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Please take report Spam out

lotar295lotar295 Posts: 903 Arc User
edited January 2013 in Suggestions Box
Alright,Im just doing to make this thread to let PWE know just how much everyone hates the report spam feature,maybe if enough people say it on a suggestion thread,we may one day get that lousy report spam function taken off once and for all.

I'll start with this,

/signed to take it off
Post edited by lotar295 on
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Comments

  • klittyklitty Posts: 1,545 Arc User
    edited August 2012
    /signed to take it off

    It solves nothing and it's exploited to grief good customers :c


    =^ _ ^= Kitty Lives!
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited August 2012
    They are talking about the fix. So we're good.
    :rolleyes: (this is here so noone thinks i'm like serious...)

    And 'Take it down. Take it down now!'
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  • r9xchaosr9xchaos Posts: 533
    edited August 2012
    /signed to take it off


    atleast make it 30 mins ... and having a 2 hours protection or somethignliek that.. reallyOR

    just apply the chat mute at ZONE?
  • forutnefireforutnefire Posts: 477 Arc User
    edited August 2012
    /signed

    No compromise, other players should not be allowed to directly or indirectly control the game experience of another player. I refuse to pay for someone to tell me I can't talk with my friends.
    ~ Flare@Lectrohm (In-Game)

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  • klittyklitty Posts: 1,545 Arc User
    edited August 2012
    flyingfinn wrote: »
    They are talking about the fix. So we're good.
    :rolleyes: (this is here so noone thinks i'm like serious...)

    And 'Take it down. Take it down now!'

    I take you seriously :3 :redface:


    =^ _ ^= Kitty Lives!
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited August 2012
    That's like taking a bite from the apple from the Tree of Life.
    Nothing good comes from it.
    :wink:
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  • battybattybatsbattybattybats Posts: 777 Arc User
    edited August 2012
    Ignore should not automatically report as spam.

    Some people just want to be able to not hear the sellers or the rpers or the jokesters while not intending them any harm. Because some of us like some of that stuff and find other stuff disturbs our preferred gaming experience. Ignore should then be just for that one thing, ignoring.

    Reporting for spam should be a seperate button. All report as spams should be reviewed by a human to see if a genuine spamming did occur and where false should result in the reporter being the one banned.

    Reporting for offensive behaviour should also exist like on for example youtube where bullying and bigotry can be called out and dealt with.

    The system as-is has become a tool for cyber-bullying. PW has a duty-of-care to have a system in place where cyber-bullying can be dealt with rather than enabled by a system thats so easilly exploitable.

    Hire some IT folks in India, Give some cool thing to volunteers from the community paying them in in-game currencies or unlocks, there's lots of ways around the problem.

    The system as-is is broken. It needs reform.
    /signed
    ___________________________________
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    what diabolical mastermind
    was behind the devious brain-napping of
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  • vizzonevizzone Posts: 252 Arc User
    edited August 2012
    As someone who has been silenced TWICE unfairly for spam (When all I was doing was roleplaying and chatting normally), I support the removal of this system.

    Yes, yes, we know the Cryptic chat system is linked across all your games. But all it does in this one is lead to abuse and banning innocent people for a DAY because someone simply didn't like what they were saying. Players should not have that sort of power, ESPECIALLY since there are no negative repercurssions for filing Report Spam falsely. And people have confessed to doing it. And yet, they're able to gloat, and all the victims can do is watch, angry and unable to respond.

    And as stated, putting someone on ignore should NOT count towards a spam count. Sometimes you just don't want to hear someone. That doesn't mean you want them muzzled unfairly for a whole day. It just means you're not interested in listening to them.

    The system is broken and abused constantly.

    Please. Fix it.
  • agentnx5agentnx5 Posts: 1,999 Arc User
    edited August 2012
    Ignore should not automatically report as spam.

    Some people just want to be able to not hear the sellers or the rpers or the jokesters while not intending them any harm. Because some of us like some of that stuff and find other stuff disturbs our preferred gaming experience. Ignore should then be just for that one thing, ignoring.

    Reporting for spam should be a seperate button. All report as spams should be reviewed by a human to see if a genuine spamming did occur and where false should result in the reporter being the one banned.

    Reporting for offensive behaviour should also exist like on for example youtube where bullying and bigotry can be called out and dealt with.

    The system as-is has become a tool for cyber-bullying. PW has a duty-of-care to have a system in place where cyber-bullying can be dealt with rather than enabled by a system thats so easilly exploitable.

    Hire some IT folks in India, Give some cool thing to volunteers from the community paying them in in-game currencies or unlocks, there's lots of ways around the problem.

    The system as-is is broken. It needs reform.
    /signed

    I strongly agree it needs to be fixed or removed.

    But I must point out a flaw in what you've said that wrong a could start rumors...

    It specifically says, in the contract YOU agreed to, that Perfect World is not legally liable for cyberbullying, that they have no duty to this. You can contest that, but courts will look at the contract over the fairness to the customer part in civil law. (and yes I asked my sister who is a civil law laywer on this at a family meal this evening, out of curiosity) In other words, best of luck to you with that "has a duty" stuff...

    Also, it's been hinted at numerous times they've got a skeleton crew and "don't have the resources at this time" to many things they even WANT to create. They couldn't afford that. Hell why do you think I'm always quick to point out any positive, win-win ways for them to make revenue?!

    Sheesh...
  • agentnx5agentnx5 Posts: 1,999 Arc User
    edited August 2012
    vizzone wrote: »
    As someone who has been silenced TWICE unfairly for spam (When all I was doing was roleplaying and chatting normally), I support the removal of this system.

    Yes, yes, we know the Cryptic chat system is linked across all your games. But all it does in this one is lead to abuse and banning innocent people for a DAY because someone simply didn't like what they were saying. Players should not have that sort of power, ESPECIALLY since there are no negative repercurssions for filing Report Spam falsely. And people have confessed to doing it. And yet, they're able to gloat, and all the victims can do is watch, angry and unable to respond.

    And as stated, putting someone on ignore should NOT count towards a spam count. Sometimes you just don't want to hear someone. That doesn't mean you want them muzzled unfairly for a whole day. It just means you're not interested in listening to them.

    The system is broken and abused constantly.

    Please. Fix it.

    Yes, you have been silenced unfairly. You're more of original comedy than spam.

    Some people on the otherhand kind of deserve it... i.e.: the kids that come on and just start spamming random cusswords 'cause they want attention, or Brazilians that just say "ALGUM BR?!" over and over every few seconds.

    I've mentioned an ideal solution so many times I grow tired of repeating it... A clever frequency-of-posting filter, automated, efficient.

    Personally, I dislike the principle of "ignore lists" being used to "punish" other users, regardless. That's rather childish of y'all for doing that.

    The only time I functionally "ignore list" people are when they are harassing me.

    Often times when enough time passes, and if their attitude towards me stops being hostile, I'll remove them from my ignore list, especially if I can't recall specifically why. Two forum examples of the are Smackwell (aka. biffsmackwell) and Silverspar (aka. championshewolf). I believe in forgiveness & mercy with time and effort, even if I don't forget their past actions.
  • battybattybatsbattybattybats Posts: 777 Arc User
    edited August 2012
    agentnx5 wrote: »
    I strongly agree it needs to be fixed or removed.

    But I must point out a flaw in what you've said that wrong a could start rumors...

    It specifically says, in the contract YOU agreed to, that Perfect World is not legally liable for cyberbullying, that they have no duty to this. You can contest that, but courts will look at the contract over the fairness to the customer part in civil law. (and yes I asked my sister who is a civil law laywer on this at a family meal this evening, out of curiosity) In other words, best of luck to you with that "has a duty" stuff...

    Also, it's been hinted at numerous times they've got a skeleton crew and "don't have the resources at this time" to many things they even WANT to create. They couldn't afford that. Hell why do you think I'm always quick to point out any positive, win-win ways for them to make revenue?!

    Sheesh...

    They can try and use EULAs to get out of their legal responsibilities but plenty of courts (especially outside the USA) don't care about them especially where kids are involved, like social media sites like facebook and video games.

    As for the skeleton crew trouble... easy... just let people hit ignore without the chatban. The spammers get ignored either way but good folks dont get banned.

    Question: how are other games in the PW fold handling this system? Is it just that CO has more griefers?
    ___________________________________
    While she has been rescued
    what diabolical mastermind
    was behind the devious brain-napping of
    the Volterrific Dr Cerebellum?
  • rokurocarisrokurocaris Posts: 1,074 Arc User
    edited August 2012
    Cryptic should not remove the "Report Spam" button. But they sure need to remove the auto-silencing!
  • h0monculush0monculus Posts: 64 Arc User
    edited August 2012
    silencing should not be in the hands of players
    /signed
  • themightyzeniththemightyzenith Posts: 4,599 Arc User
    edited August 2012
    Cryptic should not remove the "Report Spam" button. But they sure need to remove the auto-silencing!

    This I agree with!
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  • opalflameopalflame Posts: 207 Arc User
    edited August 2012
    /signed
    People should not get a 24 hour chat ban just because some trolls think its funny to report spam people for no reason. Also I agree that being ignored should not count towards a chat ban.
    Ink@Opalsky in game
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    This above all things is what players want more (apart from no region ban).

    Removal of the spam report button.

    /signed
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  • ashensnowashensnow Posts: 2,048 Arc User
    edited August 2012
    They can try and use EULAs to get out of their legal responsibilities but plenty of courts (especially outside the USA) don't care about them?

    EULA are not necessarily binding in California where both Cryptic and PWE are headquartered.

    'Caine, miss you bud. Fly high.
  • meedacthunistmeedacthunist Posts: 2,961 Arc User1
    edited August 2012
    Question: how are other games in the PW fold handling this system? Is it just that CO has more griefers?
    I can't recall a single PW game with such autosilencing system. This isn't PWE invention, this is purely Cryptic thing. CO and STO are probably the only existing mmos with this feature.
    In fact I was astonished that someone can be stupid enough for implementing system like this.
    Well, it seems I should never doubt the power of human stupidity.
  • graptorgraptor Posts: 14 Arc User
    edited August 2012
    I can't recall a single PW game with such autosilencing system. This isn't PWE invention, this is purely Cryptic thing. CO and STO are probably the only existing mmos with this feature.
    In fact I was astonished that someone can be stupid enough for implementing system like this.
    Well, it seems I should never doubt the power of human stupidity.

    Several others have a 'report spam' function, they just have a GM review it instead of a fully automated system.

    The fact that Cryptic refuses to correct or combat abuse of the system is the real problem. Sooner or later it's gonna result in them being party to a harassment lawsuit, as a participant/facilitator.

    It is in their own interest to fix the abuse before they end up getting in major trouble over it.
  • meedacthunistmeedacthunist Posts: 2,961 Arc User1
    edited August 2012
    A lot of mmos has reporting functions, but only in CO/STO developers were dumb enough to make this autosilencing solution, also, they tied this autosilence with ignore function.

    I don't know if it is a display of exceptional laziness or stupidity, but certainly it is a remarkable one - and unique only for Cryptic games.
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited August 2012
    And you can bet that it's hardcoded to Neverwinter as it is now.
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  • zerojadzerojad Posts: 149 Arc User
    edited August 2012
    /signed

    I didn't even know that "ignore" could result the same as "report spam", i usually click on "ignore" when it is someone on zone that is spammming much or doing dumb trades.

    But doubt the mods even interact with specific parts of the forum.
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  • agentnx5agentnx5 Posts: 1,999 Arc User
    edited August 2012
    zerojad wrote: »
    /signed

    I didn't even know that "ignore" could result the same as "report spam", i usually click on "ignore" when it is someone on zone that is spammming much or doing dumb trades.

    But doubt the mods even interact with specific parts of the forum.


    Yes, this was confirmed by a Cryptic dev once or twice before, they both increase your "counter" somewhere. If this counter exceeds a threshold limit, BAM muted from all in-game chat. It's a very stupid system as-is.

    Also, why do you even need to use the "ignore button" on traders anyways? If you don't like what they're selling, just don't pay attention to them. Sometimes you have to post some trades on chat because the search function on the Auction House is so god-damn aweful that most players would never know it's there. Heck, I've seen tons of newbies that don't even know about the existence of the Auction House...
  • needsmoardakkaneedsmoardakka Posts: 11 Arc User
    edited August 2012
    /signed.

    Ugh, I got report spammed for proving someone wrong in Zone chat. You see what kinda s-storms this little button can stir up?
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited August 2012
    -Do not answer when not asked.
    -Do not.
    -Do not correct someone. Even with a Tell.
    -Do not announce Costume Contest.
    -Do not make jokes. Even Grond ones.
    -Do not make sarcastic remarks.
    -Do not say 'Wolverine Sucks'.
    -Do not say 'WTB/WTS/WTT' once.
    -Do not ask help/questions.
    -Do not ask for a Team.
    -Do not speak foreign languages in Zone/Local.
    -Do not Roleplay in Zone/Local.
    -Do not USE ALL CAPS.
    -Do not announce Lair/Alert team need more members.
    -Do not speak in Zone when you can use Local/Team/Tell.
    -Do not complain.
    -Do not express any joy/anger/remorse/hate/sadness in Zone/Local.
    -Do not /target emotes.
    -Do not say 'Cryptic/PWE/PWI Sucks'.
    -Do not say 'Cryptic/PWE/PWI Rules'.

    -Do enjoy.
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  • zenzenarimasenzenzenarimasen Posts: 185 Arc User
    edited August 2012
    I'd like to see it removed, even if only on a trial basis. I'm of the opinion that the vast majority of times it's used are abuse. If 9 out of 10 are illegitimate chat bans, then it stands to reason that the command needs to either be removed or completely overhauled.

    People were abusing /powerhue on Star Trek Online and Cryptic removed it from the game. People abuse /reportspam and they ignore it. WTF is wrong with Cryptic's priorities? Remove a purely cosmetic command so people stop complaining about "set phasers to fabulous", but people getting chatbanned for no reason? Yeah that needs to stay...

    I swear, the Cryptic's decision making regarding /reportspam seems to be extremely pro-sociopath at this point.
    flyingfinn wrote: »
    -Do not answer when not asked.
    -Do not.
    -Do not correct someone. Even with a Tell.
    -Do not announce Costume Contest.
    -Do not make jokes. Even Grond ones.
    -Do not make sarcastic remarks.
    -Do not say 'Wolverine Sucks'.
    -Do not say 'WTB/WTS/WTT' once.
    -Do not ask help/questions.
    -Do not ask for a Team.
    -Do not speak foreign languages in Zone/Local.
    -Do not Roleplay in Zone/Local.
    -Do not USE ALL CAPS.
    -Do not announce Lair/Alert team need more members.
    -Do not speak in Zone when you can use Local/Team/Tell.
    -Do not complain.
    -Do not express any joy/anger/remorse/hate/sadness in Zone/Local.
    -Do not /target emotes.
    -Do not say 'Cryptic/PWE/PWI Sucks'.
    -Do not say 'Cryptic/PWE/PWI Rules'.

    -Do enjoy.

    In otherwords, just don't chat. I honestly rarely say anything, even in alerts, because of the risk of being chatbanned simply for trying to be social. What I odn't get is why the people who report spam for anything that's said don't just minimize the chat window so they don't have to deal with it.

    (edit)
    I'd like to add another to the list of things not to do if you want to avoid being chatbanned. In light of someone on the forums reporting that someone is going around threatening chat bans on female characters if the won't cyber with him:

    -Do not refuse to cyber with someone.
    __________________________________________________

    ↑ ↑ ↓ ↓ ← → ← → Ⓑ Ⓐ
  • logandarklighterlogandarklighter Posts: 334 Arc User
    edited November 2012
    /signed


    Even after the fails with vehicles and lockboxes, this chatban nonsense STILL stands out as the worst mistake Cryptic has ever made with this game.
  • jonsillsjonsills Posts: 6,318 Arc User
    edited November 2012
    How odd - in something over two years, I have yet to be chat-banned.

    Maybe it's because I seldom argue for long in Chat. If someone wants to be wrong, and refuses to listen, I think about my sig and let them continue in possession of their error.
    "Science teaches us to expect -- demand -- more than just eerie mysteries. What use is a puzzle that can't be solved? Patience is fine, but I'm not going to stop asking the universe to make sense!"

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  • edited December 2012
    This content has been removed.
  • lucyinspacewithdiamondslucyinspacewithdiamonds Posts: 1,746 Arc User
    edited December 2012
    Yeah, tell that to all the votekicking ragequitters in shooter games. xD
    r9xchaos wrote: »
    /signed to take it off


    atleast make it 30 mins ... and having a 2 hours protection or somethignliek that.. reallyOR

    just apply the chat mute at ZONE?

    Dolly <3
  • finalslapsfinalslaps Posts: 198 Arc User
    edited December 2012
    /signed to take it off
  • ibhurekibhurek Posts: 1 Arc User
    edited December 2012
    /signed to take it off

    I'm a paying customer and this is the THIRD time I've been randomly muted while chatting on zone. Seriously, who thought this system was a good idea at all? It's obvious people would abuse the hell out of it.
  • nextnametakennextnametaken Posts: 2,212 Arc User
    edited December 2012
    A demerit can only be counted once per person, you are getting an awful lot of people to ignore you. Maybe you should just be quiet.
  • ashensnowashensnow Posts: 2,048 Arc User
    edited December 2012
    A demerit can only be counted once per person.

    Hmm, didn't work that way when I tested it. Perhaps its changed over the last few months.

    'Caine, miss you bud. Fly high.
  • nextnametakennextnametaken Posts: 2,212 Arc User
    edited December 2012
    I was under the impression it wasn't the case but then heard otherwise.
    I'm just spreading rumors. Keeps this topic interesting.
  • decorumfriendsdecorumfriends Posts: 2,802 Arc User
    edited December 2012
    The system is ridiculous. Don't give the patients keys to the asylum. Get rid of it.
    'Dec out

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  • lestylolestylo Posts: 375 Arc User
    edited December 2012
    I'm all for making the ignore button simply do what it says: Ignore people. As for report spam, it should work like an ignore button as well but flag stuff for any dev to look at. Neither button should allow one player or any group of players to silence another. This is the type of system I'm in support of.
    "I tried to look at that page but saw only inane comments."
  • smoochansmoochan Posts: 2,564 Arc User
    edited December 2012
    The system is ridiculous. Don't give the patients keys to the asylum. Get rid of it.

    We're not an asylum.. we're a country, and this is how we govern ourselves. This is basically the internet version of riding around with ak47s in large trucks and shooting anyone who doesn't believe the same as we do before they shoot at us.

    Champions Online: Be the hero you wish you could be in a better game.
  • nextnametakennextnametaken Posts: 2,212 Arc User
    edited December 2012
    smoochan wrote: »
    We're not an asylum.. we're a country, and this is how we govern ourselves. This is basically the internet version of riding around with ak47s in large trucks and shooting anyone who doesn't believe the same as we do before they shoot at us.

    No actually this is more like "You have offended the global society, you are going to be sanctioned, no talking."
    Then instead of seeing the wisdom in the 'no talking' part of the
    punishment, they come screaming into the forums on their ragecycle.
    NO MORE RULES! ANARCHY NOW!
  • ashensnowashensnow Posts: 2,048 Arc User
    edited December 2012
    No actually this is more like "You have offended the global society, you are going to be sanctioned, no talking."
    Then instead of seeing the wisdom in the 'no talking' part of the
    punishment, they come screaming into the forums on their ragecycle.
    NO MORE RULES! ANARCHY NOW!
    \


    Nah,

    Its more like, "some random guy on the internet, or maybe even a few, decided to f--- with you and now you are silenced."

    The game doesn't poll the citizenry of the, "global society," to determine if they have been offended. It just lets a few random individuals, or even just one, decide.

    'Caine, miss you bud. Fly high.
  • stauchstauch Posts: 38 Arc User
    edited December 2012
    No actually this is more like "You have offended the global society, you are going to be sanctioned, no talking."
    Wrong, it's enough if you offend ONE person since they don't take any form of consensus/vote/poll. ONE SINGLE report is enough to effectively stop you from using the chat system for 24h
    Then instead of seeing the wisdom in the 'no talking' part of the
    punishment, they come screaming into the forums on their ragecycle.
    So tell me, what is the wisdom behind this "all or nothing" approach to ignoring people? Others can stop you from talking (public channels only?) for any reason or no reason at all. There is no reason to stop others from listening to me just because you don't want to.
    NO MORE RULES! ANARCHY NOW!
    No, this is about more appropriate "punishments". If you don't want to hear me talking then you just stop listening to me (a.k.a the way ignore should work), you don't stop me from talking (a.k.a the way ignore works in this game).
  • opalflameopalflame Posts: 207 Arc User
    edited December 2012
    /signed
    I once just walked away from the computer for a minute or so, and when I came back I saw that I had been silenced. They need to fix this now. Too many people are abusing it.
    Ink@Opalsky in game
  • nextnametakennextnametaken Posts: 2,212 Arc User
    edited December 2012
    stauch wrote: »
    Wrong, it's enough if you offend ONE person since they don't take any form of consensus/vote/poll. ONE SINGLE report is enough to effectively stop you from using the chat system for 24h

    Like the other paranoid delusions in this thread this is bull.
    Just had myself and four friends report spam on my daughter's account, no mute.
    I toggled ignore on and off a bunch of times, no mute.

    Five people spamming reports at one person and nothing changed.

    You're all just victims of a cruel uncaring system.
    Cry more.
  • ashensnowashensnow Posts: 2,048 Arc User
    edited December 2012
    Like the other paranoid delusions in this thread this is bull.
    Just had myself and four friends report spam on my daughter's account, no mute.
    I toggled ignore on and off a bunch of times, no mute.

    Five people spamming reports at one person and nothing changed.

    You're all just victims of a cruel uncaring system.
    Cry more.


    Hmm, again, this does not match up with my own testing. I created accounts specifically to test this. Then again my tests were back during the summer so perhaps Cryptic did make some effort to alleviate the issue by adjusting the number of unique reports needed.

    'Caine, miss you bud. Fly high.
  • lucyinspacewithdiamondslucyinspacewithdiamonds Posts: 1,746 Arc User
    edited December 2012
    Nah, leave it in, since we have to do their job.
  • nextnametakennextnametaken Posts: 2,212 Arc User
    edited December 2012
    ashensnow wrote: »
    Hmm, again, this does not match up with my own testing. I created accounts specifically to test this. Then again my tests were back during the summer so perhaps Cryptic did make some effort to alleviate the issue by adjusting the number of unique reports needed.

    Doesn't happen.
  • masamundanemasamundane Posts: 47 Arc User
    edited December 2012
    Folks, Nextnametaken is a known troll. Anywhere the name pops up, it's followed by inane posts purposely set to incite readers.

    In short, take anything said by Nextnametaken with a grain of salt.
  • nextnametakennextnametaken Posts: 2,212 Arc User
    edited December 2012
    Oh really? "A known troll" huh? I post facts and you go around name calling.
    Whose the troll now?
  • ashensnowashensnow Posts: 2,048 Arc User
    edited December 2012
    Oh really? "A known troll" huh? I post facts and you go around name calling.
    Whose the troll now?

    Are you sure that you are posting only facts ?

    'Caine, miss you bud. Fly high.
  • nextnametakennextnametaken Posts: 2,212 Arc User
    edited December 2012
    Facts with flavor.
    Flavo-Facts (TM) in fact.
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