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Forums > Home› Champions Online Discussion

9th Anniversary email gift pack

combatclown81combatclown81 Posts: 86 Arc User
in Champions Online Discussion
I redeemed the code but don't know where to find the items/pack. I looked in the bonus tab of the zen store but didn't see it.
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Comments

  • markhawkmanmarkhawkman Posts: 4,916 Arc User
    what was the description of the items? Yeah, didn't get an email like that so I have no idea what you're talking about.
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  • combatclown81combatclown81 Posts: 86 Arc User
    glitter bomb costume transform, full set of level 40 gear, 1 hour sidekick, triumphant recovery, costume change token, healing devices plus 1 of the following: gold voucher, one character slot, one costume slot. Email subject was "celebrating 9 years with new missions, rewards and more"
  • markhawkmanmarkhawkman Posts: 4,916 Arc User
    sounds like it was probably an Arc code. I guess you did that. Did you check all the store tabs?
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  • vorrionvorrion Posts: 1 Arc User
    Got the Code as well, doesn't go through even though it says it does, or I get the server is busy try again later... seems broke at the moment.
  • seratuhlseratuhl Posts: 30 Arc User
    Wait, where do you even get this code? Just randomly in the email?
  • mrlindnmrlindn Posts: 1 Arc User
    Same issue, got the email with a code. But the code either says it doesn't work or success, but it is never to be found in the list of redeemed codes.
  • lewito84lewito84 Posts: 1 Arc User
    Same here, I got the email and a code, but when I try to redeem I always get a "Unable to redeem code. Please try again later" message.
  • combatclown81combatclown81 Posts: 86 Arc User
    I got the unable message then clicked the button again and it said redeemed or successful or whatever. I checked the bonus tab as I assumed that's where it would be.
  • magpieuk2014magpieuk2014 Posts: 1,268 Arc User
    Same issues - I would raise a ticket with support if I were the OP!
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    I guess this email and stuff was forwarded to people who've been away from the game, as a 'Come Back!' gift?
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  • jonsillsjonsills Posts: 6,318 Arc User
    Guess I should tell my roommate to check his email - he hasn't played in a while. None for me, of course... <wry grin> (why is there no "wry grin" emoticon? It's all happy or winky, or there's no smile at all...)
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  • ealford1985ealford1985 Posts: 3,582 Arc User
    I got an email and redeemed on this account....but i don’t see it.

    Maybe I’ll have I check acct the email was sent to....but I did claim it on this name
  • combatclown81combatclown81 Posts: 86 Arc User
    I haven't played in a month or two at most so it hasn't been that long. Guess I'll have to open a ticket...sigh
  • combatclown81combatclown81 Posts: 86 Arc User
    UPDATE

    got a response

    Thank you for your report about the anniversary code. We do apologize for any problems you may be having with redeeming the code. Unfortunately, there are some known problems with the Champions Online anniversary codes being successfully redeemed to accounts. We're currently looking into the issue, and will keep affected users updated on any changes that will need to be made. If you have any further questions, please let us know.
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    Did you include that some people aren't even getting the email?
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  • kaiserin#0958 kaiserin
    kaiserin#0958
         Posts: 3,210 Cryptic Developer
    Can you try to redeem the code again?​​
  • themightyzeniththemightyzenith Posts: 4,599 Arc User
    kaizerin wrote: »
    Can you try to redeem the code again?​​

    What about folks who haven't even received one on their registered email account?

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  • jaazaniah1jaazaniah1 Posts: 5,553 Arc User
    I'd kind of like to get that gift.
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  • nbkxsnbkxs Posts: 776 Arc User
    :O I looked everywhere in all of my email folders, and never found any code to redeem. Is this something that is exclusive to arc folks? Or what? I haven't used arc to login at all. But I suppose I can try if that will spit me out a code.
    [NbK]XStorm
  • shadowolf505shadowolf505 Posts: 697 Arc User
    nbkxs wrote: »
    :O I looked everywhere in all of my email folders, and never found any code to redeem. Is this something that is exclusive to arc folks? Or what? I haven't used arc to login at all. But I suppose I can try if that will spit me out a code.

    It's a welcome back code pack, only given to those who have been away for a while.​​
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  • themightyzeniththemightyzenith Posts: 4,599 Arc User
    edited September 2018
    shadowolf505 wrote: »
    It's a welcome back code pack, only given to those who have been away for a while.​​

    Any actual official confirmation of this?
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  • shadowolf505shadowolf505 Posts: 697 Arc User
    I haven't been in game since July 27th, got the email on the 31st of August and redeemed it. That's all the proof I got. It doesn't really matter if people who are currently playing don't get it for not being inactive like a few of us, it's really nothing you can't already get in game easily anyways.
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  • themightyzeniththemightyzenith Posts: 4,599 Arc User
    Nothing official then........ ok, I'll send in a ticket to request one.

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    Click here to check out my costumes/milleniumguardian (MG) in-game/We need more tights, stances and moods
  • lylecakeslylecakes Posts: 1 Arc User
    thank you, i was able to redeem the code properly now
  • themightyzeniththemightyzenith Posts: 4,599 Arc User
    edited September 2018
    Okay, so I got a response to my support ticket about this. They told me that they randomly send out these emails, no other criteria.

    Strange way to do it, but now we know .

    -_-
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    Click here to check out my costumes/milleniumguardian (MG) in-game/We need more tights, stances and moods
  • nbkxsnbkxs Posts: 776 Arc User
    What?!? There has to be a way to get this. Other than just a random chance.
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  • flyingfinnflyingfinn Posts: 8,408 Arc User
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  • themightyzeniththemightyzenith Posts: 4,599 Arc User
    edited September 2018
    nbkxs wrote: »
    What?!? There has to be a way to get this. Other than just a random chance.

    Not according to the game's support.....

    "Thank you for contacting us in regards to the Anniversary codes that were sent out. Unfortunately not every account is going to receive those codes. The accounts that were sent these codes were randomly sent out to users, so I'm afraid not everyone will receive them."

    -_-
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    Click here to check out my costumes/milleniumguardian (MG) in-game/We need more tights, stances and moods
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited September 2018
    That's like being a kid and going to your friends birthday, but not getting cake because it's GIVEN RANDOMLY!!!!
    And ones that got the cake are sitting both sides of you.
    :'(
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  • markhawkmanmarkhawkman Posts: 4,916 Arc User
    flyingfinn wrote: »
    That's like being a kid and going to your friends birthday, but not getting cake because it's GIVEN RANDOMLY!!!!
    And ones that got the cake are sitting both sides of you.
    :'(
    Not really. Your analogy is more like if only random players could get the free daily as part of the Anniv event.
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  • ealford1985ealford1985 Posts: 3,582 Arc User
    edited September 2018
    Yay for being a random!
    (Having silver accounts that I didn’t play helped)
  • nbkxsnbkxs Posts: 776 Arc User
    What was actually in the pack? -.-
    [NbK]XStorm
  • shadowolf505shadowolf505 Posts: 697 Arc User
    Glitter Bomb Transformation
    Healing Packs
    Temp sidekick
    Some level 40 standard gear (Merc level)
    Basically those things
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  • johnystelar1johnystelar1 Posts: 67 Arc User
    I think it's a little unfair that we don't all get the code, a player like me, who has been playing CO since almost launch, I'd think is only fair for me to get a reward for being loyal to the game, all the time and money i've spent on it, etc.
  • casualslackscasualslacks Posts: 17 Arc User
    edited September 2018
    johnystelar1 wrote: »
    I think it's a little unfair that we don't all get the code, a player like me, who has been playing CO since almost launch, I'd think is only fair for me to get a reward for being loyal to the game, all the time and money i've spent on it, etc.

    Hopefully, what we get is more players to play with.
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  • johnystelar1johnystelar1 Posts: 67 Arc User
    casualslacks wrote: »
    johnystelar1 wrote: »
    I think it's a little unfair that we don't all get the code, a player like me, who has been playing CO since almost launch, I'd think is only fair for me to get a reward for being loyal to the game, all the time and money i've spent on it, etc.

    Hopefully, what we get is more players to play with.

    I agree as well, though I see influx of new players everyday, not a huge influx but atleast we still get them.
  • lezard21lezard21 Posts: 1,510 Arc User
    nbkxs wrote: »
    What was actually in the pack? -.-

    NN7GHFD.jpg

    The RNG distributed codes have a RNG chance of dropping cash shop stuff

    Please promote your PR guy FTUDM2g.png​​
  • ealford1985ealford1985 Posts: 3,582 Arc User
    What am I missing?
  • themightyzeniththemightyzenith Posts: 4,599 Arc User
    johnystelar1 wrote: »
    I agree as well, though I see influx of new players everyday, not a huge influx but atleast we still get them.

    How many actually stay for long though? And how many regulars have left?
    zrdRBy8.png
    Click here to check out my costumes/milleniumguardian (MG) in-game/We need more tights, stances and moods
  • lezard21lezard21 Posts: 1,510 Arc User
    btw, still get error when redeeming the code sometimes. some other times it says success. reward nowhere to be found in game. 2 much rng​​
  • iamruneiamrune Posts: 965 Arc User
    I managed to get the code to enter and show up as entered in my Arc list of "entered codes" but I have received no in-game email as of yet.

    I'll give it a day then contact support.
  • nbkxsnbkxs Posts: 776 Arc User
    Most of the top end regulars aren't around atm, because so many other, high end titles have released lately, or released expansions. Getting tough to manage Kiga/Ape/Dino/ETC quite often because of it.
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  • riveroceanriverocean Posts: 1,690 Arc User
    edited September 2018
    I got the email for my freebie account, probably because I haven't logged into it since CO got rid of subs. It seems like they are only sending it to players who haven't played in a long time. I used it and it worked perfectly.


    Here is where the link took me to redeem the code:
    https://www.arcgames.com/en/redeem

    After I reemed the code, the reward appeared on my Bonus Tab. Next I, claimed it from the Bonus Tab, and a reward box was placed in in my character's inventory.

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  • themightyzeniththemightyzenith Posts: 4,599 Arc User
    edited September 2018
    riverocean wrote: »
    It seems like they are only sending it to players who haven't played in a long time.

    I know this isn't what they're doing, they're sending them out randomly.

    Chances are though, that the majority of accounts that these random emails are sent to are bound to be to players that haven't played in a long time because there will be far more accounts made by people who don't play anymore than currently played accounts.
    zrdRBy8.png
    Click here to check out my costumes/milleniumguardian (MG) in-game/We need more tights, stances and moods
  • iamruneiamrune Posts: 965 Arc User
    Just an update, the code finally took. Even though it tells you to expect an in-game email, the items actually come via the bonus tab of the C store, and must be claimed by a sub lvl 40 alt, since the free bound leveling gear is useless to a ranked character.
  • silvergryphsilvergryph Posts: 63 Arc User
    Is the fearless gear bound to character or bound to account?
  • shadowolf505shadowolf505 Posts: 697 Arc User
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  • riveroceanriverocean Posts: 1,690 Arc User
    iamrune wrote: »
    Just an update, the code finally took. Even though it tells you to expect an in-game email, the items actually come via the bonus tab of the C store, and must be claimed by a sub lvl 40 alt, since the free bound leveling gear is useless to a ranked character.

    I don't think it's leveling gear. It appears to be level 40 Courageous gear.

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  • iamruneiamrune Posts: 965 Arc User
    edited September 2018
    What is Courageous gear?

    It had lower stats than the old nemesis legacy leveling gear that's account bound. Mind you, I already thrw mine away now, my "Fearless gear", but yeah. it's stats were unimpressive to say the least.
  • shadowolf505shadowolf505 Posts: 697 Arc User
    Its either Fearless or Courageous gear, same stats anyways
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