edited by jasinblaze on

Comments

  • benevonbenevon Posts: 388 Arc User
    edited October 2012
    Same issue. I didn't even bother filing a ticket yesterday. The last time I did, I got a canned response telling me they couldn't replace items i accidentally destroyed or sold. The ticket said nothing about a missing item. Ticket system is useless.

    Please fix, I want my dragon helmet back after farming Hi Pan a second time.


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  • dajseldajsel Posts: 5 Arc User
    edited October 2012
    Same problem...
  • drannicdrannic Posts: 74 Arc User
    edited October 2012
    We are aware that the Dragon Helmet (and the Male Chest Layer) are not appearing in the Tailor. Thread The unlocks should be unlocking correctly, but can not be accessed in the tailor until the fix is updated to the server.
    Developer QA Tester
    Cryptic Studios
  • benevonbenevon Posts: 388 Arc User
    edited October 2012
    drannic wrote: »
    We are aware that the Dragon Helmet (and the Male Chest Layer) are not appearing in the Tailor. Thread The unlocks should be unlocking correctly, but can not be accessed in the tailor until the fix is updated to the server.

    Well thanks for the response Drannic. Is there an ETA on this fix or no?


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  • lordhavelocklordhavelock Posts: 2,461 Arc User
    edited October 2012
    This thread is relevant to my interests.

    /subscribed.
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  • neojin777neojin777 Posts: 100 Arc User
    edited October 2012
    drannic wrote: »
    We are aware that the Dragon Helmet (and the Male Chest Layer) are not appearing in the Tailor.

    The male chest armor works just fine, idk what you guys have been testing there.. The
    helmet that is supposed to unlock an actual armored helmet, unlocks an ugly cloth wizard
    thing in hats & helmets instead, is the only problem.
  • drannicdrannic Posts: 74 Arc User
    edited October 2012
    The fix was included with the latest push to LIVE this morning. If anyone still can not access the Dragon Armor Helm, please tell me!
    Developer QA Tester
    Cryptic Studios
  • jasinblazejasinblaze Posts: 1,360 Arc User
    edited October 2012
    thanks drannic, as usual :)
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited October 2012
    But now the Hi Pan hat is gone instead.
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  • aiqaaiqa Posts: 2,620 Arc User
    edited October 2012
    flyingfinn wrote: »
    But now the Hi Pan hat is gone instead.

    So we are pretty much back where we started, I wonder which one will un-unlock this time when the conflict gets resolved again. :rolleyes:
  • jasinblazejasinblaze Posts: 1,360 Arc User
    edited October 2012
    flyingfinn wrote: »
    But now the Hi Pan hat is gone instead.
    only gone for the male
    available for female with cloth and leather options now
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited October 2012
    jasinblaze wrote: »
    only gone for the male
    available for female with cloth and leather options now

    Whoopie-friggin-doo-diddlity-doo...

    Someone needs to be Gibbs Slapped for making mess of the character creation, even more than it allready is...
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  • drannicdrannic Posts: 74 Arc User
    edited October 2012
    *Facepalm

    Alright, looked at the Hi Pan Cloth Hat, and got the issue fixed. When I get my next build ill make sure both of these head pieces are working, correctly this time.
    Developer QA Tester
    Cryptic Studios
  • jasinblazejasinblaze Posts: 1,360 Arc User
    edited October 2012
    drannic wrote: »
    *Facepalm

    Alright, looked at the Hi Pan Cloth Hat, and got the issue fixed. When I get my next build ill make sure both of these head pieces are working, correctly this time.

    i know you guys are trying and dont have the manpower the job really needs.

    you could always make it up to us by adding cloth /leather textures to all the pieces that are metal only :)
  • rapierwhiprapierwhip Posts: 125 Arc User
    edited October 2012
    drannic wrote: »
    *Facepalm

    Alright, looked at the Hi Pan Cloth Hat, and got the issue fixed. When I get my next build ill make sure both of these head pieces are working, correctly this time.

    While you are fixing costumes, could you fix it so that players can actually USE the female superconductor chest piece that we bought with recognition tokens? Or is that just one of those "tough, ya pays yer money, ya takes yer chances" things even though it wasn't supposed to be a "chance" thing. When you buy it from the recog vendor, it is supposed to be usable. I know the geo exists, it can be seen very clearly on the female recog vendor.

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  • voiceoftemprusvoiceoftemprus Posts: 0 Arc User
    edited October 2012
    Any word on this, I am missing both Hi-Pan Hat and the Dragon Armor Helm.
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  • malvoumalvou Posts: 488 Arc User
    edited October 2012
    http://champions-online-wiki.com/wiki/Hi_Pan_Hat

    ^ THIS

    I have never ever unlocked this. I have the item in my inventory and it says that it's already unlocked.

    But it never has been used. It does not appear in my tailor, I do not own this hat. Please, fix it.

    The first Hi-Pan Alert made that item into Dragon Armor Helmet instead of Hi Pan's Hat.
    You have said it's been fixed many times, but the bug is still there.
  • flechusflechus Posts: 113 Arc User
    edited October 2012
    yep, this gets kinda annoying, specially when you ACTUALLY like the helmet and is a core piece in some of yout characters outfits...
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  • zer0x0nezer0x0ne Posts: 113 Arc User
    edited November 2012
    I assume this is still broken, because I can't find the helmet in the tailor and there's been no mention in the patch notes of yet another attempt at fixing it since the last time.

    Am I the only one missing it at this point, or have we just given up on this altogether?


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  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited November 2012
    Yup. It's missing.
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  • superalfgornsuperalfgorn Posts: 558 Arc User
    edited January 2013
    Hate to resurrect an old hread... but I still do not find the helmet in the search tool.

    Has it been fixed or not?
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  • jasinblazejasinblaze Posts: 1,360 Arc User
    edited January 2013
    look in head wear without going to hats category
  • inokisinokis Posts: 3 Arc User
    edited February 2013
    Is this a Character or Account unlock?
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited February 2013
    All costume pieces are account wide unlocks, except few bugged pieces in the Recognition vendors
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  • lunaw78lunaw78 Posts: 293 Arc User
    edited April 2013
    I don`t undestand why you guys are missing he Dragon Helmet because I din`t haved any problem with it! I can see it in the tailor and I can wear or not the helmet if I want! I don`t have such problems! Maybe the helmet is fixed now! :wink:
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