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Issues with reserved names not working?
florghhh
Posts: 52 Arc User
So hi, first to avoid any questions like "why does this matter, you already merged now, you can't change even if you do find out" i'm using a second account, because i had faith that somehow, somewhere along the line there would be a massive screw up
So, a while back, Cryptic had reserved names in their database that were vacant. Finally i decided to try and merge account.
I find, that their claim that in the FAQ, i would get access to the reserved info for my own name, i have yet to find this, and sincerely believe it to be bugged or non-existant.
for this account, before this merge issue, the name was Florgh for everything, very simple and easy to understand.
This account has never been used for playing STO (I mention this because i believe there is relevance)
Anyway, after several attempts on my main account to merge, every single time it tells me my own name is taken and suggests i add a 1 next to my name, i decide to cancel for another time, and now it wants a 2, it seems just attempting to take your name makes a ghost of it not to be taken anymore, without even entering the data attempt.
i even try to take my name florgh on my main, and it's taken, so finally, being curious i log into this one to try and it looked like it was working, the red box outline finally stopped appearing, implying i could take my name, but then it claims again the name is taken, which is nonsense because it is NOT taken.
I suspect that somehow, when cryptic reserved all these names it inadvertantly locked users out of re-using their own name on a new account.
Also, it seems if you played CO and STO, it reserves the name twice, which is odd since it should still be the same account, meaning if i also played on STO with florgh, if i wanted to just add a 1 to the end, it would also be taken and result in being florgh2. it's silly
Honestly, after Cryptic's blunder about resetting peoples passwords if their account was around since beta, becaus they learnt of a security breach which did not go anywhere, resulting in people with out of date email address being locked out of their own account, i'd rather not have anyone do anything of this nature for me, if i was one of those people affected, i'd rather be warned to change my own password, and do it in my own time rather than a mass of passwords changed to flood the server and crash it for a while, same as i'd rather not have my name reserved, since it's easier for me to make it myself if it doesn't get taken by the reserver.
At least, that is how it seems like the reserve system is acting up. I don't think i made a mistake in trying to get my name back, seeing multiple forum people with a 1 after their name suggests to me it's not just me, or something is very vague on how to get it.
If anyone does have their name back from this reserve thing though and knows how to fix it i'd very much like to know.
Also, it annoys me to no end how our names can't start with a capital. My name should be Florghhh, not florghhh.
So, a while back, Cryptic had reserved names in their database that were vacant. Finally i decided to try and merge account.
I find, that their claim that in the FAQ, i would get access to the reserved info for my own name, i have yet to find this, and sincerely believe it to be bugged or non-existant.
for this account, before this merge issue, the name was Florgh for everything, very simple and easy to understand.
This account has never been used for playing STO (I mention this because i believe there is relevance)
Anyway, after several attempts on my main account to merge, every single time it tells me my own name is taken and suggests i add a 1 next to my name, i decide to cancel for another time, and now it wants a 2, it seems just attempting to take your name makes a ghost of it not to be taken anymore, without even entering the data attempt.
i even try to take my name florgh on my main, and it's taken, so finally, being curious i log into this one to try and it looked like it was working, the red box outline finally stopped appearing, implying i could take my name, but then it claims again the name is taken, which is nonsense because it is NOT taken.
I suspect that somehow, when cryptic reserved all these names it inadvertantly locked users out of re-using their own name on a new account.
Also, it seems if you played CO and STO, it reserves the name twice, which is odd since it should still be the same account, meaning if i also played on STO with florgh, if i wanted to just add a 1 to the end, it would also be taken and result in being florgh2. it's silly
Honestly, after Cryptic's blunder about resetting peoples passwords if their account was around since beta, becaus they learnt of a security breach which did not go anywhere, resulting in people with out of date email address being locked out of their own account, i'd rather not have anyone do anything of this nature for me, if i was one of those people affected, i'd rather be warned to change my own password, and do it in my own time rather than a mass of passwords changed to flood the server and crash it for a while, same as i'd rather not have my name reserved, since it's easier for me to make it myself if it doesn't get taken by the reserver.
At least, that is how it seems like the reserve system is acting up. I don't think i made a mistake in trying to get my name back, seeing multiple forum people with a 1 after their name suggests to me it's not just me, or something is very vague on how to get it.
If anyone does have their name back from this reserve thing though and knows how to fix it i'd very much like to know.
Also, it annoys me to no end how our names can't start with a capital. My name should be Florghhh, not florghhh.
Post edited by florghhh on
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I emailed support and got a reply saying create a new account name for pwe then link to cryptic account.
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I see... thanks, but sadly... even when i try on PWE to make an account first, then link it. it is taken, yet searching on their database gives no results of it being taken, and ye cryptics FAQ says to log in via cryptic first and follow their link flow process... =\
Of course the faq doesn't have a link for CO.
i used one of the links they provided, and was still unable to keep either my account or display name.
personally, i think there's a glitch or something that's preventing people from accessing their reserved names. it's either that, or there's a whole lot of people with pwe accounts that just happened to use the same names at one point or another.
@Zebel
60% of the time, it works every time...since August 2009.
That's what I assumed happened with mine. Given that PWE has about 10 games now, I figured that my name would be reserved except that someone else is already using it.
Let's hear it for our (im)Perfect World overlords, who apparently desire conformity more than profits. Because I'm seriously considering dropping this game and going back to the City, where I'll at least have content with an actual story, rather than the disjointed (at best) random encounters that pass for content here.
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Yeah, except the thing is, no where in the PWE search does it show anyone with the name i had, so it's gotta be a reserve issue this is all just extremely frustrating
I suppose there is a posibility that it was already taken, although I haven't had this issue anywhere else I have used it and can't find it in the PWE search. I suspect there some sort of issue with the reservations.
Just remember, the account name has to be different from the display name, and you can use numbers and letters, just no other characters. Not as restrictive as some criteria I've known, really...
- David Brin, "Those Eyes"
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Except the thing is. Every name i had which i used as an account name, is mystically taken, and there's no sign of it in their own search database, so no sign of it actually being taken other than being stick in reservation limbo denying me from taking back my own name when it was reserved specifically for me.
Why do i get the feeling that when cryptic reserved our names, they also assigned the reserved names randomly across the entire database?
like someone can be called jade, and someone is carl, and another if larry and a bob. their names get reserved successfully, but instead of reserved the name specificalyl for them, jade gets assigned bob, bob gets assigned larry, larry gets assigned bob, and carl was the only one lucky to get sent his name correctly?
I don't get why they banned capital letters in names? i know that PW inc is a chinese company and doesn't want western culture in their own national games but is that any reason to forbid punctuation?
Right, and that's exactly why it's bull****.
There is no Pion in their system except for one that was created a month before mine and has literally no activity in any system of PWEs.
There is no account in existence that has my initials except one that was linked to my email address that when I attempted to log in with or retrieve the password for it said it didn't exist.
Others have managed to get their names or some variation because it was reserved for them.
Yet others managed to get their names because it was not.
There is literally no consistency beyond blind luck and no matter what rationalization you can make for the reasons your alternate names were/were not taken, it doesn't apply to all/most/some of the others involved.
And that is bull****.
But I'm glad you got yours tho, and I mean that. It sucks having your identity taken away, and your account name forcibly changed by a company you never agreed to do business with.
I believe there was a glitch - I contacted tech support and they've managed to make it work for me (hence my delay in replying). It did take a week or two though.
The best way to find out if your display name has been taken is to go search for it on CORE, the PWE social network thingy.
LOL. My old name was taken by a player who's "Last Achievement" was in 2009. Strangely there is a guild with the same name who's last member joined in 2010.
Damn I wish I'd tried for the name "thissucksmuchly"... but its probably already taken.
People are broken. - Lum the Mad
Did you contact tech support? Because they were fairly helpful, if a little slow.
Yes. They mailed me an automatical answer that had nothing to do with my problem and called it a day. :rolleyes:
I could create a PW account there, but it still didn't let me take my reserved name. Whoever wrote this, man or more likely machine, ignored my question and treated it as a general problem with the accont creation!
.
Have you tried asking them to track down your "reserved" name, then asking them to unlink/link the correct one?
.
I've seen it done, it's possible, and can't hurt to ask :redface:
| ME | A "Guide" Book" | | I, have a "DREAM! | ( Member since Feb 2008 ) ... ?
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Yes, please ask them. I basically replied to them again saying that this display name is definitely not taken, and they eventually followed up on it. Like I said, takes a bit of time.
In the game, I'm @Knickknacks.
How did you contact tech support?
And what is CORE and how do you use it to search for displaynames?
| ME | A "Guide" Book" | | I, have a "DREAM! | ( Member since Feb 2008 ) ... ?
[SIGPIC]http://i18.photobucket.com/albums/b132/AngelOfCaine/STILLS/Misc/CO-Sig_01e.png[/SIGPIC]
So I go there (or at the bottom of the "Community" tab above, I found), enter "Foradain", and I find out that there is no other Foradain at this time. Thanks, Angelofcaine.
Now how do I contact tech support to tell them to give me my name back? The Help button next to that search window leads to a 404 error page, and the Submit a Ticket page seems to require a product name that must be taken from a pull-down list that doesn't pull down.
NM, found a post on the PWE forums that pointed to a post http://techsupport.perfectworld.com/showthread.php?t=2131 with an email address ^_^. Now to try persistence and patience.
Rokurocaris, it is your turn. Reclaim your U!
After I received notice that my accounts were unlinked (it only took three emails), I changed the email associated with the PWE account, then logged out and logged back in with my Cryptic ID, following the links to create a new PWE account. This time my ID and display name were not red bordered, and I created and link the account!
Now to decide what I shall do with the Prime account...:biggrin:
Keep your powder dry.
There is simply so much wrong with this. That I just don't even know where to start.
And i see the another problems, but i think Cryptic now has staff to take care of those. And raising that matter here, would be derailing this thread into a trip to place noone dares to enter willingly.
And playing by myself since Aug 2009
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