I'm not seeing it. I don't really play Solasgreina much either so not alot in the inventory to mix it up with. Far as I can tell the only box I have is my level 20 pack of goodies that I can't open yet(allthough I suppose it is possible I might be suffering from selective blindness(wouldn't be the first time))
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I'd send a ticket, or let someone know. I received my box the same day this was originally posted, so you should have gotten yours by now.
All rewards were sent out, double check the character you entered with!